Crisis Management

Author: Sarah Kovoor-Misra
Publisher: SAGE Publications
ISBN: 1506328709
Category : Business & Economics
Languages : en
Pages : 257

Book Description
Modern organizational crises are complex, diverse, and frequent. Ineffective crisis management can result in catastrophic loss. Crisis Management: Resilience and Change introduces students to best practices for preventing, containing, and learning from crises in our global, media-driven society. While covering the strengths of existing works on crisis management, such as systems, leadership, communication, and stakeholder perspective, this innovative new text goes beyond to include global, ethical, change, and emotional aspects of crisis communication. Using her proven transformative crisis management framework, Sarah Kovoor-Misra illustrates how organizations of all sizes can be adaptable, proactive, resilient, and ethical in the face of calamity.

Crisis Management

Author: William Rick Crandall
Publisher: SAGE Publications
ISBN: 1452256241
Category : Business & Economics
Languages : en
Pages : 385

Book Description
Offering a strategic orientation to crisis management, this fully updated edition of Crisis Management: Leading in the New Strategy Landscape, Second Edition by William "Rick" Crandall, John A. Parnell, and John E. Spillan helps readers understand the importance of planning for crises within the wider framework of an organization's regular strategic management process. This strikingly engaging and easy-to-follow text focuses on a four-stage crisis management framework: 1) Landscape Survey: identifying potential crisis vulnerabilities, 2) Strategic Planning: organizing the crisis management team and writing the plan, 3) Crisis Management: addressing the crisis when it occurs, and 4) Organizational Learning: applying lessons from crises so they will be prevented or mitigated in the future.

Encyclopedia of Crisis Management

Author: K. Bradley Penuel
Publisher: SAGE
ISBN: 1452226121
Category : Business & Economics
Languages : en
Pages : 1177

Book Description
From general theories and concepts exploring the meaning and causes of crisis to practical strategies and techniques relevant to crises of specific types, crisis management is thoroughly explored. Features & Benefits: @* A collection of 385 signed entries are organized in A-to-Z fashion in 2 volumes available in both print and electronic formats.@* Entries conclude with Cross-References and Further Readings to guide students to in-depth resources.@* Selected entries feature boxed case studies, providing students with "lessons learned" in how various crises were successfully or unsuccessfully managed and why.@* Although organized A-to-Z, a thematic "Reader's Guide" in the front matter groups related entries by broad areas (e.g., Agencies & Organizations, Theories & Techniques, Economic Crises, etc.).@* Also in the front matter, a Chronology provides students with historical perspective on the development of crisis management as a discrete field of study.@* The work concludes with a comprehensive Index, which-in the electronic version-combines with the Reader's Guide and Cross-References to provide thorough search-and-browse capabilities.@* A template for an "All-Hazards Preparedness Plan" is provided the backmatter; the electronic version of this allows students to explore customized response plans for crises of various sorts.@* Appendices also include a Resource Guide to classic books, journals, and internet resources in the field, a Glossary, and a vetted list of crisis management-related degree programs, crisis management conferences, etc.

Crisis Management in a Complex World

Author: Dawn R. Gilpin
Publisher: Oxford University Press
ISBN: 019971648X
Category : Business & Economics
Languages : en
Pages : 220

Book Description
Today's managers, business owners, and public relations practitioners grapple daily with a fundamental question about contemporary crisis management: to what extent is it possible to control events and stakeholder responses to them, in order to contain escalating crises or safeguard an organization's reputation? The authors meet the question head-on, departing from other crisis management texts, and arguing that a complexity-based approach is superior to the standard simplification model of organizational learning.

Campus Crisis Management

Author: Eugene L. Zdziarski
Publisher: John Wiley & Sons
ISBN: 0787978744
Category : Education
Languages : en
Pages : 393

Book Description
A practical, hands-on resource that is filled with examples,samples, forms, and checklists, Campus Crisis Managementwill help administrators evaluate, revise, or establish acomprehensive crisis management plan appropriate for theirinstitution. Campus Crisis Management contains the must-haveinformation on crisis management and · Explains how todevelop a comprehensive crisis management system · Identifies thedifferent types of crises using the Crisis Matrix · Examines thestructure, operation, and training of a crisis team · Presents acomprehensive approach for developing a campus crisis managementplan · Exploresstrategies for working with the media · Tells how towork with outside agencies · Includesinformation on critical incident stress management

Crisis Management in Anesthesiology E-Book

Author: David M. Gaba
Publisher: Elsevier Health Sciences
ISBN: 1455738093
Category : Medical
Languages : en
Pages : 434

Book Description
The fully updated Crisis Management in Anesthesiology continues to provide updated insights on the latest theories, principles, and practices in anesthesiology. From anesthesiologists and nurse anesthetists to emergency physicians and residents, this medical reference book will effectively prepare you to handle any critical incident during anesthesia. - Identify and respond to a broad range of life-threatening situations with the updated Catalog of Critical Incidents, which outlines what may happen during surgery and details the steps necessary to respond to and resolve the crisis. - React quickly to a range of potential threats with an added emphasis on simulation of managing critical incidents. - Useful review for all anesthesia professionals of the core knowledge of diagnosis and management of many critical events. - Explore new topics in the ever-expanding anesthesia practice environment with a detailed chapter on debriefing. - eBook version included with purchase.

Managing Crises

Author: Arnold M. Howitt
Publisher: CQ Press
ISBN: 1483351327
Category : Political Science
Languages : en
Pages : 673

Book Description
From floods to fires, tornadoes to terrorist attacks, governments must respond to a variety of crises and meet reasonable standards of performance. What accounts for governments’ effective responses to unfolding disasters? How should they organize and plan for significant emergencies? With fifteen adapted Kennedy School cases, students experience first-hand a series of large-scale emergencies and come away with a clear sense of the different types of disaster situations governments confront, with each type requiring different planning, resourcing, skill-building, leadership, and execution. Grappling with the details of flawed responses to the LA Riots or Hurricane Katrina, or with the success of the Incident Management System during the Pentagon fire on 9/11, students start to see the ways in which responders can improve capabilities and more adeptly navigate between technical or operational needs and political considerations.

Manager's Guide to Crisis Management

Author: Jonathan Bernstein
Publisher: McGraw Hill Professional
ISBN: 0071776133
Category : Business & Economics
Languages : en
Pages : 189

Book Description
Lead your Organization through any business crisis—and emerge stronger than ever Manager’s Guide to Crisis Management provides the basic skills and knowledge you need to deal with the crises that inevitably occur in any business or organization. Covering every aspect of the topic—from defining crisis management and policies to training for and responding to crises—it helps you fully grasp any situation that threatens business, careers, and even lives. Lead through any crisis smoothly and with minimal ramifications by mastering the most effective tactics, including: Planning for and training staff in crisis management Anticipating and preventing crises before they occur Managing the company’s online reputation Addressing crises that affect multicultural stakeholders Creating effective crisis-related messaging Knowing when to bring in a specialist About the Briefcase Books series: Briefcase Books, written specifically for today’s busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Key Terms: Clear definitions of key terms and concepts Smart Managing: Tactics and strategies for managing crises Tricks of the Trade: Tips for executing the tactics in the book Mistake Proofing: Practical advice for minimizing the possibility of error Caution: Warning signs for when things are about to go wrong For Example: Examples of successful crisis management Tools: Specific planning procedures, tactics, and hands-on techniques

Crisis Management

Author: Ian I. Mitroff
Publisher: Jossey-Bass
ISBN: 9781555425630
Category : Business & Economics
Languages : en
Pages : 164

Book Description
Drawing on a survey of Fortune 1,000 companies as well as interviews with over 500 managers with crisis management experience, this book gives managers--at all levels and in every department--the practical, hands-on tools they need to determine where their organization is vulnerable and where they are prepared, who will be affected, and what strategies will work best for managing a crisis when it occurs.

Crisis Management in the Age of Social Media

Author: Louis Capozzi
Publisher: Business Expert Press
ISBN: 160649581X
Category : Business & Economics
Languages : en
Pages : 149

Book Description
Social media has fundamentally changed the contract between institutions and the public. Today, people expect a conversation, not a one-way diatribe. That, combined with the speed of the Internet, changes the game for many companies in anticipating, managing, and ultimately avoiding an “instant crisis”—an instant crisis example is when Verizon added a $2 charge for all their customers; one hour later 100,000 signatures appeared on a Twitter petition, and soon Verizon was in the middle of a huge public relations crisis. Inside this book, you’ll learn just how to manage this type of situation and meet the challenges of social media. Each chapter includes a description of a crisis, the timeliness of a good response, the effectiveness of this response, and an assessment of what works and what doesn’t. Some examples of social media crises include Apple Computer, Netflix, JetBlue, Bank of America, Fed Ex, and public figures such as Anthony Weiner, Ashton Kutcher, and Jon Bon Jovi.