Perfect Phrases ESL Everyday Business

Perfect Phrases ESL Everyday Business PDF Author: Natalie Gast
Publisher: McGraw Hill Professional
ISBN: 0071608397
Category : Business & Economics
Languages : en
Pages : 175

Book Description
Now you'll know what to say atthe right time in any situation ESL specialist Natalie Gast knows from her experiencethat the workplace presents some unique situations. Inthis book she presents scenarios, business slang, andother linguistic issues that typical language texts don’tgo into--for example, how to break the ice with smalltalk or ask for clarification. These hundreds of phrases will help younot only survive but thrive in your chosen field.

Perfect Phrases for ESL Conversation Skills

Perfect Phrases for ESL Conversation Skills PDF Author: Diane Engelhardt
Publisher: McGraw Hill Professional
ISBN: 0071774076
Category : Foreign Language Study
Languages : en
Pages : 257

Book Description
Use just the right phrases and master the art of conversation like a native speaker of English How do you share an experience from your home country? What should you say to start a conversation? How do you offer someone your advice? This handy reference will help you navigate social and business situations, with hundreds of ready-to-use English phrases that will help you converse with friends, collaborate with co-workers, and engage those around you. Inside find examples of Perfect Phrases for . . . Introductions - Let me introduce myself. Invitations - How about going to dinner on Friday? Decisions - What are our options? Disbelief - You're pulling my leg! Gifts - That's very thoughtful of you.

Powerful Phrases for Effective Customer Service

Powerful Phrases for Effective Customer Service PDF Author: Renee Evenson
Publisher: AMACOM Div American Mgmt Assn
ISBN: 081442032X
Category : Business & Economics
Languages : en
Pages : 306

Book Description
Let's face it, dealing with customers isn't easy. They aren't always right--or even pleasant. But experienced business author Renée Evenson ensures you always have the right words to defuse tense interactions. In Powerful Phrases for Effective Customer Service, she covers thirty challenging customer behaviors and twenty common employee-caused negative encounters to teach readers how to assess circumstances, choose one of many appropriate responses, and confidently and consistently deliver customer satisfaction. Helpful sample scenarios and tangible instructions bring the phrases to life, while detailed explanations bolster your confidence so that you'll have the right words as tools at your disposal and the skills to take action and deliver those words effectively. Practical and insightful, Powerful Phrases for Effective Customer Service ensures you'll never again be at a loss for what to say to customers. By incorporating language that communicates welcome, courtesy, rapport, enthusiasm, assurance, regret, empathy, and appreciation, you'll not only be capable of overcoming obstacles--you'll strengthen all facets of your customer service.

McGraw-Hill's Conversational American English

McGraw-Hill's Conversational American English PDF Author: Richard A. Spears
Publisher: McGraw Hill Professional
ISBN: 0071741321
Category : Foreign Language Study
Languages : en
Pages : 222

Book Description
Learnmore than 3,000 English expressions and speak and understand the language easily As a new speaker of English, you may hear some expressions in your daily conversations that you do not understand--yet. McGraw-Hill's Conversational American English will help you learn these expressions, so not only do you know what a person is saying to you, but that you can use the expression yourself! More than 3,000 expressions are organized by theme, so you can find what you are looking for quickly. And each topic is illustrated to further help you understand context. The book features: Common expressions are batched into 350 themes, ranging from general greetings and asking how someone is, to the more specific needs, like showing disbelief, asking someone’s intentions, and expressions for a forgotten word or name A comprehensive thematic glossary provides an additional means for the learner to locate expressions by key words and concepts Topics include: Basic Social Encounters, Greetings, Small Talk, Introductions, Ending a Conversation, Good-Byes, Agreeing, Disagreeing Conversational Encounters, Focusing Attention, Launching the Conversation, Making Friends, Complex Matters, Disputes, Discussion and Resolution, Polite Encounters, Prefaces, Communication Barriers

Perfect Phrases for ESL Everyday Situations

Perfect Phrases for ESL Everyday Situations PDF Author: Natalie Gast
Publisher: McGraw Hill Professional
ISBN: 0071773053
Category : Foreign Language Study
Languages : en
Pages : 193

Book Description
USE JUST THE RIGHT PHRASES AND NAVIGATE DAILY LIFE IN THE UNITED STATES LIKE A NATIVE SPEAKER OF ENGLISH How do you ask for directions? What questions should you ask a potential babysitter? How do you explain your allergies to a healthcare professional? This handy reference is your guide to surviving and thriving in the United States, whether as a visitor or as a long-term resident. Hundreds of ready-to-use English phrases will help you converse with people you meet, speak with business owners and their employees, and become engaged in U.S. society. Inside find examples of Perfect Phrases for . . . . . . the doctor: Are there any side effects with this medication? . . . the library: Do you have audiobooks? . . . the service station: My insurance company wants the estimate in writing. . . . the bank: I'd like to talk to someone about a home equity loan. . . . the dentist: This is where it hurts.

Say it Better in English

Say it Better in English PDF Author: Marianna Pascal
Publisher:
ISBN: 9780972530088
Category : Crossword puzzles
Languages : en
Pages : 0

Book Description

Speak Business English Like an American

Speak Business English Like an American PDF Author: Amy Gillett
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 220

Book Description
CD and book designed to teach idioms and expressions used in the American business world.

Common American Phrases in Everyday Contexts

Common American Phrases in Everyday Contexts PDF Author: Richard A. Spears
Publisher: Kesaint Blanc
ISBN: 9795937111
Category : Self-Help
Languages : id
Pages : 224

Book Description
Anda ingin terdengar natural saat berbicara bahasa Inggris? Dan memahami secara utuh maksud yang ingin disampaikan oleh penutur asli berbahasa Inggris? Anda mungkin lebih mengerti bahasa Inggris bila dituangkan dalam bentuk tulisan. Namun, ketika penutur asli berbahasa Inggris mengajak Anda berbicara, sering kali mereka menggunakan ungkapan-ungkapan yang mungkin terdengar asing bagi kita atau belum pernah kita dengar sama sekali. Melalui kamus ini, Anda diharapkan akan lebih memahami maksud perkataan para penutur asli ketika Anda mendengarkan pembicaraan mengenai suatu topik. Anda juga diharapkan akan menggunakan ungkapan-ungkapan yang terdapat di dalam kamus ini sehingga bahasa Inggris Anda tidak lagi terdengar kaku di telinga para penutur asli berbahasa Inggris. Tunggu apalagi? Mari bergaul ala Amerika!
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