Talk in Action

Author: John Heritage
Publisher: John Wiley & Sons
ISBN: 1444360175
Category : Language Arts & Disciplines
Languages : en
Pages : 322

Book Description
Talk in Action examines the language, identity, and interaction of social institutions, introducing students to the research methodology of Conversation Analysis. Features a unique focus on real-world applications of CA by examining four institutional domains: calls to emergency numbers, doctor-patient interaction, courtroom trials, and mass communication, Provides a theoretical and methodological overview of the roots of CA, reviewing the main developments and findings of research on talk and social institutions conducted over the past 25 years Showcases the significance of this subject to everyday events, making it ideal for students coming to the field for the first time Written by two leading figures in the field of Conversation Analysis

Talk at Work

Author: Paul Drew
Publisher:
ISBN: 9780521374897
Category : Language Arts & Disciplines
Languages : en
Pages : 580

Book Description
In the first collection of its kind, Paul Drew and John Heritage bring together the latest advances in the application of conversation analysis to the study of language and interaction in institutional settings. Leading American and European scholars contribute to Talk at Work original empirical research into the interactions between professionals and 'clients' in a wide variety of settings, including doctor-patient consultations, legal hearings, news interviews, visits by health visitors, psychiatric interviews, and calls to the emergency services. Taken together, their reports are an illuminating exploration of how key aspects of an organisations' work are managed through talk and of the distinctively asymmetric character of institutional discourse. The use of a method at the forefront of research, on recordings of naturally occurring interactions in the settings under scrutiny, uncovers the relationships between social contexts and social actions and offers invaluable insight into the traditional concerns of the sociology and ethnography of organisations, sociolinguistics and pragmatics.

Conversation Analysis

Author: Jack Sidnell
Publisher: John Wiley & Sons
ISBN: 1444358847
Category : Language Arts & Disciplines
Languages : en
Pages : 307

Book Description
Combining the main findings, methods and analytic techniques of this central approach to language and social interaction, along with real-life examples and step-by-step explanations, Conversation Analysis is the ideal student guide to the field. Introduces the main findings, methods and analytic techniques of conversation analysis (CA) – a growing interdisciplinary field exploring language and social interaction Provides an engaging historical overview of the field, along with detailed coverage of the key findings in each area of CA and a guide to current research Examines the way talk is composed, and how conversation structures highlight aspects of human behavior Focuses on the most important domains of organization in conversation, including turn-taking, action sequencing, repair, stories, openings and closings, and the effect of context Includes real-life examples and step-by-step explanations, making it an ideal guide for students navigating this growing field

The News Interview

Author: Steven Clayman
Publisher: Cambridge University Press
ISBN: 9780521011914
Category : Language Arts & Disciplines
Languages : en
Pages : 388

Book Description
The news interview has become a major vehicle for presenting broadcast news and political commentary, and a primary interface between the institutions of journalism and government. This much-needed work examines the place of the news interview in Anglo-American society and considers its historical development in the United States and Britain. The main body of the book discusses the fundamental norms and conventions that shape conduct in the modern interview. It explores the particular recurrent practices through which journalists balance competing professional norms that encourage both objective and adversarial treatment of public figures. Through analyses of well-known interviews, the book explores the relationship between journalists and public figures and also how, in the face of aggressive questioning, politicians and other public figures struggle to stay 'on message' and pursue their own agendas. This comprehensive and wide-ranging book will be essential reading for students and researchers in sociolinguistics, media and communication studies.

Talk in Action

Author: John Heritage
Publisher: Wiley-Blackwell
ISBN: 9781405185493
Category : Language Arts & Disciplines
Languages : en
Pages : 320

Why Do You Ask?

Author: Alice Freed
Publisher: Oxford University Press
ISBN: 019804190X
Category : Language Arts & Disciplines
Languages : en
Pages : 371

Book Description
The act of questioning is the primary speech interaction between an institutional speaker and someone outside the institution. These roles dictate their language practices. "Why Do You Ask?" is the first collected volume to focus solely on the question/answer process, drawing on a range of methodological approaches like Conversational Analysis, Discourse Analysis, Discursive Psychology, and Sociolinguistics-and using as data not just medical, legal, and educational environments, but also less-studied institutions like telephone call centers, broadcast journalism (i.e. talk show interviews), academia, and telemarketing. An international roster of well-known contributors addresses such issues as: the relationship between the syntax of the question and its discourse function; the kind of institutional work that questions perform; the degree to which the questioner can control the direction of the conversation; and how questions are used to repackage responses, to construct meaning, and to serve the institutional goals of speakers. Why Do You Ask? will appeal to linguists and others interested in institutional discourse, as well as those interested in the grammatical/pragmatic nature of questions.

Talk in Institutions

Author: Catherine Box
Publisher: Cambridge Scholars Publishing
ISBN: 1443859230
Category : Language Arts & Disciplines
Languages : en
Pages : 195

Book Description
Language and social interaction is a vibrant area of inquiry with numerous journals devoted to its study. Although well represented at major international conferences, it rarely constitutes the focus of an entire conference. LANSI (The Language and Social Interaction Working Group) is one of the few exceptions. This volume brings together a collection of papers that began as presentations and ensuing dialogues at the first two LANSI conferences, providing a snapshot and broad sampling of current research in a variety of institutional contexts such as jury deliberations, educational settings, medical interaction, and service encounters.

Applied Conversation Analysis

Author: Jessica N. Lester
Publisher: SAGE Publications
ISBN: 1506351271
Category : Social Science
Languages : en
Pages : 342

Book Description
Focusing on applied conversation analysis (CA), this timely book offers practical insights and guidelines for CA scholars studying social interactions in institutional settings. Written in an accessible style and packed with case studies, examples, activities, and practical tips, the book takes readers through the entire process of planning and carrying out an applied CA research study. By highlighting challenges, debates, and important questions, each chapter provides the theoretical foundation necessary for making informed decisions at every stage of a research project. The book is divided into three sections (context and planning, doing a project using conversation analysis, and disseminating your research) to mirror the research process.

An Introduction to Interaction

Author: Angela Cora Garcia
Publisher: A&C Black
ISBN: 1623569346
Category : Language Arts & Disciplines
Languages : en
Pages : 369

Book Description
This textbook provides an in-depth introduction to the theoretical perspectives and methods of doing conversation analysis, an approach to the study of talk in interaction which grew out of the work of Garfinkel, Sacks, Schegloff, and Jefferson. This book is unique in that it provides comprehensive instruction in both interaction in ordinary conversations in everyday life as well as talk in institutional settings and a wide range of workplace and business interactions, while teaching both major research findings and how to conduct conversation analytic research. The book is designed to be useful for students of linguistics, sociology, and communication studies, and is written in clear and accessible prose. The Companion Website provides additional resources for instructors, such as questions and data excerpts for tests and in class exercises, audio and video clips for transcription practice, and guides for instructors on a range of topics covered in the course.

Communicating with the Public

Author: Hansun Zhang Waring
Publisher: Bloomsbury Publishing
ISBN: 1350098205
Category : Language Arts & Disciplines
Languages : en
Pages : 209

Book Description
This book offers a collection of conversation analytic investigations into how one US-based philanthropic organization communicates its mission of improving public health. In contrast to political speeches or news interviews with prominent figures, much communication with the public involves the routine work undertaken by institutional representatives as they interact with external audiences: this book considers precisely how this work is accomplished. Communicating with the Public broadens the scope of conversation analysis by unveiling the interactive, multi-party, and multi-modal nature of institutional messaging that might otherwise be construed as a scripted, monologic undertaking. To this end, it examines a diverse array of contemporary platforms, including webinars, podcasts, and television interviews, as well as face-to-face conversations following public talks and panel discussions. Chapters reveal how both foundation representatives and their interlocutors target messaging to specific audiences that may or may not be present, manage the logistics of delivering this messaging, and position themselves as credible experts or a unified institutional collective.