Author: John Alford Publisher: Bloomsbury Publishing ISBN: 1137007249 Category : Political Science Languages : en Pages : 328
Book Description
Winner of the 2014 Academy of Management Public-Nonprofit (PNP) Division Best Book Award Many public services today are delivered by external service providers such as private firms and voluntary organizations. These new ways of working – including contracting, partnering, client co-production, inter-governmental collaboration and volunteering – pose challenges for public management. This major new text assesses the ways in which public sector organizations can improve their services and outcomes by making full use of the alternative ways of getting things done.
Author: Marc Holzer Publisher: Edward Elgar Publishing ISBN: 1789907098 Category : Political Science Languages : en Pages : 191
Book Description
Governments have always required large public organizations, or bureaucracies, to deliver on their promises. Yet most people leading and managing those agencies lack understanding of the full toolkit of values, insights and findings that are necessary. Considering how public administration can learn from a wide range of disciplines ranging from history and the humanities to management and the social sciences, Marc Holzer delineates new ways of transforming organizations and building trust in governments.
Author: F. Leslie Seidle Publisher: IRPP ISBN: 9780886451783 Category : Political Science Languages : en Pages : 220
Book Description
Based on in-depth research and 50 interviews with senior officials. Examines recent innovations: structural change to separate policy and operational functions; total quality management principles; performance targets, service standards and client assessment; partnership and single window/one stop shopping techniques.
Author: Sean Lusk Publisher: Bloomsbury Publishing ISBN: 1137377585 Category : Political Science Languages : en Pages : 262
Book Description
Strategy is vital to effective and efficient public service delivery as well as successful governance and leadership. This new text provides a concise yet systematic overview of the achievements, downfalls and complexities of public strategy in today's globalized and often market-driven world. It describes the place of strategy in civic societies whose citizens are more interconnected and vocal than ever. It shows that successful strategic planning goes well beyond problem-solving to developing adaptable plans that can evolve as requirements and circumstances change. And it explains why muddling through simply won't work. Emphasizing the importance of applying a variety of techniques to the process of strategy-creation, Rethinking Public Strategy reassesses the key factors that can deliver significant improvements in public services and build public value. It looks at why public strategy is distinctive, as well as the principles it has in common with the corporate domain. This text includes numerous case studies from around the globe – from South Africa to Singapore, the USA to Germany, and from China to the Czech Republic – that ground the exposition in real experience. Based on state-of-the-art research by two expert practitioners in the field, it offers an essential guide to the art of strategy in the contemporary public sector, and encourages readers to evaluate critically the various approaches to strategy.
Author: Ian Mulheirn Publisher: ISBN: Category : Human services Languages : en Pages : 66
Book Description
"Public service reform has been on the agenda for years. But in the times of plenty, it has lacked the urgency or coherence that today's fiscal situation demands. This paper argues that a market-based approach to public service delivery is the basis for public service effectiveness and efficiency over the coming decade. The fitful progress towards greater market-based provision has been piecemeal and lacked a coherent framework to help policymakers to think through the benefits and the pitfalls of different approaches. This paper sets out such a framework to help policymakers navigate the baffling array of commissioning approaches in the delivery of public services to achieve more for less in the lean times ahead."--Back cover.
Author: Thom Reilly Publisher: M.E. Sharpe ISBN: 0765630575 Category : Political Science Languages : en Pages : 194
Book Description
Designed as a comprehensive overview of public sector compensation, the book addresses strategies for change, with the author warning that failure of the profession to address this issue will ultimately lead to citizens taking matters into their own hands. The author's issues-oriented approach addresses his core message--that the escalation of public sector compensation is impacting the ability of government to meet its core responsibility and the failure of government to address this has serious consequences. Not just a critique, the book presents context, analysis, and suggestions for reform. Reilly outlines specific plans for reform, including more openness; education and engagement of the public; state-level reforms governing the awarding of increases for public sector compensation plans; eliminating outdated vestitures of public sector compensation such as longevity pay, payments for sick leave accumulated upon termination, and automatic cost-of-living adjustments; and adoption of pay-for-performance programs and one-time bonus awards for meritorious performance, among others. Two unique and valuable features of the book are the author's detailed model of public-versus-private sector compensation, constructed to gauge the cost of lifetime compensation, and his model of the Iron Triangle to illustrate how elected politicians, management and labor representatives engage in nontransparent discussions involving public pay and benefits.
Author: Rajiv Prabhakar Publisher: Bloomsbury Publishing ISBN: 0230211151 Category : Political Science Languages : en Pages : 160
Book Description
In this important new text, Rajiv Prabhakar reviews the evidence for different models of public services arguing that a combination of state, market and civil society provision is essential in the 21st century and drawing out the implications for different contexts, services and forms of provision.
Author: O. C. McSwite Publisher: SAGE ISBN: 9780761902744 Category : Language Arts & Disciplines Languages : en Pages : 326
Book Description
In this "postmodern, end-of-the-century" moment, the question of what role public administration can legitimately play in a democratic society has deepened and taken on increased urgency. At the same time the movement toward global marketization has gained enormous momentum, traditional prejudices and racial and ethnic violence have appeared with a renewed virulence, presenting unprecedented challenges to democratic governments. Legitimacy in Public Administration reveals how the issue of administrative legitimacy is directly implicated, indeed central, to this broader issue. It argues that legitimacy hinges at the generic level on the question of alterityùhow to regard and relate to "different others." This book reviews the history of the legitimacy issue in the literature of American public administration with the purpose of demonstrating that this discourse has been distorted by an underlying and undisclosed commitment to an elitist "Man of Reason" model of the public administratorÆs role. Current attempts to reformulate administration to meet the challenge of new conditions will fail, the author argues, because they have not escaped the grip of this implicit distortion. Legitimacy in Public Administration includes a challenging concluding chapter that uses insights from gender theory and demonstrates the connection between the legitimacy question and the critical problem of alterity. The author also offers a new way to fundamentally reframe the legitimacy question, so as not only to help the field of public administration resolve it, but to show how this resolution can create a new understanding of the problem of racial and ethnic prejudice.
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Author: John Alford
Author: Marc Holzer
Author: F. Leslie Seidle
Author: Sean Lusk
Author: Ian Mulheirn
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Author: 
Author: Thom Reilly
Author: Rajiv Prabhakar
Author: O. C. McSwite