Perfect Phrases ESL Everyday Business

Author: Natalie Gast
Publisher: McGraw Hill Professional
ISBN: 0071608397
Category : Business & Economics
Languages : en
Pages : 175

Book Description
Now you'll know what to say atthe right time in any situation ESL specialist Natalie Gast knows from her experiencethat the workplace presents some unique situations. Inthis book she presents scenarios, business slang, andother linguistic issues that typical language texts don’tgo into--for example, how to break the ice with smalltalk or ask for clarification. These hundreds of phrases will help younot only survive but thrive in your chosen field.

Perfect Phrases for ESL Everyday Situations

Author: Natalie Gast
Publisher: McGraw Hill Professional
ISBN: 0071773053
Category : Foreign Language Study
Languages : en
Pages : 193

Book Description
USE JUST THE RIGHT PHRASES AND NAVIGATE DAILY LIFE IN THE UNITED STATES LIKE A NATIVE SPEAKER OF ENGLISH How do you ask for directions? What questions should you ask a potential babysitter? How do you explain your allergies to a healthcare professional? This handy reference is your guide to surviving and thriving in the United States, whether as a visitor or as a long-term resident. Hundreds of ready-to-use English phrases will help you converse with people you meet, speak with business owners and their employees, and become engaged in U.S. society. Inside find examples of Perfect Phrases for . . . . . . the doctor: Are there any side effects with this medication? . . . the library: Do you have audiobooks? . . . the service station: My insurance company wants the estimate in writing. . . . the bank: I'd like to talk to someone about a home equity loan. . . . the dentist: This is where it hurts.

Perfect Phrases for ESL Conversation Skills

Author: Diane Engelhardt
Publisher: McGraw Hill Professional
ISBN: 0071774076
Category : Foreign Language Study
Languages : en
Pages : 257

Book Description
Use just the right phrases and master the art of conversation like a native speaker of English How do you share an experience from your home country? What should you say to start a conversation? How do you offer someone your advice? This handy reference will help you navigate social and business situations, with hundreds of ready-to-use English phrases that will help you converse with friends, collaborate with co-workers, and engage those around you. Inside find examples of Perfect Phrases for . . . Introductions - Let me introduce myself. Invitations - How about going to dinner on Friday? Decisions - What are our options? Disbelief - You're pulling my leg! Gifts - That's very thoughtful of you.

Perfect Phrases for Icebreakers: Hundreds of Ready-to-Use Phrases to Set the Stage for Productive Conversations, Meetings, and Events

Author: Meryl Runion
Publisher: McGraw Hill Professional
ISBN: 0071783830
Category : Business & Economics
Languages : en
Pages : 192

Book Description
The Right Phrase for Every Situation . . . Every Time You know that how you begin a business conversation or meeting sets the stage for success. But coming up with just the right words can be another matter. Perfect Phrases for Icebreakers has hundreds of ready-to-use phrases to get your interactions off on the right foot. From jump-starting meetings to motivating teams to turning any situation into a positive networking event, this streamlined guide provides you with the right words to: Highlight important topics in meetings or conversations Motivate people to share resources and support Add levity to personal or group interactions Inspire collaboration and creativity Pique curiosity about your message

McGraw-Hill's Conversational American English

Author: Richard A. Spears
Publisher: McGraw Hill Professional
ISBN: 0071741321
Category : Foreign Language Study
Languages : en
Pages : 222

Book Description
Learnmore than 3,000 English expressions and speak and understand the language easily As a new speaker of English, you may hear some expressions in your daily conversations that you do not understand--yet. McGraw-Hill's Conversational American English will help you learn these expressions, so not only do you know what a person is saying to you, but that you can use the expression yourself! More than 3,000 expressions are organized by theme, so you can find what you are looking for quickly. And each topic is illustrated to further help you understand context. The book features: Common expressions are batched into 350 themes, ranging from general greetings and asking how someone is, to the more specific needs, like showing disbelief, asking someone’s intentions, and expressions for a forgotten word or name A comprehensive thematic glossary provides an additional means for the learner to locate expressions by key words and concepts Topics include: Basic Social Encounters, Greetings, Small Talk, Introductions, Ending a Conversation, Good-Byes, Agreeing, Disagreeing Conversational Encounters, Focusing Attention, Launching the Conversation, Making Friends, Complex Matters, Disputes, Discussion and Resolution, Polite Encounters, Prefaces, Communication Barriers

Perfect Phrases for ESL Advancing Your Career

Author: Natalie Gast
Publisher: McGraw Hill Professional
ISBN: 0071608362
Category : Business & Economics
Languages : en
Pages : 177

Book Description
This book is designed for intermediate and advanced level English-as-a-Second-Language (ESL) or English-as-a-Foreign-Language (EFL) learners already in, or planning to be in, the workforce in the United States, and it will help you reinforce the skills you have in order to be more valuable to your employer.

Powerful Phrases for Effective Customer Service

Author: Renee Evenson
Publisher: AMACOM Div American Mgmt Assn
ISBN: 081442032X
Category : Business & Economics
Languages : en
Pages : 306

Book Description
Let's face it, dealing with customers isn't easy. They aren't always right--or even pleasant. But experienced business author Renée Evenson ensures you always have the right words to defuse tense interactions. In Powerful Phrases for Effective Customer Service, she covers thirty challenging customer behaviors and twenty common employee-caused negative encounters to teach readers how to assess circumstances, choose one of many appropriate responses, and confidently and consistently deliver customer satisfaction. Helpful sample scenarios and tangible instructions bring the phrases to life, while detailed explanations bolster your confidence so that you'll have the right words as tools at your disposal and the skills to take action and deliver those words effectively. Practical and insightful, Powerful Phrases for Effective Customer Service ensures you'll never again be at a loss for what to say to customers. By incorporating language that communicates welcome, courtesy, rapport, enthusiasm, assurance, regret, empathy, and appreciation, you'll not only be capable of overcoming obstacles--you'll strengthen all facets of your customer service.

Perfect Phrases for Creativity and Innovation: Hundreds of Ready-to-Use Phrases for Break-Through Thinking, Problem Solving, and Inspiring Team Collaboration

Author: Karen Eriksen
Publisher: McGraw Hill Professional
ISBN: 007178294X
Category : Business & Economics
Languages : en
Pages : 255

Book Description
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME In today’s fast-moving economy and competitive climate, developing a creative, innovative workforce is absolutely essential for success. Perfect Phrases for Creativity and Innovation provides hundreds of ready-to-use phrases for building the kind of exciting, solution-driven work environment that turns average companies into industry leaders. From creating powerful teams to prioritizing ideas to rewarding success, this hands-on guide offers the language and proven tools to help you: Jump-start your own creativity Trigger whole-brain, divergent thinking in your employees Inspire teams to collaborate in new, effective ways Transform every team into an innovation machine

Say it Better in English

Author: Marianna Pascal
Publisher:
ISBN: 9780972530088
Category : Crossword puzzles
Languages : en
Pages : 0

Book Description

NTC's Dictionary of Everyday American English Expressions

Author: Richard A. Spears
Publisher: McGraw Hill Professional
ISBN: 0071783547
Category : Foreign Language Study
Languages : en
Pages : 430

Book Description
With more than 7,000 up-to-date phrases, this dictionary covers situations from talking to a doctor to ordering a meal, and helps learners communicate personal feelings, and make small talk.