Author: Matt Digeronimo
Publisher: Outskirts Press
ISBN: 9781478778127
Category : Business & Economics
Languages : en
Pages : 314
Book Description
THE NAVY'S SILENT WARRIORS LIVE AND BREATHE OPERATIONAL EXCELLENCE. How does a group of 130 men with an average age of 25 operate a nuclear power plant in the ocean's harshest environments while conducting complex clandestine operations aboard a 6900-ton warship with nearly flawless results? The answer lies in the community's culture which epitomizes the tireless pursuit of Operational Excellence. Applying the US Nuclear Submarine Culture to Your Organization Operational Excellence is a journey, not a destination. Let Matt and Bob give you a tour of the Navy's Silent Warriors' commitment to this journey that began nearly seven decades ago. DISCOVER: How to create a culture of intellectual integrity and the pursuit of knowledge. How to engage employees through procedural compliance and standards. How to foster an environment that fully leverages the talent of each individual. How to strengthen an organization by thoroughly evaluating mistakes. How to lead an organization to Operational Excellence from any starting point.
Branding a Store
Author: Ko Floor
Publisher: Kogan Page Publishers
ISBN: 9780749448325
Category : Architecture
Languages : en
Pages : 368
Book Description
Branding a Store shows how to build a strong, independent retail brand identity to remain competitive in today's global marketplace. First the book explains the distinction between retail brands and manufacturer brands, and assesses the increasing conflict between the two. The author explains in detail the potential benefits of a strong retail brand for both the retailer and the consumer. It discusses the factors to consider when positioning the brand: assortment; price; convenience; and customer experience. The author considers the three competitive strategies to follow to build a strong, distinct brand identity: increasing sales; cutting costs; and increasing differentiation from the competition. Then he explains the most effective ways to communicate with the consumer. Finally he offers insights into the future development of successful retail brands.
Publisher: Kogan Page Publishers
ISBN: 9780749448325
Category : Architecture
Languages : en
Pages : 368
Book Description
Branding a Store shows how to build a strong, independent retail brand identity to remain competitive in today's global marketplace. First the book explains the distinction between retail brands and manufacturer brands, and assesses the increasing conflict between the two. The author explains in detail the potential benefits of a strong retail brand for both the retailer and the consumer. It discusses the factors to consider when positioning the brand: assortment; price; convenience; and customer experience. The author considers the three competitive strategies to follow to build a strong, distinct brand identity: increasing sales; cutting costs; and increasing differentiation from the competition. Then he explains the most effective ways to communicate with the consumer. Finally he offers insights into the future development of successful retail brands.
Operational Excellence
Author: James William Martin
Publisher: CRC Press
ISBN: 1000330613
Category : Business & Economics
Languages : en
Pages : 469
Book Description
Operational Excellence, Second Edition – Breakthrough Strategies for Improving Customer Experience and Productivity brings together leading-edge tools, methods, and concepts to provide process improvement experts a reference to improve their organization’s quality, productivity, and customer service operations. Its major topics include alignment of strategy to the design of supporting systems to meet customer expectations, manage capacity, and improve performance. It provides a concise and practical reference for operational excellence. Its fourteen chapters lead a reader through the latest tools, methods, and concepts currently used to capture "voice of" customers, partners, and other stakeholders, new strategies for the application of Lean, Six Sigma, as well as product and service design across diverse industries, including manufacturing to financial services. This book operates from three premises: Organizations can increase competitiveness in an era of globalization through the application of "voice-of" applications, Design Thinking, the integration of the Information Technology Ecosystem’s new tools and methods integrated with proven Lean and Six Sigma applications Operational performance correlates to an organization’s financial, operational, and resultant productivity, as well as with shareholder economic value add (EVA) metrics and can be measured and improved using the methods in this book Value-adding activities and disciplines discussed are global and applicable to every organization A PRACTICAL TOOL FOR REAL-WORLD APPLICATION New topics are introduced in the second edition. These include Design Thinking, the "voice-of" Information Technology Ecosystems, Big Data applications, and Robotic Process Automation. Key topics from the first edition remain. These include Design-for-Six-Sigma (DFSS), Lean and Six Sigma methods, productivity analysis, operational assessments, project management, and other supporting topics. Each chapter contains tools and methods that will help readers identify areas for operational improvements. It contains ~300 figures, tables, and checklists to help increase organizational productivity. Practical examples are integrated through the book.
Publisher: CRC Press
ISBN: 1000330613
Category : Business & Economics
Languages : en
Pages : 469
Book Description
Operational Excellence, Second Edition – Breakthrough Strategies for Improving Customer Experience and Productivity brings together leading-edge tools, methods, and concepts to provide process improvement experts a reference to improve their organization’s quality, productivity, and customer service operations. Its major topics include alignment of strategy to the design of supporting systems to meet customer expectations, manage capacity, and improve performance. It provides a concise and practical reference for operational excellence. Its fourteen chapters lead a reader through the latest tools, methods, and concepts currently used to capture "voice of" customers, partners, and other stakeholders, new strategies for the application of Lean, Six Sigma, as well as product and service design across diverse industries, including manufacturing to financial services. This book operates from three premises: Organizations can increase competitiveness in an era of globalization through the application of "voice-of" applications, Design Thinking, the integration of the Information Technology Ecosystem’s new tools and methods integrated with proven Lean and Six Sigma applications Operational performance correlates to an organization’s financial, operational, and resultant productivity, as well as with shareholder economic value add (EVA) metrics and can be measured and improved using the methods in this book Value-adding activities and disciplines discussed are global and applicable to every organization A PRACTICAL TOOL FOR REAL-WORLD APPLICATION New topics are introduced in the second edition. These include Design Thinking, the "voice-of" Information Technology Ecosystems, Big Data applications, and Robotic Process Automation. Key topics from the first edition remain. These include Design-for-Six-Sigma (DFSS), Lean and Six Sigma methods, productivity analysis, operational assessments, project management, and other supporting topics. Each chapter contains tools and methods that will help readers identify areas for operational improvements. It contains ~300 figures, tables, and checklists to help increase organizational productivity. Practical examples are integrated through the book.
Suddenly In Charge 3rd Edition
Author: Roberta Chinsky Matuson
Publisher: Nicholas Brealey
ISBN: 1399816675
Category : Business & Economics
Languages : en
Pages : 384
Book Description
"A lifesaving guide for any new manager!" Marshall Goldsmith As companies reorganize and reengineer, people are finding themselves tossed into management every day with little to no training or preparation. The key to success is managing effectively both up and down the line of the organization. Literally two books in one, Suddenly in Charge provides all of the tools necessary to be successful. Read it in one direction and you'll find all the advice and resources you need to manage down, establish credibility with your team, and lead in a way that builds rapport and garners respect. Flip the book over and you'll find success strategies for managing up, interacting successfully with your bosses and developing strong relationships. This third edition is fully revised and updated for the post-Covid world of work, with new chapters on difficult conversations, how to ask for a raise and actually get it, and weaving in advice and stories to guide readers who are working in a hybrid or remote environments. The new edition of Suddenly in Charge is the playbook for every new leader - both at home and in the office.
Publisher: Nicholas Brealey
ISBN: 1399816675
Category : Business & Economics
Languages : en
Pages : 384
Book Description
"A lifesaving guide for any new manager!" Marshall Goldsmith As companies reorganize and reengineer, people are finding themselves tossed into management every day with little to no training or preparation. The key to success is managing effectively both up and down the line of the organization. Literally two books in one, Suddenly in Charge provides all of the tools necessary to be successful. Read it in one direction and you'll find all the advice and resources you need to manage down, establish credibility with your team, and lead in a way that builds rapport and garners respect. Flip the book over and you'll find success strategies for managing up, interacting successfully with your bosses and developing strong relationships. This third edition is fully revised and updated for the post-Covid world of work, with new chapters on difficult conversations, how to ask for a raise and actually get it, and weaving in advice and stories to guide readers who are working in a hybrid or remote environments. The new edition of Suddenly in Charge is the playbook for every new leader - both at home and in the office.
State of Readiness
Author: Joseph F. Paris Jr.
Publisher: Greenleaf Book Group
ISBN: 1626343128
Category : Business & Economics
Languages : en
Pages : 354
Book Description
Accelerated Strategy Development and Execution The company of today has its supply chains and finances stretched further around the globe than ever before while simultaneously having increasing pressures to drive value across a complicated and fluid set of metrics and deliver innovations, products, and services more quickly and reliably. The competitive advantage belongs to the companies that can quicken their vision-building and strategy-execution efforts—the ones that can identify challenges more swiftly and accelerate their decision making so they are better able to formulate and deploy responses decisively yet with greater agility. To successfully accomplish this, companies will have to prioritize creating a culture of leadership that strengthens communication skills and emphasizes systems thinking by building capacity and capability that cuts across the business smokestacks and permeates the entire organization. In State of Readiness, Joseph F. Paris Jr. shares over thirty years of international business and operations experience and guides C-suite executives and business-operations and -improvement specialists on a path toward operational excellence, the organizational capability and situational awareness that is attained as the enterprise reaches a state of alignment for pursuing its strategies. In doing so, create a corporate culture that is committed to the continuous and deliberate improvement of company performance and the circumstances of those who work there—a precursor to becoming a high-performance organization.
Publisher: Greenleaf Book Group
ISBN: 1626343128
Category : Business & Economics
Languages : en
Pages : 354
Book Description
Accelerated Strategy Development and Execution The company of today has its supply chains and finances stretched further around the globe than ever before while simultaneously having increasing pressures to drive value across a complicated and fluid set of metrics and deliver innovations, products, and services more quickly and reliably. The competitive advantage belongs to the companies that can quicken their vision-building and strategy-execution efforts—the ones that can identify challenges more swiftly and accelerate their decision making so they are better able to formulate and deploy responses decisively yet with greater agility. To successfully accomplish this, companies will have to prioritize creating a culture of leadership that strengthens communication skills and emphasizes systems thinking by building capacity and capability that cuts across the business smokestacks and permeates the entire organization. In State of Readiness, Joseph F. Paris Jr. shares over thirty years of international business and operations experience and guides C-suite executives and business-operations and -improvement specialists on a path toward operational excellence, the organizational capability and situational awareness that is attained as the enterprise reaches a state of alignment for pursuing its strategies. In doing so, create a corporate culture that is committed to the continuous and deliberate improvement of company performance and the circumstances of those who work there—a precursor to becoming a high-performance organization.
Delivering the Right Stuff: How the AirlinesÕ Evolution in Human Factors Delivered Safety and Operational Excellence
Author: Andrew J. Dingee
Publisher: Lulu.com
ISBN: 1483487121
Category : Business & Economics
Languages : en
Pages : 178
Book Description
Examines the airlines investigations into "human factors" of accidents and details how key findings from the investigations, started the change that led to better tools for safety and operational excellence.
Publisher: Lulu.com
ISBN: 1483487121
Category : Business & Economics
Languages : en
Pages : 178
Book Description
Examines the airlines investigations into "human factors" of accidents and details how key findings from the investigations, started the change that led to better tools for safety and operational excellence.
Safety Cultures, Safety Models
Author: Claude Gilbert
Publisher: Springer
ISBN: 3319951297
Category : Technology & Engineering
Languages : en
Pages : 167
Book Description
The objective of this book is to help at-risk organizations to decipher the “safety cloud”, and to position themselves in terms of operational decisions and improvement strategies in safety, considering the path already travelled, their context, objectives and constraints. What link can be established between safety culture and safety models in order to increase safety within companies carrying out dangerous activities? First, while the term “safety culture” is widely shared among the academic and industrial world, it leads to various interpretations and therefore different positioning when it comes to assess, improve or change it. Many safety theories, concepts, and models coexist today, being more or less appealing and/or directly useful to the industry. How, and based on which criteria, to choose from the available options? These are some of the questions addressed in this book, which benefits from the expertise of its worldwide famous authors in several industrial sectors.
Publisher: Springer
ISBN: 3319951297
Category : Technology & Engineering
Languages : en
Pages : 167
Book Description
The objective of this book is to help at-risk organizations to decipher the “safety cloud”, and to position themselves in terms of operational decisions and improvement strategies in safety, considering the path already travelled, their context, objectives and constraints. What link can be established between safety culture and safety models in order to increase safety within companies carrying out dangerous activities? First, while the term “safety culture” is widely shared among the academic and industrial world, it leads to various interpretations and therefore different positioning when it comes to assess, improve or change it. Many safety theories, concepts, and models coexist today, being more or less appealing and/or directly useful to the industry. How, and based on which criteria, to choose from the available options? These are some of the questions addressed in this book, which benefits from the expertise of its worldwide famous authors in several industrial sectors.
Extreme Ownership
Author: Jocko Willink
Publisher: St. Martin's Press
ISBN: 125018472X
Category : Business & Economics
Languages : en
Pages : 351
Book Description
An updated edition of the blockbuster bestselling leadership book that took America and the world by storm, two U.S. Navy SEAL officers who led the most highly decorated special operations unit of the Iraq War demonstrate how to apply powerful leadership principles from the battlefield to business and life. Sent to the most violent battlefield in Iraq, Jocko Willink and Leif Babin’s SEAL task unit faced a seemingly impossible mission: help U.S. forces secure Ramadi, a city deemed “all but lost.” In gripping firsthand accounts of heroism, tragic loss, and hard-won victories in SEAL Team Three’s Task Unit Bruiser, they learned that leadership—at every level—is the most important factor in whether a team succeeds or fails. Willink and Babin returned home from deployment and instituted SEAL leadership training that helped forge the next generation of SEAL leaders. After departing the SEAL Teams, they launched Echelon Front, a company that teaches these same leadership principles to businesses and organizations. From promising startups to Fortune 500 companies, Babin and Willink have helped scores of clients across a broad range of industries build their own high-performance teams and dominate their battlefields. Now, detailing the mind-set and principles that enable SEAL units to accomplish the most difficult missions in combat, Extreme Ownership shows how to apply them to any team, family or organization. Each chapter focuses on a specific topic such as Cover and Move, Decentralized Command, and Leading Up the Chain, explaining what they are, why they are important, and how to implement them in any leadership environment. A compelling narrative with powerful instruction and direct application, Extreme Ownership revolutionizes business management and challenges leaders everywhere to fulfill their ultimate purpose: lead and win.
Publisher: St. Martin's Press
ISBN: 125018472X
Category : Business & Economics
Languages : en
Pages : 351
Book Description
An updated edition of the blockbuster bestselling leadership book that took America and the world by storm, two U.S. Navy SEAL officers who led the most highly decorated special operations unit of the Iraq War demonstrate how to apply powerful leadership principles from the battlefield to business and life. Sent to the most violent battlefield in Iraq, Jocko Willink and Leif Babin’s SEAL task unit faced a seemingly impossible mission: help U.S. forces secure Ramadi, a city deemed “all but lost.” In gripping firsthand accounts of heroism, tragic loss, and hard-won victories in SEAL Team Three’s Task Unit Bruiser, they learned that leadership—at every level—is the most important factor in whether a team succeeds or fails. Willink and Babin returned home from deployment and instituted SEAL leadership training that helped forge the next generation of SEAL leaders. After departing the SEAL Teams, they launched Echelon Front, a company that teaches these same leadership principles to businesses and organizations. From promising startups to Fortune 500 companies, Babin and Willink have helped scores of clients across a broad range of industries build their own high-performance teams and dominate their battlefields. Now, detailing the mind-set and principles that enable SEAL units to accomplish the most difficult missions in combat, Extreme Ownership shows how to apply them to any team, family or organization. Each chapter focuses on a specific topic such as Cover and Move, Decentralized Command, and Leading Up the Chain, explaining what they are, why they are important, and how to implement them in any leadership environment. A compelling narrative with powerful instruction and direct application, Extreme Ownership revolutionizes business management and challenges leaders everywhere to fulfill their ultimate purpose: lead and win.
Against the Tide
Author: David R Oliver
Publisher: Naval Institute Press
ISBN: 1612517838
Category : History
Languages : en
Pages : 193
Book Description
Against the Tide is a leadership book that illustrates how Adm. Hyman Rickover made a unique impact on American and Navy culture. Dave Oliver is the first former nuclear submarine commander who sailed for the venerable admiral to write about Rickover’s management techniques. Oliver draws upon a wealth of untold stories to show how one man changed American and Navy culture while altering the course of history. The driving force behind America’s nuclear submarine navy, Rickover revolutionized naval warfare while concurrently proving to be a wellspring of innovation that drove American technology in the latter half of the twentieth-century. As a testament to his success, Rickover’s single-minded focus on safety protected both American citizens and sailors from nuclear contamination, a record that is in stark contrast to the dozens of nuclear reactor accidents suffered by the Russians. While Rickover has been the subject of a number of biographies, little has been written about his unique management practices that changed the culture of a two-hundred-year-old institution and affected the outcome of the Cold War. Rickover’s achievements have been obscured because they were largely conducted in secret and because he possessed a demanding and abrasive personality that alienated many potential supporters. Nevertheless he was an extraordinary manager with significant lessons for all those in decision-making positions. The author had the good fortune to know and to serve under Rickover during much of his thirty-year career in the Navy and is singularly qualified to demonstrate the management and leadership principles behind Rickover’s success.
Publisher: Naval Institute Press
ISBN: 1612517838
Category : History
Languages : en
Pages : 193
Book Description
Against the Tide is a leadership book that illustrates how Adm. Hyman Rickover made a unique impact on American and Navy culture. Dave Oliver is the first former nuclear submarine commander who sailed for the venerable admiral to write about Rickover’s management techniques. Oliver draws upon a wealth of untold stories to show how one man changed American and Navy culture while altering the course of history. The driving force behind America’s nuclear submarine navy, Rickover revolutionized naval warfare while concurrently proving to be a wellspring of innovation that drove American technology in the latter half of the twentieth-century. As a testament to his success, Rickover’s single-minded focus on safety protected both American citizens and sailors from nuclear contamination, a record that is in stark contrast to the dozens of nuclear reactor accidents suffered by the Russians. While Rickover has been the subject of a number of biographies, little has been written about his unique management practices that changed the culture of a two-hundred-year-old institution and affected the outcome of the Cold War. Rickover’s achievements have been obscured because they were largely conducted in secret and because he possessed a demanding and abrasive personality that alienated many potential supporters. Nevertheless he was an extraordinary manager with significant lessons for all those in decision-making positions. The author had the good fortune to know and to serve under Rickover during much of his thirty-year career in the Navy and is singularly qualified to demonstrate the management and leadership principles behind Rickover’s success.
The Habit of Excellence
Author: Lt Col Langley Sharp
Publisher: Penguin UK
ISBN: 0241992192
Category : Business & Economics
Languages : en
Pages : 234
Book Description
The official British Army book on what makes its leadership so successful, and how to become a better leader yourself - whatever your field. ___________________ 'If you want to become a better leader, read this book' Eddie Jones 'An extraordinary read for any leader. Truly brilliant' General Stanley McChrystal, author of Team of Teams 'Excellent. Offers proven tools and strategies' Matthew Syed ___________________ The Habit of Excellence is a unique insight into British Army leadership, explaining what makes it unique, what makes it so effective and what civilians can take from it to become better leaders themselves. Drawing on the latest research in military history, business, sociology, psychology and behavioural science, and with compelling illustration from British Army operations across the centuries, Lt Col Langley Sharp MBE goes beyond the latest leadership fads to distil into one peerlessly authoritative work the essence of leading and leadership from one of the world's most revered institutions. ___________________ 'Excellent. It's hard to see how any leader, whatever their field, wouldn't benefit from reading and rereading it' New Statesman 'Offers lessons for all managers' Financial Times 'Valuable in any walk of life' General Sir Mike Jackson, former Chief of the General Staff 'Very readable. I could not recommend this exceptional book more' General The Lord David Richards, former Chief of the Defence Staff 'Comprehensive and clearly written' Karin von Hippel, Director-General of RUSI 'Terrific. Full of insights and lessons' General David Petraeus, former Director of the CIA
Publisher: Penguin UK
ISBN: 0241992192
Category : Business & Economics
Languages : en
Pages : 234
Book Description
The official British Army book on what makes its leadership so successful, and how to become a better leader yourself - whatever your field. ___________________ 'If you want to become a better leader, read this book' Eddie Jones 'An extraordinary read for any leader. Truly brilliant' General Stanley McChrystal, author of Team of Teams 'Excellent. Offers proven tools and strategies' Matthew Syed ___________________ The Habit of Excellence is a unique insight into British Army leadership, explaining what makes it unique, what makes it so effective and what civilians can take from it to become better leaders themselves. Drawing on the latest research in military history, business, sociology, psychology and behavioural science, and with compelling illustration from British Army operations across the centuries, Lt Col Langley Sharp MBE goes beyond the latest leadership fads to distil into one peerlessly authoritative work the essence of leading and leadership from one of the world's most revered institutions. ___________________ 'Excellent. It's hard to see how any leader, whatever their field, wouldn't benefit from reading and rereading it' New Statesman 'Offers lessons for all managers' Financial Times 'Valuable in any walk of life' General Sir Mike Jackson, former Chief of the General Staff 'Very readable. I could not recommend this exceptional book more' General The Lord David Richards, former Chief of the Defence Staff 'Comprehensive and clearly written' Karin von Hippel, Director-General of RUSI 'Terrific. Full of insights and lessons' General David Petraeus, former Director of the CIA