Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst

Author: Dr. Rick Brinkman
Publisher: McGraw Hill Professional
ISBN: 0071379444
Category : Self-Help
Languages : en
Pages : 253

Book Description
The international bestseller--more than 500,000 copies sold! With their 1994 international bestseller, Dealing with People You Can't Stand, Drs. Rick Brinkman and Rick Kirschner armed a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and skill. Since then, cell phones, the Internet, voice mail, and other technological wonders designed to bring people closer together have only made it that much harder to avoid "people you can't stand;" even worse, they've also created exciting new ways for annoying people to realize their talent for being pains in the butt. Updated and revised for the digital age, this new edition of Brinkman and Kirschner's bestselling guide shows readers how to successfully combat the whiners, grenades, tanks, snipers, close-talkers, pedants, and other rude, crude, and inconsiderate people who can ruin your day at work, in stores, on the street, in restaurants, at the movies, in waiting rooms, by fax, phone, and E-mail, and in cyberspace.

Dealing With Difficult People

Author: Rick Brinkman
Publisher: McGraw Hill Professional
ISBN: 0071487158
Category : Business & Economics
Languages : en
Pages : 127

Book Description
Explains how to: Identify 10 bothersome behaviors and deal successfully with each of them Understand why people become difficult Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more Cultivate the nine "take-charge" skills that prevent people from becoming difficult

Dealing with People You Can’t Stand, Revised and Expanded Third Edition: How to Bring Out the Best in People at Their Worst

Author: Rick Brinkman
Publisher: McGraw Hill Professional
ISBN: 0071807853
Category : Business & Economics
Languages : en
Pages : 386

Book Description
The classic guide to bringing out the best in people at their worst—updated with even more can’t-standable people! Dealing with People You Can’t Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades. Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated their global bestseller to help you wring positive results from even the most twisted interactions you’re likely to experience today. Learn how to get things done and get along when you’re dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants. Learn how to: Use sophisticated listening techniques to unlock the doors to people’ s minds, hearts, and deepest needs Apply “take-charge” skills that turn conflict into cooperation by reducing the differences between people Transform the destructive behavior of Tanks, Snipers, Know-It-Alls, Whiners, Martyrs, Meddlers, and other difficult types of people This enhanced eBook includes features you won’t find in the print edition, including: 7 comic book style presentations embedded with audio that depict different scenarios of dealing with toxic personalities—illustrating tips and strategies for making the best of the situation 16 entertaining and engaging videos showing how to resolve conflict situations with demonstrated positive and negative strategies Link to the Lens-of-Understanding Self-Assessment you can complete to evaluate your relationships with people in your life Access to a 27-minute audio of the authors explaining on how to change your overall attitude, so you can use the tools in the book even more effectively Whether you’re dealing with a coworker trying to take credit for your work, a distant family member who knows no personal bounds, or a loud cell phone talker on line at the grocery store, Dealing with People You Can’t Stand gives you the tools for bringing out the best in people at their worst.

People Can't Drive You Crazy If You Don't Give Them the Keys

Author: Dr. Mike Bechtle
Publisher: Baker Books
ISBN: 1441239626
Category : Self-Help
Languages : en
Pages : 214

Book Description
Strange as it may seem, other people are not nearly as committed to our happiness as we are. In fact, sometimes they seem like they're on a mission to make us miserable! There's always that one person. The one who hijacks your emotions and makes you crazy. The one who seems to thrive on drama. If you could just "fix" that person, everything would be better. But we can't fix other people--we can only make choices about ourselves. In this cut-to-the-chase book, communication expert Mike Bechtle shows readers that they don't have to be victims of other people's craziness. With commonsense wisdom and practical advice that can be implemented immediately, Bechtle gives readers a proven strategy to handle crazy people. More than just offering a set of techniques, Bechtle offers a new perspective that will change readers' lives as they deal with those difficult people who just won't go away.

Dealing with People You Can’t Stand, Revised and Expanded Third Edition: How to Bring Out the Best in People at Their Worst

Author: Dr Rick Brinkman
Publisher: McGraw Hill Professional
ISBN: 0071785728
Category : Business & Economics
Languages : en
Pages : 306

Book Description
Dealing With People You Cant Stand offers practical tactics for resolving relationship challenges at work and home. It shows readers how to get things done, even when they are dealing with rude, crude, and inconsiderate people who have the ability to derail anything good that can happen

Bringing Out the Best in People

Author: Alan Loy McGinnis
Publisher: Fortress Press
ISBN: 145140350X
Category : Self-Help
Languages : en
Pages : 202

Book Description
Originally published in 1985, this bestselling, essential book about management and motivation has over 1 million copies in print and remains relevant for today. Alan Loy McGinnis, author of the award-winning, international bestseller The Friendship Factor, studied great leaders throughout history, the most effective organizations of modern times, and prominent psychologists to culminate a wealth of motivational tips and ideas. In this book are 12 practical principles to help anyone -- parent, manager, teacher, friend -- motivate, inspire, influence, and build enthusiasm. Mastering the art of motivation and improving relational habits isn't easy but McGinnis includes encouragement alongside real-life examples to relay life application for any scenario. Every chapter is a must-read with deeper revelations on specific topics and powerful ways to focus one's energy toward change and improvement. People management, team-building, individual assessment, goal setting, accountability, and dealing with trouble-makers are just a few of the topics covered in the highly accessible chapters. McGinnis' positive and strengths-based approach inspires momentous change, allowing individuality and input along the way. Bringing out the best starts with you, and then you can bring out the best in others.

Powerful Phrases for Dealing with Difficult People

Author: Renee Evenson
Publisher: AMACOM
ISBN: 0814432999
Category : Business & Economics
Languages : en
Pages : 242

Book Description
How to Manage Work Relationships in a Constructive Way that Leads to Success. Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactics such as: 325 powerful phrases to communicate effectively, as well as powerful actions to take in support of those phrases. 30 common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each. Nonverbal communication actions to back up your words. Sample dialogues that demonstrate how phrasing improves interactions. A five-step process for moving from conflict to resolution. "Why This Works" sections that provide detailed explanations. Often, an employee who can interact well with others and feels comfortable handling conflict will be promoted over an employee who possesses greater job or technical knowledge. From egotistical bosses to meeting monopolizers, you'll learn how to develop the skills to handle any type of conflict with anyone.

Hassled Girl?

Author: Dorothy Kavanaugh
Publisher: Enslow Publishing, LLC
ISBN: 1622930355
Category : Juvenile Nonfiction
Languages : en
Pages : 66

Book Description
Is a bully harassing your readers at school? Mismanaged conflict can lead to damaged relationships, mistrust, and hostility. You can't change how you feel when someone says or does something you disagree with, but you can control how you react. Using real-life examples and quotations, this book discusses the causes and effects of conflict and provides research-based information on how to resolve it. Readers take a quiz to discover their communication style, and take the first steps to improve how they deal with conflict so they can begin to mend their relationships.

Breaking into the Boys' Club

Author: Jane K. Stimmler
Publisher: Rowman & Littlefield
ISBN: 1493070886
Category : Business & Economics
Languages : en
Pages : 273

Book Description
Breaking into the Boys' Club is the ultimate guide to success for women in business. No matter what stage in your career or what job position you hold, this book offers you practical, relatable ways to evaluate your work style and workplace culture in order to better understand behavior that may be holding you back from advancing in your field.

Changing Bodies, Changing Lives: Expanded Third Edition

Author: Ruth Bell
Publisher: Harmony
ISBN: 081292990X
Category : Family & Relationships
Languages : en
Pages : 433

Book Description
"It seems like everyone else has the script. Everyone else knows what's happening and I look around and say, Duh." Of course, the truth is that no one has the script because there is no script to follow. Chances are you'd find that almost everyone else has questions and worries a lot like yours, if you could get them to admit it. This brand-new, completely updated and revised edition of Changing Bodies, Changing Lives is full of honest, accurate, nonjudgmental information on everything teenagers need to know about today. Am I the only one who can't get up the nerve to ask someone out? got my period so early? doesn't even know the right way to kiss? feels pressured to use drugs? still hasn't hit puberty yet? wants to avoid the gang scene? worries when my mom doesn't come home at night? is scared that I might have AIDS? can't decide what form of birth control to use? has no idea how to tell my friends I'm gay? goes on eating binges? has never had an orgasm? is shut out of the popular crowd? Changing Bodies, Changing Lives has helped hundreds of thousands of teenagers make informed decisions about their lives, from questions about sex, love, friendship, and how your body works to dealing with problems at school and home and figuring out who you are. It's packed with illustrations, checklists, and resources for the answers you really need. Best of all, it's filled with the voices, poems, and cartoons from hundreds of other teenagers, who tell you what makes them feel worried, angry, confused, sexy, happy, and, yes, even excited and hopeful about their lives. (Check out the first two pages for a sample of the quotes you'll find inside.) Being a teenager is tough. With the information and the ideas inside this book, you'll have what you need to make these years the best they can be.