Author: Terri MorrisonPublisher: Adams Media
ISBN: 9781598692181
Category : Business & Economics
Languages : en
Pages : 336
Book Description
Kiss, Bow, or Shake Hands, Sales and Marketing: The Essential Cultural Guide—From Presentations and Promotions to Communicating and Closing
Author: Terri MorrisonPublisher: McGraw Hill Professional
ISBN: 0071718419
Category : Business & Economics
Languages : en
Pages : 305
Book Description
How do you break the ice in the UAE? When do you present a contract in China? How close should you stand to a South Korean? Kiss, Bow, or Shake Hands: Sales and Marketing is an informative, entertaining guide that shows you what to do—and what to avoid—in any given sales or marketing situation, from Argentina to South Africa. It provides the expert knowledge you need to gather data in diverse cultures, properly present your products, and close deals around the world. “As the global community comes closer together, Kiss, Bow, or Shake Hands: Sales & Marketing will be a valuable resource to every person in every industry around the world.” —Gil A. Cardon, Convention Manager, Japan National Tourism Organization “Just as you can be a connoisseur of wine, Kiss, Bow or Shake Hands: Sales and Marketing can help make you a connoisseur of cultures, philosophies, business behaviors, and social practices. Read it not just for work, but for the human side as well.” —Giuseppe G. B. Pezzotti, Senior Lecturer, Cornell University School of Hotel Administration “Terri has accurately and succinctly captured the key issues that businesspeople or tourists need to know when traveling. It is spot-on, and a very valuable resource!” —Thomas M. Feifar, Director of Foreign Military Sales, NAVISTAR Defense
Kiss, Bow, Or Shake Hands, Latin America
Author: Terri MorrisonPublisher: Adams Media
ISBN: 9781598692174
Category : Business & Economics
Languages : en
Pages : 0
Book Description
The definitive guide to international business and travel etiquette in Latin America! Kiss, Bow, or Shake Hands: Latin America reveals the subtleties of interaction, negotiation strategies, and professional skills you need to keep poised for success in your business travels. As Americans embark on more global business, they must understand the culture and customs behind the vast economic growth in Latin America. Learn everything you need to know about the business practices, cognitive styles, and social customs in Latin America. Give the right gift; make the right gesture. Includes: • Cultural IQ tests • “Know Before You Go” tips • Alerts on international security issues Countries profiled are Argentina, Belize, Bolivia, Brazil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Uruguay, and Venezuela.
Kiss, Bow, Or Shake Hands
Author: Terri MorrisonPublisher:
ISBN: 9781641052498
Category : Business communication
Languages : en
Pages : 265
Book Description
Every successful lawyer requires the knowledge and complex skills to communicate effectively with fellow citizens from a wide variety of ethnicities and belief systems. Understanding how an individual's culture can influence a case or a negotiation is not only a valuable skill but also an imperative. Kiss, Bow, or Shake Hands will help lawyers develop the tangible intercultural skills that will support a successful legal practice.
Author: Terri MorrisonDoing Business in the Middle East
Author: Donna MarshPublisher: Robinson
ISBN: 1472135679
Category : Business & Economics
Languages : en
Pages : 292
Book Description
This new and updated book is necessary reading for all professionals working in the Middle East and North Africa, it includes: - The practical impact of Islam on business - Safety and security in the region - Business etiquette - Political and social do's and don'ts The practicalities of doing business in the MEA region are covered in detail, from the initial visit to establishing productive working relationships, including opening an office in the region. It also focuses on issues of particular importance to all businesswomen, and for men who might be working with Arab and Muslim women.
Kiss, Bow, Or Shake Hands
Author: Terri MorrisonPublisher: Kiss, Bow or Shake Hands Business Series
ISBN:
Category : Business & Economics
Languages : en
Pages : 616
Book Description
Presents information on the practices needed to do business in over sixty countries, covering such topics as historical background, cultural orientation, protocol, negotiations, entertainment, dress, and forms of address.
The Art of Crossing Cultures
Author: Craig StortiPublisher: Nicholas Brealey
ISBN: 0585434891
Category : Self-Help
Languages : en
Pages : 188
Book Description
From the author of Why Travel Matters, the tools you need to bridge cultures and countries. Adjusting to a new culture and getting along with the local people challenge everyone who lives and works abroad. Whether in business, diplomacy, education, or as a long-term visitor abroad, anyone can be blind-sided by a lack of international knowledge and experience and be caught at a disadvantage. In this completely revised and expanded edition of the classic The Art of Crossing Cultures, Craig Storti shows what it takes to encounter a new culture head-on and succeed. This one-of-a-kind guidebook to bridging the cultural divide - with more than 50,000 copies sold worldwide - incorporates a stellar sampling of the writings of some of the world's greatest writers, poets and observers of the human condition. Through the vivid perceptions and words of such literary legends as Noel Coward, Graham Greene, Rudyard Kipling, E. M. Forster, Mark Twain, Evelyn Waugh, and others, Storti paints an intimate portrait of the personal challenges of adjusting to another culture: anticipating differences, managing the temptation to withdraw, and gradually adjusting expectations of behaviour to fit reality. This timely new edition focuses special attention on how to deal with country and culture shock and includes many new examples of cross-cultural misunderstandings - particularly in business. Storti breaks new ground with his easy-to-understand model of cultural adjustment and tips on how to master the process and develop adaptive strategies - the heart of the cross-cultural experience.
The Art of Doing Business Across Cultures
Author: Craig StortiPublisher: Nicholas Brealey
ISBN: 194117616X
Category : Business & Economics
Languages : en
Pages : 206
Book Description
The go-to guide for intercultural competence in the global business arena. In 50 short, simple conversations, speakers from two different cultures misinterpret each other, with serious consequences for the bottom line and ongoing business relations. The Art of Doing Business Across Cultures presents five brief (8-10 lines), unsuccessful conversational exchanges between Americans and their business colleagues in 10 different locations-the Arab Middle East, Brazil, China, England, France, Germany, India, Japan, Mexico, and Russia. These situations illustrate the five most common cultural differences between Americans (and other northern Europeans) and each of the featured cultures through debriefing each conversation to illustrate where the cultural mistake occurred, and suggesting a practical fix to prevent similar misunderstandings in the future. The Art of Doing Business Across Cultures is a quick tour of the most common cultural differences Americans/No. Europeans encounter when doing business in ten of the world's key markets.
Making the Customer Experience Magical Now!
Author: John FormicaPublisher:
ISBN: 9780982652664
Category : Business & Economics
Languages : en
Pages : 114
Book Description
Today, customers want more than just to be served. They desire a memorable experience that is unique and different. "Making the Customer Experience Magical Now!" is filled with practical, applicable and rewarding action tips that are used by service industry leaders such as Disney, Starbucks, and others to engage the hearts of your people, attract more customers, build customer loyalty and differentiate your organization from your competition. Leaders, teams, businesses, and organizations will be inspired and empowered to achieve extraordinary "Magical" results today! "In the spirit of Wait Disney who said, 'You can teach anyone anything if you entertain them, ' John has successfully created the magical lessons while thoroughly entertaining the reader. He adds a personal touch from his real life experiences to help any organization make the customer experience magical." Ed Tubal, CEO, Licensed Franchisee Sonny's Bar B Q Restaurants
