Author: Rosaline S. Barbour Publisher: SAGE ISBN: 1526426021 Category : Reference Languages : en Pages : 225
Book Description
A concise, practical introduction to planning and organizing successful focus groups, exploring the advantages and limitations of this method.
Author: Marc Stickdorn Publisher: "O'Reilly Media, Inc." ISBN: 1491927135 Category : Business & Economics Languages : en Pages : 1341
Book Description
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used. You'll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success.
Author: Richard A. Krueger Publisher: SAGE ISBN: 9780761920717 Category : Medical Languages : en Pages : 238
Book Description
`I read this book in a single sitting. It is written in an enthusiastic, helpful and clear style that held my attention, and made me want to read what came next. I shall read it again in a single sitting - probably more than once. For it offers common-sense advice about planning and running focus groups which I will want to revisit′ - British Journal of Education Technology The Third Edition of the `standard′ for learning how to conduct a focus group contains: a new chapter comparing and contrasting market research, academic, nonprofit and participatory approaches to focus group research; expanded descriptions on how to plan focus group studies and do the analysis, including step-by-step procedures; examples of questions that ask participants to do more than just discuss, and suggestions on how to answer questions about your focus group research.
Author: Jenny Kitzinger Publisher: SAGE ISBN: 9780761955689 Category : Social Science Languages : en Pages : 244
Book Description
This book critically examines the potential of, and suggests ways forward in, harnessing a versatile and powerful method of research - focus groups. The book challenges some of the emerging orthodoxies and presents accessible, insightful and reflective discussions about the issues around focus group work. The contributors, an impressive group of experienced researchers from a range of disciplines and traditions, discuss different ways of designing, conducting and analyzing focus group research. They examine sampling strategies; the implications of combining focus groups with other methods; accessing views of `minority' groups; their contribution to participatory or feminist research; use of software packages; discourse anal
Author: Rosaline Barbour Publisher: SAGE ISBN: 1446205207 Category : Social Science Languages : en Pages : 194
Book Description
Focus groups are an ever popular method for collecting qualitative data in the social sciences. Doing Focus Groups provides practical advice on planning and organizing successful groups. Rose Barbour discusses the advantages and limitations of using group discussion and demonstrates effective methods for collecting and analysing data.
Author: David L. Morgan Publisher: SAGE Publications ISBN: 1506327133 Category : Social Science Languages : en Pages : 306
Book Description
Basic and Advanced Focus Groups illustrates both the different types of focus groups and how to decide among those options in order to produce the most effective focus groups possible. A variety of approaches to doing research with focus groups gives readers the tools to develop and examine their research designs, starting with the basics. Advanced coverage in each chapter takes an in-depth look at topics such as moderating focus groups, using mixed methods, and working with different sizes of groups. By taking a practical, applied approach, the author gives even novice students the knowledge and confidence to design and conduct effective focus group research, while simultaneously providing more advanced researchers with the tools and knowledge to refine their current practices.
Author: Rosaline Barbour Publisher: SAGE ISBN: 1473903467 Category : Social Science Languages : en Pages : 212
Book Description
Focus groups are an ever popular method for collecting qualitative data in the social sciences. Doing Focus Groups provides practical advice on planning and organizing successful groups. Rose Barbour discusses the advantages and limitations of using group discussion and demonstrates effective methods for collecting and analysing data.
Author: Richard A. Krueger Publisher: SAGE ISBN: 9780761908210 Category : Reference Languages : en Pages : 140
Book Description
Volume 4 of this series is indispensable for all wishing to improve their focus group moderating skills. This book provides an overview of critical skills needed by moderators, the skills moderators use, & strategies for handling difficult situations.
Proudly powered by WordPress |
Theme: Rits Blog by Crimson Themes.
Author: Rosaline S. Barbour
Author: Marc Stickdorn
Author: Phillip H. Miller
Author: Richard A. Krueger
Author: Jenny Kitzinger
Author: Rosaline Barbour
Author: David L. Morgan
Author: Claudia Puchta
Author: Rosaline Barbour
Author: Richard A. Krueger