Communicate With Confidence

Author: Dianna Booher
Publisher: McGraw-Hill. Reprinted by Booher Research Institute
ISBN: 1935124552
Category : Business & Economics
Languages : en
Pages : 575

Book Description
Do you need to sell a new idea to your boss? Handle a sticky problem with a colleague? Calm an irate customer? Good news! You'll never be at a loss for words after reading Communicate With Confidence! In this book, you’ll find 1,254 tips to improve your interpersonal and communication skills! You’ll learn how to: · Establish credibility and show concern · Master the art of small talk to connect with colleagues, customers, and friends · Transition from criticizing to coaching your employees and coworkers · Listen so you really hear what others say to you—their meaning, not just their words · Negotiate so that everybody feels like a winner · Give clear instructions · Give and receive usable feedback · Ask appropriate questions and answer questions appropriately to gain cooperation · Present ideas persuasively · Communicate clearly and productively across gender and cultural lin · Say “no” to opportunities and activities while leaving the relationship intact · Read body language accurately so that you don’t miss subtle messages · Speak up in meetings to get credit for your ideas and other contributions · Lead effective meetings so that your group achieves results rather than wastes time · Give advice that people really appreciate and use. · Solicit specific advice that’s usable without listening to people ramble off target. · Settle ongoing conflicts that reduce your overall stress This broad-ranging communication skills book will provide very specific tips, tactics, and examples to improve communication skills for the novice or seasoned communicator. Whether you’re hoping to improve communication skills at work or in your personal relationships, you’ll find techniques that truly work in your day-to-day activities and interactions. Masterful interpersonal communication skills make the huge difference in successful large organizations as well as in entrepreneurial ventures. Author, speaker, and coach Dianna Booher shares the same in-depth insights that she offers to her Fortune 500 clients during keynotes and workshops on communication. As founder and CEO of Booher Research, she’s an internationally recognized leadership communication and executive presence expert. As the author of 49 books, she has published with Penguin Random House/Perigee, HarperCollins, Warner, McGraw-Hill, and Thomas Nelson.

Speak With Confidence!

Author: Dianna Booher
Publisher: McGraw-Hill. Reprinted by Booher Research Institute
ISBN: 1935124560
Category : Business & Economics
Languages : en
Pages :

Book Description
Every presentation you make—whether to 6 or 6,000—is an opportunity to advance your ideas and your career! Speak with Confidence! gives you the tools and techniques you need to make the most of that public speaking opportunity or that business presentation. You will learn how to: --Establish rapport with any audience --Present with passion and persuasion --Organize your ideas for maximum impact --Plan your presentation structure quickly --Add anecdotes to improve retention --Tell great stories to engage listeners and drive home your point memorably --Use vocal variety --Think on your feet to handle tough question-and-answer sessions with credibility --Use visuals to support rather than sabotage your message --Perfect your presentation with the "finishing touches" that keep your audiences engaged from start to finish. Communication guru and internationally recognized speaking coach Dianna Booher delivers hundreds of powerful, battle-tested strategies and presentation tips guaranteed to transform even the most fainthearted professional into a riveting public speaker or business presenter. Dianna has earned the highest distinction in the professional speaking industry, having been inducted into the prestigious Speaker's Hall of Fame. Successful Meetings magazine has also named her to its list of the "Top 21 Speakers for the 21st Century." In Speak with Confidence!, Dianna shares the ideas and expertise that she has taught at more than half of the Fortune 500 companies. The same speaking skills can help you take your career to the next level.

Communicate Like a Leader

Author: Dianna Booher
Publisher: Berrett-Koehler Publishers
ISBN: 1626569029
Category : Business & Economics
Languages : en
Pages : 245

Book Description
Draw Them In, Don't Drive Them Away! People often get promoted to leadership positions without knowing how to communicate an inspiring strategic vision to the people who report to them. So they focus on what they know: tactics, not strategy. As a result, they become stuck in micromanagement mode. Dianna Booher wants to prevent micromanagement before it happens by providing you with the right leadership communication skills. Grounded in extensive research, this book offers practical guidelines to help professionals think, coach, converse, speak, write, meet, and negotiate strategically to deliver results. In thirty-six brief chapters, Booher shows you how to communicate effectively to audiences up and down the organization so you can fulfill your most essential responsibilities as a leader.

Listening Until You Really Hear

Author: Dianna Daniels Booher
Publisher: Booher Consultants
ISBN: 1935124404
Category : Business & Economics
Languages : en
Pages : 25

Book Description
Effective listening can mean the difference between passing or failing a test, making or losing a sale, getting or losing a job, motivating or discouraging a team, mending or destroying a relationship. In this 24-page ebook, you'll find 38 tips to help you Master the listening techniques that increase your impact when it's your turn to speak. Negotiate with power and influence as a result of effective listening. Stay informed, up to date, and out of trouble.

Become a Great Conversationalist

Author: Dianna Booher
Publisher: Booher Research Institute
ISBN:
Category : Self-Help
Languages : en
Pages : 22

Book Description
Have you ever been to a dinner party where someone drones on and on about every subject possible to show off his or her in-depth knowledge? Or have you heard someone using complex jargon to try to build rapport as an insider? How about the person who shows a lack of sensitivity about appropriate topics on significant occasions? Or maybe you’ve been that person! You find yourself struggling for what to say when standing with a group of colleagues. Or you bring up a topic or make a statement, and see blank stares that communicate “Who cares?” Do you ever walk away from an important interaction with a boss or a potential client, feeling as though you came across as flat as pita bread? In this book, executive communications expert Dianna Booher gives you straight talk about how to be the conversationalist that engages rather than enrages family, friends, and coworkers. You’ll learn how to discuss what matters to people personally—and even crucial conversations of critical importance at work. As a result of these conversation skills, you’ll be able to: · Reframe sensitive issues to present your key point or message in a positive and often persuasive way. · Select the best words to deliver bad news or negative feedback without breaking the relationship or destroying morale. · Participate in strategic conversations with your peers, boss, and customers so that they see you in a positive light. · Perfect the fine art of small talk to connect with others and build stronger relationships among friends, coworkers, and customers. More specifically, in this conversation skills and small talk book, you’ll pick up concrete tactics and tips like these: · Share Air Time · Identify Topics of Interest for Varied Groups and Individuals · Ask Provocative Questions to Engage in a Meaningful and Memorable Way · Prepare Talking Points · Learn to Bridge · Frame to Action · Choose Not to Lose with Your Words · Don’t Let Diction and Dialect Detract from Your Credibility · Check Word Usage and Pronunciations · Tackle Taboo Topics with Caution So if your goal is to improve conversation skills, master these techniques before your next industry conference, cocktail party, job interview, or family get-together. Author and speaker Dianna Booher shares the same in-depth insights on business and personal communication that she offers to her Fortune 500 clients during keynotes and workshops. As founder and CEO of Booher Research, she’s an internationally recognized leadership communication and executive presence expert. She’s the author of 49 books, published in 62 foreign-language editions (Penguin Random House/Perigee, HarperCollins, Warner, McGraw-Hill, and Thomas Nelson).

What More Can I Say?

Author: Dianna Booher
Publisher: Penguin
ISBN: 0698141776
Category : Business & Economics
Languages : en
Pages : 177

Book Description
An essential guidebook for honing business communication skills... Communications expert Dianna Booher provides an essential nine-point checklist for success in the art of communication and persuasion—for building solid relationships, and for increasing credibility in the workplace. With lessons from politics, pop culture, business, family life, and current events, the book identifies common reasons that communicators fail to accomplish their goals, along with examples and analyses of messages that succeed and those that fail.

From Contact to Contract

Author: Dianna Booher
Publisher: Kaplan; Reprinted by Booher Research Institute
ISBN: 1935124323
Category : Business & Economics
Languages : en
Pages : 315

Book Description
Are you one of the 16 million Americans working as a sales professional? Are you a small business owner, consultant, doctor, lawyer, or other business professional who must sell your services and promote your credibility to succeed? If so, you need practical, easy-to-apply information on the art of effective selling and sales communication—whether selling to difficult customers or selling to interested, decisive buyers. In From Contact to Contract, you’ll learn to master specific steps that help you: · Structure your sales conversation to keep it moving toward your sales goal · Use strategic persuasion techniques to turn information into real communication · Engage buyers with interactive sales presentations of your products and services · Negotiate to maintain profit margins · Gain commitments from customers and prospects · Communicate with difficult buyers · Manage your pipeline productively · Generate leads · Stay motivated during a competitive upsurge or economic downturn No time to read in your fast-paced sales job? Maybe you have a high quota and a pressing deadline? Then pick up the book and go straight to the help you need with a specific prospect. You’ll find summary headlines of each key sales tip or communication tip. This easy-to-skim format and brief entries are written with you––a fast-paced sales professional or entrepreneur––in mind. Review the comprehensive collection of 432 tips and best practices without getting bogged down in long explanations of sales theory and models. Whether selling to big companies and senior executives or selling to the individual buyer, you can apply these practical sales techniques and advice immediately. In fact, watch how From Contact to Contract becomes the sales primer you use again and again. Author and sales communication expert Dianna Booher shares the same sales and marketing strategies in this book that she offers in person to her Fortune 500 clients. These strategies and selling techniques come directly from her corporate programs on proposal writing, business writing, technical writing, sales presentations, and interpersonal communication. 291 pages. Also available in Kindle and Paperback format!

Persuasive Presentations

Author: Dianna Booher
Publisher: AudioInk
ISBN: 0965853659
Category : Business & Economics
Languages : en
Pages : 30

Book Description
Stand out from the crowd of competitors clamoring for the same business!This 27-page ebook provides 38 tips to help you focus on the finer points of sales presentations and management presentations. You'll learn How to get the get the right people in the room When to stand or sit to best accomplish your purpose When to tell a success story or a failure story to influence a buyer When to use data-and when not How to ask for commitments along the way When to use precise numbers and when to round them off How to identify the best visual support for your message...and many more tips to improve your presentation skills and bring your listeners to a "yes" decision!"

How to Write Sympathy Letters and Notes

Author: Dianna Booher
Publisher: Booher Research Institute
ISBN:
Category : Self-Help
Languages : en
Pages : 50

Book Description
Are you saddened but unsure about how best to express your deep feelings in the face of loss, sorrow. or tragedy? Do you find yourself starting a note over again and again because your words sound too cold, too graphic, insincere? In sympathy situations, friends and family have the greatest need to hear from you. Don’t leave them wondering about your lack of concern. But how to write sympathy notes that adequately convey your heart-felt emotions is no easy task. When you aren’t finding the right words to express comfort, you can make the sympathy note or sympathy letter writing process a little easier in this stressful situation with our professionally written collection of condolence notes. You’ll find these emails or notes of sympathy for both personal and business situations: · Death of a child · Death of a parent · Death of a spouse · Death of other relatives · Miscarriage · Death of pet · Disaster—loss of home · Disaster—loss of business · Business failure · Personal failures · Financial ruin · Loss of job—friend · Loss of job—coworker · Illness--get well soon · Terminal illness—friend · Terminal illness—acquaintance · Wedding—cancelled · Divorce—to parents of those getting divorce · Divorce—to friend or relative getting divorce · Criminal conviction · Crime victim How to Use This Collection of Sympathy Letters and Notes You have two choices: 1. Download the PDF package and select the sample sympathy letter you need. Then copy and paste it into Microsoft Word or any other word processor. Send it out. 2. Read samples to “get the flavor” of what the sympathy letter or note should say. Then “pick and choose” sentences you like to use in composing your own sympathy letter or note. Total Number of Letters and Notes: 40 Total Number of Situations/Topics: 24 If you need a sympathy letter or note to show someone you care and you can’t find exactly the right words, let us help with this professionally written package that offers many choices to help you express your thoughts. Award-winning author of 49 books (published by Simon and Schuster/Pocket Books, Random House/Ballantine, McGraw-Hill, Wiley, Warner, and Thomas Nelson), Dianna Booher provides just the right words with these ready-to-go, sympathy notes that will help you say just the right thing, in just the right way, for every situation.

How to Write Sympathy Letters & Notes

Author: Dianna Booher
Publisher: AudioInk
ISBN: 1935124102
Category : Business & Economics
Languages : en
Pages : 36

Book Description
Are you saddened but unsure about how best to express your deep feelings in the face of sorrow or tragedy? In sympathy situations, friends and family have the greatest need to hear from you. Don't leave them wondering about your lack of concern. Begin your letter or note with a straightforward comment about your feelings-your sadness, your shock, your sorrow, or your concern. Mention something positive you remember about the individual or, if you did not know him or her personally, recall something you've heard others say. Let the reader know that you understand the extent of the loss or the painful situation in the case of a misfortune. But do show sensitivity. Avoid adding gruesome details or increasing the pain. If possible, and if you're sincere, offer to help in some specific way: Be brief. You don't need to go into all the details of the situation-how you heard the news or what so-and-so told you. Your caring concern in "I am so sorry" speaks volumes. Close with a comforting phrase-a final thought that reflects your concern and is appropriate to your relationship with the person. Make your words genuine and personal-as if you were talking face to face. This is not a task that you should delegate to someone else. Use your personal stationery or card. Typically, you should write the note by hand. But if you're writing to a business colleague or client, a typed letter is acceptable-depending on the closeness of the association.If you'd like to make the sympathy letter writing process even easier, we can help even more. If you still can't find the right words to express comfort, try our professionally written package of sympathy letters and notes.You'll find sample sympathy letters for both personal and business situations: Personal Sympathy and Business Sympathy Letters Death of a child Death of a parent Death of a spouse Death of other relatives Miscarriage Death of pet Personal failures Disaster-loss of home Disaster-loss of business Business failure Financial ruin Loss of job-friend Loss of job-coworker Get well soon Terminal illness-friend Terminal illness-acquaintance Wedding-cancelled Divorce-to parents of those getting divorce Divorce-to friend or relative getting divorce Criminal conviction Crime victim"