Sensemaking

Author: Christian Madsbjerg
Publisher: Hachette Books
ISBN: 0316393231
Category : Business & Economics
Languages : en
Pages : 219

Book Description
Based on his work at some of the world's largest companies, including Ford, Adidas, and Chanel, Christian Madsbjerg's Sensemaking is a provocative stand against the tyranny of big data and scientism, and an urgent, overdue defense of human intelligence. Humans have become subservient to algorithms. Every day brings a new Moneyball fix--a math whiz who will crack open an industry with clean fact-based analysis rather than human intuition and experience. As a result, we have stopped thinking. Machines do it for us. Christian Madsbjerg argues that our fixation with data often masks stunning deficiencies, and the risks for humankind are enormous. Blind devotion to number crunching imperils our businesses, our educations, our governments, and our life savings. Too many companies have lost touch with the humanity of their customers, while marginalizing workers with liberal arts-based skills. Contrary to popular thinking, Madsbjerg shows how many of today's biggest success stories stem not from "quant" thinking but from deep, nuanced engagement with culture, language, and history. He calls his method sensemaking. In this landmark book, Madsbjerg lays out five principles for how business leaders, entrepreneurs, and individuals can use it to solve their thorniest problems. He profiles companies using sensemaking to connect with new customers, and takes readers inside the work process of sensemaking "connoisseurs" like investor George Soros, architect Bjarke Ingels, and others. Both practical and philosophical, Sensemaking is a powerful rejoinder to corporate groupthink and an indispensable resource for leaders and innovators who want to stand out from the pack.

Sensemaking in Organizations

Author: Karl E. Weick
Publisher: SAGE
ISBN: 9780803971776
Category : Business & Economics
Languages : en
Pages : 252

Book Description
The teaching of organization theory and the conduct of organizational research have been dominated by a focus on decision-making and the concept of strategic rationality. However, the rational model ignores the inherent complexity and ambiguity of real-world organizations and their environments. In this landmark volume, Karl E Weick highlights how the `sensemaking' process shapes organizational structure and behaviour. The process is seen as the creation of reality as an ongoing accomplishment that takes form when people make retrospective sense of the situations in which they find themselves.

The Customer-Driven Playbook

Author: Travis Lowdermilk
Publisher: "O'Reilly Media, Inc."
ISBN: 1491981229
Category : Business & Economics
Languages : en
Pages : 234

Book Description
Despite the wide acceptance of Lean approaches and customer-development strategies, many product teams still have difficulty putting these principles into meaningful action. That’s where The Customer-Driven Playbook comes in. This practical guide provides a complete end-to-end process that will help you understand customers, identify their problems, conceptualize new ideas, and create fantastic products they’ll love. To build successful products, you need to continually test your assumptions about your customers and the products you build. This book shows team leads, researchers, designers, and managers how to use the Hypothesis Progression Framework (HPF) to formulate, experiment with, and make sense of critical customer and product assumptions at every stage. With helpful tips, real-world examples, and complete guides, you’ll quickly learn how to turn Lean theory into action. Collect and formulate your assumptions into hypotheses that can be tested to unlock meaningful insights Conduct experiments to create a continual cadence of learning Derive patterns and meaning from the feedback you’ve collected from customers Improve your confidence when making strategic business and product decisions Track the progression of your assumptions, hypotheses, early ideas, concepts, and product features with step-by-step playbooks Improve customer satisfaction by creating a consistent feedback loop

Sensemaking for Security

Author: Anthony J. Masys
Publisher: Springer Nature
ISBN: 3030719987
Category : Computers
Languages : en
Pages : 283

Book Description
This book presents sensemaking strategies to support security planning and design. Threats to security are becoming complex and multifaceted and increasingly challenging traditional notions of security. The security landscape is characterized as ‘messes’ and ‘wicked problems’ that proliferate in this age of complexity. Designing security solutions in the face of interconnectedness, volatility and uncertainty, we run the risk of providing the right answer to the wrong problem thereby resulting in unintended consequences. Sensemaking is the activity that enables us to turn the ongoing complexity of the world into a “situation that is comprehended explicitly in words and that serves as a springboard into action” (Weick, Sutcliffe, Obstfeld, 2005). It is about creating an emerging picture of our world through data collection, analysis, action, and reflection. The importance of sensemaking to security is that it enables us to plan, design and act when the world as we knew it seems to have shifted. Leveraging the relevant theoretical grounding and thought leadership in sensemaking, key examples are provided, thereby illustrating how sensemaking strategies can support security planning and design. This is a critical analytical and leadership requirement in this age of volatility, uncertainty, complexity and ambiguity that characterizes the security landscape. This book is useful for academics, graduate students in global security, and government and security planning practitioners.

Sensemaking in Safety Critical and Complex Situations

Author: Stig Ole Johnsen
Publisher: CRC Press
ISBN: 1000392244
Category : Psychology
Languages : en
Pages : 283

Book Description
Sensemaking in Safety Critical and Complex Situations: Human Factors and Design Human factors-based design that supports the strengths and weaknesses of humans are often missed during the concept and design of complex technical systems. With the focus on digitalization and automation, the human actor is often left out of the loop but needs to step in during safety-critical situations. This book describes how human factors and sensemaking can be used as part of the concept and design of safety critical systems in order to improve safety and resilience. This book discusses the challenges of automation and automated systems when humans are left out of the loop and then need to intervene when the situation calls for it. It covers human control and accepts that humans must handle the unexpected and describes methods to support this. It is based on recent accident analysis involving autonomous systems that move our understanding forward and supports a more modern view on human errors to improve safety in industries such as shipping and marine. The book is for human factors and ergonomists, safety engineers, designers involved in safety critical work and students. Stig Ole Johnsen is a Senior Researcher at SINTEF in Norway. He has a PhD from NTNU in Norway with a focus on resilience in complex socio-technical systems and has a Master’s in Technology Management from MIT/NTNU. He chairs the Human Factors in Control network (HFC) in Norway to strengthen the human factors focus during development and implementation of safety critical technology. His research interests include meaningful human control to support safety and resilience during automation and digitalization. Thomas Porathe has a degree in Information Design from Malardalen University in Sweden. He is currently Professor of Interaction Design at the Norwegian University of Science and Technology in Trondheim, Norway. He specializes in maritime human factors and design of maritime information systems, specifically directed towards control room design, e-navigation and autonomous ships. He has been working with e-Navigation since 2006 in EU projects such as BLAST, EfficienSea, MONALISA, ACCSEAS, SESAME and the unmanned ship project MUNIN. He is active in the International Association of Aids to Navigation and Lighthouse Authorities (IALA).

Effective Organizational Change

Author: Einar Iveroth
Publisher: Routledge
ISBN: 1317751876
Category : Business & Economics
Languages : en
Pages : 309

Book Description
Organizations are constantly evolving, and intelligent leadership is needed during times of transformation. Change leaders must help people become aware of, understand and find meaning in the new things which arise — they must oversee a sensemaking process. Addressing this need, Effective Organizational Change explores the importance of leadership for organizational change based on sensemaking. Combining a theoretical overview, models and conceptual discussions rich with in-depth examples and case studies, this book uncovers what it is that leaders actually do when they lead change through sensemaking. It presents the most current sensemaking research, extends earlier work by developing the concept of ‘landscaping’, and provides guidelines on how leaders can drive sensemaking processes in practice. This book is for undergraduate, postgraduate and MBA students of organizational change, as well as managers embarking on change projects within their organizations.

School Leaders' Sensemaking and Sensegiving

Author: Judith Norris
Publisher:
ISBN: 9789004517202
Category : Communication in education
Languages : en
Pages : 284

Book Description
In this book, Judith Norris presents a theoretical model that demonstrates a new approach to understanding how school leaders respond to conflicting expectations and demands.

Process, Sensemaking, and Organizing

Author: Tor Hernes
Publisher: Oxford University Press
ISBN: 0199594562
Category : Business & Economics
Languages : en
Pages : 343

Book Description
The contributions collected in this volume emerged from the First International Symposium on Process Organization Studies held in Cyprus in June 2009" -- P. 2.

Sense-making Methodology Reader

Author: Lois Foreman-Wernet
Publisher: Hampton Press (NJ)
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 420

Book Description
« Dervin's Sense-making Methodology is widely used for studying users, audiences, patrons, patients, and clients in a variety of fields including: communication, cultural studies, library and information science, nursing, environmental studies, arts policy and education, public health, marketing, public opinion, public relations, sociology, and psychology. This reader compiles in one volume the currently widely dispersed writing which provide an overview of the approach's meta-theoretical, methodological, and method foundations. Dervin has called her approach a "methodology between the cracks" focused on studying and implementing communication communicatively in any setting. »--

Sensemaking: A Structure for an Intelligence Revolution

Author: David T. Moore
Publisher: Lulu.com
ISBN: 1300414251
Category : Political Science
Languages : en
Pages : 234

Book Description
David T. Moore, author of "Critical Thinking and Intelligence Analysis," presents a new paradigm for intelligence analysis that he calls "Sensemaking, "a set of philosophical assumptions, substantive propositions, methodological framings, and methods." He looks at the failure of "normal intelligence" to propose a shift "from normal to revolutionary intelligence." Moore uses Churchman's concept of "wicked problems" to lay out the the challenge and he includes discussion of methodology and rigor as it applies to his system. Includes notes, bibliography, index, as well as comments from Phil Williams, Christian Westermann, Emily Matterson, Anthony Olcott, and Gregory Treverton.