Author: Tom OrentPublisher:
ISBN:
Category : Dentist and patient
Languages : en
Pages : 201
Book Description
Telecom Extreme Transformation
Author: Kaveh HushyarPublisher: CRC Press
ISBN: 1000404684
Category : Technology & Engineering
Languages : en
Pages : 250
Book Description
The extreme transformation from a traditional Communication Service Provider (CSP) to a Digital Service Provider (DSP) status is covered in this book, specifically: Redefinition of the offerings of "connectivity services" to "digital services"; unification of legacy redundant networks into one; Redefinition of the measurements to customer-centric QoE for all digital and connectivity services; the Best-in-Industry processes and practices to ensure a sustainable network performance at a competitively operational efficiency; a Service-over-IP (SoIP) platform to enable the introduction of unified new services with a time-to-market urgency; the regulatory arrangement for content purification, to liberalize CSPs to become DSPs; an architecture for data mining and analytics; and a migration plan from a CSP to a DSP status. The book is recommended for telecom and digital service professionals planning to embark on transformational projects; telecom and technology equipment manufacturers to help with product development for a DSP status; institutional investors to evaluate and establish their investment decisions; telecom management consultants to help with a solid benchmark for transformation engagement; university students, majoring in telecommunication and technology products as a guide for career planning.
Just Say Yes!
Author: Philip R. NulmanPublisher:
ISBN: 9781564144201
Category : Customer relations
Languages : en
Pages : 0
Book Description
Provides a guide to extreme customer service with practical advice and real-life case studies that highlight the methods necessary to keep existing customers happy and find new ones. -- Provided by publisher.
Service Research and Innovation
Author: Ho-Pun LamPublisher: Springer Nature
ISBN: 3030322424
Category : Computers
Languages : en
Pages : 190
Book Description
This book constitutes revised selected papers from the Australasian Symposium on Service Research and Innovation, ASSRI 2018. The conference was held in two parts on September 6, 2018, in Sydney, Australia, and on December 14, 2018, in Wollongong, Australia. The 9 full and 2 short papers included in this volume were carefully reviewed and selected from a total of 26 submissions, covering a variety of topics related to service-oriented computing and service science. The book also includes 3 keynote papers.
Service Industries
Author: Peter W. DanielsPublisher: Routledge
ISBN: 113583623X
Category : Science
Languages : en
Pages : 428
Book Description
The first major synthesis of an emerging geography which is undoubtedly changing the way in which academics, planners and policy-makers identify and interpret the spatial development of cities and regions in the 1980s.
Next Generation Data Centers in Financial Services
Author: Tony BishopPublisher: Elsevier
ISBN: 0080959369
Category : Business & Economics
Languages : en
Pages : 307
Book Description
Financial markets are witnessing an unprecedented explosion in the availability of data, and the firms that survive will be able to leverage this information to increase their profit and expand their opportunities in a global world. Financial firms have two options: to build their own data centers or to outsource them to hosting services such as Google and Amazon ‘cloud’ services. While outsourcing data centers is a trend for small firms, it is not applicable to bigger firms who want more control over their huge amounts of data. Large firms thus build their own data centers. In such an environment, the CIO’s ability is crucial to lead an effective data strategy to capture, process and connect data to all the relevant lines of business. At the core of this strategy lies the data center – the repository of all information. In recognition of the importance of information, firms are rushing to invest in data centers, but they are finding that just throwing technology at the problem is not good enough. Despite the investments, data centers prove frustrating in terms of inefficiencies and rising costs, directly cutting into the profitability of lines of business that they serve. While there are books that discuss the mechanics, hardware and technicalities of data centers, no book has yet made the connection between enterprise strategy and data center investment, design and management. This book is a solution driven book for management demonstrating how to leverage technology to manage the seemingly infinite amount of data available today. Each chapter offers cutting-edge management and technology solutions to effectively manage data through data centers. • Feature: Presents cutting-edge technology solutions not available in one place until now • Benefit: Saves time going to numerous websites, calling vendors, going to conferences • Feature: Includes step-by-step instructions on how to implement a data center strategy based on the author’s recent success with Wachovia’s data center • Benefit: Readers can follow these steps with confidence that they will work and not have to re-invent the wheel • Feature: Demonstrates how business and IT can be aligned in financial services • Benefit: Demonstrating this alignment is crucial for any proposal for IT related resources today
Author: Fundamentals of Mobile Heavy Equipment
Author: Gus WrightPublisher: Jones & Bartlett Learning
ISBN: 1284153592
Category : Transportation
Languages : en
Pages : 1423
Book Description
Fundamentals of Mobile Heavy Equipment provides students with a thorough introduction to the diagnosis, repair, and maintenance of off-road mobile heavy equipment. With comprehensive, up-to-date coverage of the latest technology in the field, it addresses the equipment used in construction, agricultural, forestry, and mining industries.
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