The Management of Hate

Author: Nitzan Shoshan
Publisher: Princeton University Press
ISBN: 0691171963
Category : Social Science
Languages : en
Pages : 320

Book Description
Since German reunification in 1990, there has been widespread concern about marginalized young people who, faced with bleak prospects for their future, have embraced increasingly violent forms of racist nationalism that glorify the country's Nazi past. The Management of Hate, Nitzan Shoshan’s riveting account of the year and a half he spent with these young right-wing extremists in East Berlin, reveals how they contest contemporary notions of national identity and defy the clichés that others use to represent them. Shoshan situates them within what he calls the governance of affect, a broad body of discourses and practices aimed at orchestrating their attitudes toward cultural difference—from legal codes and penal norms to rehabilitative techniques and pedagogical strategies. Governance has conventionally been viewed as rational administration, while emotions have ordinarily been conceived of as individual states. Shoshan, however, convincingly questions both assumptions. Instead, he offers a fresh view of governance as pregnant with affect and of hate as publicly mediated and politically administered. Shoshan argues that the state’s policies push these youths into a right-extremist corner instead of integrating them in ways that could curb their nationalist racism. His point is certain to resonate across European and non-European contexts where, amid robust xenophobic nationalisms, hate becomes precisely the object of public dispute. Powerful and compelling, The Management of Hate provides a rare and disturbing look inside Germany’s right-wing extremist world, and shines critical light on a German nationhood haunted by its own historical contradictions.

The Management of Hate

Author: Nitzan Shoshan
Publisher: Princeton University Press
ISBN: 1400883652
Category : Social Science
Languages : en
Pages : 321

Managing for People Who Hate Managing

Author: Devora Zack
Publisher: Berrett-Koehler Publishers
ISBN: 1609945751
Category : Business & Economics
Languages : en
Pages : 178

Book Description
Professional success, more often than not, means becoming a manager. Yet nobody prepared you for having to deal with messy tidbits like emotions, conflicts, and personalities—all while achieving ever-greater goals and meeting ever-looming deadlines. Not exactly what you had in mind, is it? Don't panic. Devora Zack has the tools to help you succeed and even thrive as a manager. Drawing on the Myers-Briggs Type Indicator, Zack introduces two primary management styles—thinkers and feelers—and guides you in developing a management style that fits who you really are. She takes you through a host of potentially difficult situations, showing how this new way of understanding yourself and others makes managing less of a stumble in the dark and more of a walk in the park. Her enlightening examples, helpful exercises, and lifesaving tips make this book the new go-to guide for all those managers looking to love their jobs again.

30 Reasons Employees Hate Their Managers

Author: Bruce Leslie Katcher
Publisher: AMACOM/American Management Association
ISBN: 9780814400722
Category : Business & Economics
Languages : en
Pages : 240

Book Description
Each chapter in this book follows a clear format: a key statistic from the surveys; a story about the problem; an analysis of the problem; the underlying psychology; and, recommended solutions.

Nincompoopery

Author: John R. Brandt
Publisher: HarperCollins Leadership
ISBN: 1400213681
Category : Business & Economics
Languages : en
Pages : 212

Book Description
CEO and award-winning business writer John R. Brandt offers concrete examples of how any organization can innovate in ways that delight customers and attract top-level talent. Nincompoopery--terrible customer service, idiotic business processes, and soul-crushing management practices--surrounds all of us. We lose time, patience, and profits as stuck-in-the-past organizations actively prevent us (and our customers) from getting the value we (and they) deserve. In Nincompoopery, Brandt leverages research across thousands of companies to show leaders how to find and kill the corporate stupidity that drives customers crazy. It usually starts by asking simple questions, such as: Why should our customers have to rekey their data multiple times to make a single purchase? Why are there four levels of approval just to order basic supplies? Why can’t we get qualified candidates for open positions, or provide new employees with decent training? In short: How did we become such nincompoops? And when will we stop? Brandt has worked with hundreds of companies to help them outwit competitors, and in this book, he shares his unique blueprint for success. Nincompoopery offers leaders the answers they need--and the profits they crave--with a scoop of humor on the side.

I Hate People!

Author: Jonathan Littman
Publisher: Little, Brown
ISBN: 0316053384
Category : Business & Economics
Languages : en
Pages : 161

Book Description
Face it, whether your company has 10 employees or 10,000, you must grapple with people you can't stand in the office. Luckily Jonathan Littman and Marc Hershon have written I Hate People!, a smart, counter-intuitive, and irreverent turn on the classic workplace self-help book that will show you how to identify the Ten Least Wanted -- the people you hate -- while revealing the strategies to neutralize them. Learn to fly right by the "Stop Sign" (nay-sayer) and rise above the pronouncements of the "Know-it-None." I Hate People! will teach you how to carve out more time for yourself by becoming a "Soloist" -- one of those bold individuals daring to work alone or collaborate with a handful of other talented people....while artfully deflecting the rest.

Why I Hate Flying

Author: Henry Mintzberg
Publisher: Texere Publishing
ISBN: 9781587990632
Category : Aeronautics, Commercial
Languages : en
Pages : 0

Book Description
Provides an irreverent look at waiting at check-in, security gate, crowded seating, and airline food.

Countering Hate: Leadership Cases of Non-Violent Action

Author: Hoover
Publisher: Kendall/Hunt Publishing Company
ISBN: 9781792494901
Category : Hate crimes
Languages : en
Pages : 0

Book Description
Countering Hate explores how ordinary people have accomplished extraordinary things to counter hate groups in communities across the United States. The book is relevant to college and university students and community members alike, providing examples from across the United States for people to draw from as fertile grounds for inspiring civic engagement and citizenship for healthy democracies in today's turbulent times. Those interested in leadership, applied ethics, political science, sociology, psychology, communications and many other disciplinary fields will find benefit from the study of these cases. The ten case studies presented in the text start with the rise of the hate group, the Aryan Nations, in Hayden, ID and include community responses to hate in Washington, Oregon, Montana, Wyoming, North Dakota, Tennessee, Pennsylvania, and North Carolina. Each case recognizes that communities have a range of response strategies and delivers multiple examples of non-violent outcomes, persistence, and resiliency on the part of those who stand for the rights of justice, freedom and equality. In many ways, the book tells the story of local heroes and inspiring lessons from ordinary people who unified their towns and provided leadership that can inform actions of today and the future. The closing chapter offers resources for communities to consider as they identify responses that are unique and contextualized for their specific needs. There is no one size fits all strategy, but rather a commitment to sharing options so that every town and city can build a culture of inclusion and act with solidarity. A 2012 report titled "A Crucible Moment: College Learning and Democracy's Future," prepared by the National Task Force on Civic Learning and Democratic Engagement makes the case for colleges and universities to become more intentional about teaching civic engagement and preparing students to be active participants in democracy. This learning paradigm encourages connecting teaching and learning with outside the classroom, real-life experiences. Classrooms and communities choosing to read this text are leveraging the cases with a diverse range of learning outcomes. The timing of the release coincides with the 20th anniversary of the fall of the Aryan Nations compound as well as the 40th anniversary of the creation of the Kootenai County Task Force on Human Relations. The electronic classroom version includes quizzes and discussion questions, while the hard copy version includes the case studies with discussion points for community reads.

8 Things We Hate about I.T.

Author: Susan Cramm
Publisher: Harvard Business Press
ISBN: 1422131661
Category : Business enterprises
Languages : en
Pages : 203

Book Description
Why can't operational managers ever get what they really want from IT? Why is the relationship so fraught with frustration from all parties? IT managers and business leaders simply don't understand each other, the way they think, the pressures they face, and the goals they are trying to achieve. Enter Susan Cramm, the prospective Deborah Tannen of the Business-IT relationship. - Personality-wise, if men are from Mars and women are from Venus, then the IT people are from Microsoft and their business partners are from Apple - In spite of great effort to become more business-smart, line and IT managers have very different backgrounds and experiences which make it difficult to communicate what they do and why and how they do it - Different pressures and incentives further increase the difficulty of forming positive IT-business relationships. While line managers need to "get 'er done now" to support the needs of their function or units (or pay the price in terms of near term business results and bonuses), IT managers need to "get 'er done right" to support the longer term needs of the enterprise (or pay the price in terms of fragmented, fragile systems.) The key to reconciling these and other differences is to figure out how to manage the paradox. If you want to get what you want from IT, you need to shift your perspective and look through the eyes of your IT partners. Doing so will allow you to develop a single version of "truth" and give you the insight necessary to change the relationship for the better. Similarly, this book will help dispel the notion that managers can "hand off" their IT responsibility to the IT organization and will provide the tools to incorporate the management of IT into their daily leadership agenda and repertoire. Business leaders should assume accountability for IT, much as they have assumed accountability for the management of the financial and human resource asset, and build the necessary capabilities into their organization. The core ideas in this book also promise to have applicability to managing other relationships between business units and specialized service providers. Think supply-chain management, or better yet, graphic design.

The Communication of Hate

Author: Michael Waltman
Publisher: Peter Lang
ISBN: 9781433104473
Category : Language Arts & Disciplines
Languages : en
Pages : 216

Book Description
The book was awarded the 2011 NCA Franklyn S. Haiman Award for Distinguished Scholarship in Freedom of Expression. This book sets out to explore how hate comes alive in language and actions by examining the nature and persuasive functions of hate in American society. Hate speech may be used for many purposes and have different intended consequences. It may be directed to intimidate an out-group, or to influence the behavior of in-group members. But how does this language function? What does it accomplish? The answers to these questions are addressed by an examination of the communicative messages produced by those with hateful minds. Beginning with an examination of the organized hate movement, the book provides a critique of racist discourse used to recruit and socialize new members, construct enemies, promote valued identities, and encourage ethnoviolence. The book also examines the strategic manipulation of hatred in our everyday lives by politicians, political operatives, and media personalities. Providing a comprehensive overview of hate speech, the book ends by describing the desirable features of an anti-hate discourse that promotes respect for social differences.