I'll Be Back

Author: Shep Hyken
Publisher: Sound Wisdom
ISBN: 1640953027
Category : Business & Economics
Languages : en
Pages : 217

Book Description
How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and turn repeat customers into loyal customers. Renowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service experience that keeps customers coming back for more is everyone’s job. Customer service is not a department. It’s not just for people on the front lines. It’s the responsibility of everyone in the organization, from the CEO or owner of a business to the most recently hired employee. It’s the result of a customer-focused philosophy that must be baked into the culture. And it is what separates you from your competition. In I’ll Be Back you will learn… How to design and create an experience that gets customers to return, again and again The one trackable trend that leaders must monitor every morning The difference between repeat customers and loyal customers How to build the I’ll Be Back culture How delivering an amazing customer experience is within the reach of every organization The two simple words that are the secret to every customer service program Why most “loyalty programs” fail to create customer loyalty How to personalize the customer experience Why setting up or expanding self-service and digital customer service choices are is a must, not an option Ten loyalty killers that can terminate your relationship with your customers And much more! This book includes the must-have tools, tactics and strategies you need to get your customers to say, “I’ll be back!”

I'll be in My Trailer

Author: John Badham
Publisher:
ISBN: 9781932907148
Category : Performing Arts
Languages : en
Pages : 0

Book Description
Based on the extensive experiences of veteran Director John Badham, as well as no-holds-barred tales from such celebrated directors and actors as Sydney Pollock, Mel Gibson, James Woods, and Jenna Elfman, this text is an insightful read for directors at all levels of their craft.

I'll Push You

Author: Patrick Gray
Publisher: NavPress
ISBN: 1496421736
Category : Biography & Autobiography
Languages : en
Pages : 285

Book Description
2018 ECPA Christian Book Award Winner 2018 Christopher Award Winner Two best friends, 500 miles, one wheelchair, and the challenge of a lifetime. Friendship takes on new meaning in this true story of Justin and Patrick, born less than two days apart in the same hospital. Best friends their whole lives, they grew up together, went to school together, and were best man in each other’s weddings. When Justin was diagnosed with a neuromuscular disease that robbed him of the use of his arms and legs, Patrick was there, helping to feed and care for him in ways he’d never imagined. Determined to live life to the fullest, the friends refused to give into despair or let physical limitations control what was possible for Justin. So when Justin heard about the Camino de Santiago, a 500-mile trek through Spain, he wondered aloud to Patrick whether the two of them could ever do it. Patrick’s immediate response was: “I’ll push you.” I’ll Push You is the real-life story of this incredible journey. A travel adventure full of love, humor, and spiritual truth, it exemplifies what every friendship is meant to be and shows what it means to never find yourself alone. You’ll discover how love and faith can push past all limits—and make us the best versions of ourselves.

What Is Happening to Me?

Author: Jeannie Ortega Law
Publisher: Chosen Books
ISBN: 1493430149
Category : Religion
Languages : en
Pages : 182

Book Description
From the ghetto of Brooklyn to success in Hollywood to a stunning restoration in Jesus, Jeannie Ortega Law fought witchcraft, abuse, demonic attacks, depression, suicidal thoughts, rejection, being treated like a commodity as a pop star, and more. She has learned that you must activate your spiritual sight to defeat the darkness in this world. In What Is Happening to Me?, Jeannie will help you to · discern unseen spiritual activity affecting your life · guard your heart and mind and close the door to evil · overcome lust, anger, and addictions · break soul ties and get out of bad relationships · rest in the love of God and his purpose for your life Let this book move you from being on the defense to taking an offensive stand against the enemy. You can win the battles that seem overwhelming. Open your spiritual eyes and walk in your divine authority, inheritance, and victory!

Sweeter off the Vine

Author: Yossy Arefi
Publisher: Ten Speed Press
ISBN: 1607748584
Category : Cooking
Languages : en
Pages : 258

Book Description
A cozy collection of heirloom-quality recipes for pies, cakes, tarts, ice cream, preserves, and other sweet treats that cherishes the fruit of every season. Celebrate the luscious fruits of every season with this stunning collection of heirloom-quality recipes for pies, cakes, tarts, ice cream, preserves, and other sweet treats. Summer's wild raspberries become Raspberry Pink Peppercorn Sorbet, ruby red rhubarb is roasted to adorn a pavlova, juicy apricots and berries are baked into galettes with saffron sugar, and winter's bright citrus fruits shine in Blood Orange Donuts and Tangerine Cream Pie. Yossy Arefi’s recipes showcase what's fresh and vibrant any time of year by enhancing the enticing sweetness of fruits with bold flavors like rose and orange flower water inspired by her Iranian heritage, bittersweet chocolate and cacao nibs, and whole-grain flours like rye and spelt. Accompanied by gorgeous, evocative photography, Sweeter off the Vine is a must-have for aspiring bakers and home cooks of all abilities.

Kodi

Author: Jared Cullum
Publisher: Top Shelf Productions
ISBN: 1684068754
Category : Juvenile Fiction
Languages : en
Pages : 180

Book Description
The gorgeous story of two friends separated by everything in the world—except love. Readers and animal lovers of every age will want to relive this journey over and over again. Katya and her Meema are spending another normal summer at their cottage in Alaska, when a chance accident leaves Katya face-to-face with the biggest creature she’s ever seen… an enormous kodiak bear, soon to become her closest friend. But when Katya suddenly returns home to Seattle, the two are torn apart, leaving Kodi to do whatever it takes to reunite with his fragile human friend. It’s a wild adventure packed with breathtaking views, new companions, and danger around every turn.

Things I'm Seeing Without You

Author: Peter Bognanni
Publisher: Penguin Books
ISBN: 0735228051
Category : Young Adult Fiction
Languages : en
Pages : 370

Book Description
When tragedy strikes, Tess drops out of school and moves in with her funeral director dad, forcing her to examine life, death, and the boy she thought she knew and loved in a brand new light.

I'll Meet You There

Author: Heather Demetrios
Publisher: Henry Holt and Company (BYR)
ISBN: 1627792929
Category : Young Adult Fiction
Languages : en
Pages : 397

Book Description
If seventeen-year-old Skylar Evans were a typical Creek View girl, her future would involve a double-wide trailer, a baby on her hip, and the graveyard shift at Taco Bell. But after graduation, the only thing standing between straightedge Skylar and art school are three minimum-wage months of summer. Skylar can taste the freedom—that is, until her mother loses her job and everything starts coming apart. Torn between her dreams and the people she loves, Skylar realizes everything she's ever worked for is on the line. Nineteen-year-old Josh Mitchell had a different ticket out of Creek View: the Marines. But after his leg is blown off in Afghanistan, he returns home, a shell of the cocksure boy he used to be. What brings Skylar and Josh together is working at the Paradise—a quirky motel off California's dusty Highway 99. Despite their differences, their shared isolation turns into an unexpected friendship and soon, something deeper.

Tomorrow I'll Be Brave

Author: Jessica Hische
Publisher: Penguin
ISBN: 1524787035
Category : Juvenile Fiction
Languages : en
Pages : 21

Book Description
Journey through the beautifully hand-lettered messages by award-winning illustrator Jessica Hische. This uplifting and positive book - now a New York Times best seller - encourages kids to promise that tomorrow, they will try new things, do their best, and be brave. Tomorrow I'll be all the things I tried to be today: Adventurous, Strong, Smart, Curious, Creative, Confident, & Brave. And if I wasn't one of them, I know that it's OK. Journey through a world filled with positive and beautifully hand-lettered words of widsom, inspiration, and motivation. As this book reminds readers, tomorrow is another day, full of endless opportunities--all you have to do is decide to make the day yours. "Jessica Hische, one of the great designers and typographers, now shows herself equally adept at creating gorgeous and immersive images for young readers. This is a joyous burst of color."--Dave Eggers, author of Her Right Foot

Lessons of Desire

Author: Madeline Hunter
Publisher: Bantam
ISBN: 0440243947
Category : Fiction
Languages : en
Pages : 418

Book Description
Handsome, suave, and carnal as the devil, Lord Elliot Rothwell awaits readers in Lessons of Desire, bestselling author Madeline Hunter’s latest book in the Rothwell series and her most provocative novel to date. A man used to getting what he wants, Elliot is every woman’s most secret fantasy in the living flesh. He first appears beneath her prison window as her savior—a sinfully attractive man whose charm and connections have ensured her release from an unjust arrest. But author and publisher Phaedra Blair quickly learns that the price of her “freedom” is to be virtually bound to her irresistible rescuer. For Elliot Rothman didn’t come solely on a mission of goodwill. He came to extract a promise that Phaedra won’t publish a slanderous manuscript that could destroy his family’s name, and he’s not above bribery, threats, or bedding her to get his way. And with each erotic encounter raising the stakes between them, Elliot discovers he’s ever more reluctant to lose this sensual game…or the one woman who’s every bit his match.