The Big Book of People Skills Games: Quick, Effective Activities for Making Great Impressions, Boosting Problem-Solving Skills and Improving Customer Service : Quick, Effective Activities for Making Great Impressions, Problem-Solving and Improved Customer Serv

The Big Book of People Skills Games: Quick, Effective Activities for Making Great Impressions, Boosting Problem-Solving Skills and Improving Customer Service : Quick, Effective Activities for Making Great Impressions, Problem-Solving and Improved Customer Serv PDF Author: Edward Scannell
Publisher: Mcgraw-hill
ISBN: 9780071745093
Category : Business & Economics
Languages : en
Pages : 0

Book Description
More than 700,000 books sold in the Big Book series! Always say and do the right thing at the right time! Developing the necessary skills critical to teamwork and company success—taught in a fun group format Meeting new people, developing listening skills, learning proper business etiquette, or dealing with difficult customers or coworkers are all challenges every company faces. The Big Book of People Skills Games offers a host of interactive yet engaging games you can use to tackle all of these communication-challenged areas within your group. RESULTS: effective communication, greater team confidence, and improved customer service. These short but fun games can be adapted to any setting, cost virtually nothing, and show you how to boost both employee and customer interaction, reduce absenteeism, and foster a more positive and productive environment--all necessary ingredients for company growth and success. The Big Book of People Skills Games helps you: Improve internal and external communication Promote group thinking on potential problems facing the company Build stronger relationships with coworkers and clients Teach your team about proper work procedures This is the complete reference for enhancing interpersonal skills—both personally and professionally—from the trusted Big Book series.

The Big Book of People Skills Games: Quick, Effective Activities for Making Great Impressions, Boosting Problem-Solving Skills and Improving

The Big Book of People Skills Games: Quick, Effective Activities for Making Great Impressions, Boosting Problem-Solving Skills and Improving PDF Author: Edward E. Scannell
Publisher: McGraw Hill Professional
ISBN: 007175945X
Category : Business & Economics
Languages : en
Pages : 273

Book Description
More than 700,000 books sold in the Big Book series! Always say and do the right thing at the right time! Developing the necessary skills critical to teamwork and company success—taught in a fun group format Meeting new people, developing listening skills, learning proper business etiquette, or dealing with difficult customers or coworkers are all challenges every company faces. The Big Book of People Skills Games offers a host of interactive yet engaging games you can use to tackle all of these communication-challenged areas within your group. RESULTS: effective communication, greater team confidence, and improved customer service. These short but fun games can be adapted to any setting, cost virtually nothing, and show you how to boost both employee and customer interaction, reduce absenteeism, and foster a more positive and productive environment--all necessary ingredients for company growth and success. The Big Book of People Skills Games helps you: Improve internal and external communication Promote group thinking on potential problems facing the company Build stronger relationships with coworkers and clients Teach your team about proper work procedures This is the complete reference for enhancing interpersonal skills—both personally and professionally—from the trusted Big Book series.

Big Book of Virtual Teambuilding Games: Quick, Effective Activities to Build Communication, Trust and Collaboration from Anywhere!

Big Book of Virtual Teambuilding Games: Quick, Effective Activities to Build Communication, Trust and Collaboration from Anywhere! PDF Author: Mary Scannell
Publisher: McGraw Hill Professional
ISBN: 0071775129
Category : Business & Economics
Languages : en
Pages : 254

Book Description
Get remote team members to interact as if they’re in the same room! Whether you’re videoconferencing with team members across the world or e-mailing a colleague sitting ten feet away, the truth is evident: technology has permanently altered the way we communicate. The virtual workplace can facilitate quicker decision making and reduced overhead. But the lack of face-to-face interaction can also impede trust, innovation, and creativity among team members. The Big Book of Virtual Team-Building Games is packed with games and activities for developing productive virtual teams across all digital platforms, including e-mail, mobile devices, web-based conferencing tools, and social media sites such as Facebook, Twitter, and Skype. The Big Book of Virtual Team-Building Games helps you: Build a greater sense of community and reduce conflict Increase levels of engagement Get the most out of more-introverted team members Boost team members’ productivity Make sure that the only thing separating your people is distance. The Big Book of Virtual Team-Building Games is just the tool you need to develop trusting relationships, foster clear communication, and use technology to enhance the team’s connections.

Careers in Hospitality

Careers in Hospitality PDF Author: Erin Staley
Publisher: The Rosen Publishing Group, Inc
ISBN: 1477778837
Category : Juvenile Nonfiction
Languages : en
Pages : 82

Book Description
Even in challenging economic times, the hospitality industry is one career field that has consistently proven itself to hold out against difficult financial circumstances. Hundreds of thousands of new job posts are added each year to the already over twelve million people working in the events, food, lodging, and tourism industries. In these pages, exciting work opportunities in these four subcategories of the hospitality field are served up with a smile, giving readers practical steps to finding and excelling in their dream job as a chef, an event coordinator, a museum guide, or in one of the many other exciting jobs explored here.

Big Book of Low-Cost Training Games: Quick, Effective Activities that Explore Communication, Goal Setting, Character Development, Teambuilding, and

Big Book of Low-Cost Training Games: Quick, Effective Activities that Explore Communication, Goal Setting, Character Development, Teambuilding, and PDF Author: Mary Scannell
Publisher: McGraw Hill Professional
ISBN: 0071781072
Category : Business & Economics
Languages : en
Pages : 257

Book Description
Make training a game that everyone can win! Featuring activities and exercises designed for groups of any size, The Big Book of Low-Cost Training Games proves that training can still deliver outstanding results, even when you’re watching the bottom line. Whether you’re a trainer or facilitator, a group leader or manager, you’ll find the games in this book are excellent tools for building trust, exploring character, fostering collaboration, and demonstrating more effective communication techniques. Better still, with minimal props like index cards and markers, these activities are not just cost-effective but are also simple to set up and can be done virtually anywhere. From painless icebreakers to group challenges to meaningful community-building projects, The Big Book of Low-Cost Training Games is your winning game plan for maximizing group engagement and getting the most ROI from your training budget.

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration PDF Author: Mary Scannell
Publisher: McGraw Hill Professional
ISBN: 0071743669
Category : Business & Economics
Languages : en
Pages : 240

Book Description
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

The Big Book of Low-Cost Training Games

The Big Book of Low-Cost Training Games PDF Author: Jim Cain
Publisher:
ISBN:
Category : Change (Psychology)
Languages : en
Pages : 256

Book Description
From painless icebreakers to group challenges and meaningful community-building projects; this book is your winning game plan for maximizing group engagement and getting the most ROI from your training budget. --

Be on Your Best Business Behavior

Be on Your Best Business Behavior PDF Author: Colleen Rickenbacher
Publisher: Brown Books
ISBN: 9780971326569
Category : Business & Economics
Languages : en
Pages : 148

Book Description
In our fast-paced business world, minding our manners matter even more than in the past. Colleen Rickenbacher helps you navigate the tricky and not-always clear rules for a professional in this easy-to-read book of etiquette on every facet of business: travel, dress, communication, tipping, entertaining, dining, networking, and organizing.

The Big Book of Brain-Building Games: Fun Activities to Stimulate the Brain for Better Learning, Communication and Teamwork

The Big Book of Brain-Building Games: Fun Activities to Stimulate the Brain for Better Learning, Communication and Teamwork PDF Author: Edward E. Scannell
Publisher: McGraw Hill Professional
ISBN: 0071636900
Category : Business & Economics
Languages : en
Pages : 241

Book Description
Games for better brains! Use the secrets of brain science to improve communication, interpersonal relations, and productivity in any team or group Jump-start any training session, workshop, or retreat with dozens of interactive games that build brain function in fun and engaging ways. The Big Book of Brain-Building Games offers all kinds of stimulating games to help your team improve information retention, camaraderie, and productivity--and requires few or no props. You'll learn what triggers to pull to help your group think and work better with these play-anywhere, crowd-pleasing interactive games. Can your brain handle the fun? Speakers and facilitators know that if you don't engage participants every five to seven minutes, you'll lose them! The Big Book of Brain-Building Games adds the spark you need for a successful meeting and keeps your team alert and connected, whatever the task. With just a handful of materials required, these brain-boosting games will help participants: develop leadership skills and build self-confidence enhance problem-solving strategies and boost creativity learn cooperation and effective teamwork dramatically improve communications skills--from public speaking to active listening Plus the icebreakers are guaranteed to grab--and hold--any group's attention! You'll find it all in this latest collection from the trusted Big Books series.
Proudly powered by WordPress | Theme: Rits Blog by Crimson Themes.