Late Checkout

Author: Alex Walters
Publisher: Createspace Independent Publishing Platform
ISBN: 9781533029270
Category :
Languages : en
Pages : 252

Book Description
DCI Kenny Murrain sees, hears and feels things that others do not. It's a gift but also a curse. When he wakes to the phantom sound of screaming he knows a murder has been committed but not where or why. Then a woman's body is found in a Stockport hotel room. It's a murder that seems both frenzied and carefully planned, the scene expertly cleansed of any evidence. Over the following days, more bodies are discovered, first in an upmarket spa on the Pennine moors, then in a run-down budget hotel on the outskirts of Manchester. The same frenzied attacks, the same meticulous planning. The same killer. The victims all have links to one man, a police colleague with a dark past. But Murrain discovers a more unexpected connection-with Marie Donovan, a former undercover officer now part of Murrain's own team. As the killer closes in on a fourth victim, Murrain knows that time is running out. But the outcome will be more unexpected and more terrifying than even he can imagine... Praise for Alex Walters '...An original page turner with a deftly executed mystery that kept me guessing' - Leigh Russell 'A talent to be reckoned with ... A strong story line, muscular prose and a real sense of pace...a police procedural for a new age' - Daily Mail '...Right up there with the best police procedural thrillers of the last few years. Expect to hear much more of Walters in the future.' - Mark Timlin 'Walters [shows]...nail-biting skill....It's a complex book, but compulsive reading...' - The Independent 'An intriguing police procedural, with a formidable sleuth...' -The Sunday Telegraph '...A suspenseful mystery full of misdirection and terror.' - Publishers Weekly 'A blend of pulse-pounding police procedural and horror-nuanced suspense...' - Chicago Tribune

Power Etiquette

Author: Dana May Casperson
Publisher: Amacom Books
ISBN: 9780814479988
Category : Business & Economics
Languages : en
Pages : 220

Book Description
"Can table manners make or break a megamerger? Can a faxing faux-pas derail a promising business relationship? Can an improper introduction cost you a client? Can manners (or lack of them) really kill a career? Absolutely. In an era when companies are competing on the basis of service, manners are much more than a social nicety -- they're a crucial business skill. In fact, good manners are good business. This no-nonsense ""manners reference"" refreshes readers on everyday etiquette and makes sure they're on their best behavior. It provides quick guidance on such pertinent and timely topics as: * telephone, e-mail, and Internet etiquette * table manners *grooming and business dress * written communications * gift giving * resumes and interviews * making introductions * public speaking * networking, and more."

Getting More

Author: Stuart Diamond
Publisher: Crown Currency
ISBN: 0307716902
Category : Business & Economics
Languages : en
Pages : 418

Book Description
NEW YORK TIMES BESTSELLER • Learn the negotiation model used by Google to train employees worldwide, U.S. Special Ops to promote stability globally (“this stuff saves lives”), and families to forge better relationships. A 20% discount on an item already on sale. A four-year-old willingly brushes his/her teeth and goes to bed. A vacationing couple gets on a flight that has left the gate. $5 million more for a small business; a billion dollars at a big one. Based on thirty years of research among forty thousand people in sixty countries, Wharton Business School Professor and Pulitzer Prize winner Stuart Diamond shows in this unique and revolutionary book how emotional intelligence, perceptions, cultural diversity and collaboration produce four times as much value as old-school, conflictive, power, leverage and logic. As negotiations underlie every human encounter, this immediately-usable advice works in virtually any situation: kids, jobs, travel, shopping, business, politics, relationships, cultures, partners, competitors. The tools are invisible until you first see them. Then they’re always there to solve your problems and meet your goals.

Front Office Handbook

Author: Dr. Vivek Pathak
Publisher: OrangeBooks Publication
ISBN:
Category : Business & Economics
Languages : en
Pages : 168

Book Description
The Front Office Manual for Hotel and Hospitality undergraduate students. These books aim to provide comprehensive knowledge and practical skills required for managing front office operations in the hotel and hospitality industries. The content will cover essential topics such as customer service, reservations, check-in and check-out procedures, communication skills, and the use of technology in front office management. These books are designed to be an invaluable resource for students pursuing a career in hotel and hospitality management.

Getting What Matters

Author: Anis Bennani
Publisher: Anis Bennani
ISBN: 1738459519
Category : Business & Economics
Languages : en
Pages : 106

Book Description
“Negotiation isn't a business skill, it's a life skill. Getting What Matters is a small book with a big impact.” -- Michael Bungay Stanier, Bestselling Author of The Coaching Habit “Anis has a masterful way of illustrating complex psychological phenomena in the most easy-going, anecdotal fashion. This book is highly entertaining and educational at the same time.” -- Dr Klaus Lassert, Chief Psychologist, Global Consultant for Negotiation & Tactical Psychology Unsure how to negotiate everything in life to meet your goals? Discover the actions within yourself that will unlock confidence and reclaim control. Do you have trouble bargaining with your kids at home? Are you preparing to mediate favorable outcomes at work? Caught up in situations that have you floundering? Head of infrastructure acquisition at a big tech company, Anis Bennani has over a decade of experience in deal-making sitting at both sides of the table, buying and selling. Now he’s here to share how people around the globe can clearly identify personal and professional objectives and be more effective at influencing to get their needs met. Getting What Matters is an entertaining, informative book that sparks self-awareness and offers advice on achieving any objective. Highlighting twenty-four negotiation stories revealing typical scenarios, Bennani debriefs common and avoidable mistakes, suggests positive action steps, and outlines real-world ways to get what you are really after. And when you practice these priceless skills in everyday encounters, you’ll soon find yourself celebrating breakthroughs in personal achievements. In Getting What Matters, you’ll discover: - How to uncover what is truly important to you, so that you can perfect the art of asking for, and receiving what you really want - Ways to build connections with the other side, gain perspective, and get more skilled at influencing end results in your favor - Communicate more effectively with your children and develop them into great listeners while giving them more confidence and empathy - Strategies for slowing down time to help you be less reactive and instead use calm reasoning - Role-playing, looking at things from different angles, staying in the present moment, and much, much more! Getting What Matters is a must-have guidebook for negotiating through all interactions in your life successfully. If you like passionate experts, relatable information, and engaging discussions, then you’ll love this actionable resource. Buy Getting What Matters to better negotiate your needs today!

Business Travel and Tourism

Author: John Swarbrooke
Publisher: Routledge
ISBN: 1136423079
Category : Business & Economics
Languages : en
Pages : 361

Book Description
'Business Travel and Tourism' provides a comprehensive, international overview of business tourism from both a theoretical and practical perspective. With the use of case studies from around the world, 'Business Travel and Tourism' explores a broad range of issues, including: * The global business tourism market * The design of business tourism facilities * The role of the destination in business travel and tourism * The social, economic, and environmental impacts of business tourism * The ethical dimension of business tourism * The marketing of business tourism products * The impact of new technologies on the business tourism market * How to organise successful conferences, exhibitions, and incentive travel packages Case studies include Disneyland Paris, Hong Kong, Amsterdam RAI International Exhibition and Congress Centre, Hilton, Page and Moy Marketing, Lufthansa, Air France, and Legoland UK. 'Business Travel and Tourism' is the first text to offer a comprehensive overview of the growing but neglected area of business tourism. With the use of a wide range of up-to-date case studies and major practical exercises to help students to broaden and deepen their understanding of this area of tourism, it is an invaluable text for all students on travel and tourism courses at degree and BTEC/HND level, or those taking tourism options in leisure, business studies, hospitality management or geography.

The Unofficial Guide to Universal Orlando 2024

Author: Seth Kubersky
Publisher: The Unofficial Guides
ISBN: 1628091509
Category : Travel
Languages : en
Pages : 355

Book Description
Save time and money with in-depth reviews, ratings, and details from the trusted source for a successful Universal Orlando vacation. How do some guests get on the big, new attraction in less than 20 minutes while others wait for longer than 2 hours—on the same day? Why do some guests pay full price for their visit when others can save hundreds of dollars? In a theme park, every minute and every dollar count. Your vacation is too important to be left to chance, so put the best-selling independent guide to Universal Orlando in your hands and take control of your trip. The Unofficial Guide to Universal Orlando 2024 explains how the resort works and how to use that knowledge to stay ahead of the crowd. Author Seth Kubersky knows that you want your vacation to be anything but average, so he employed an expert team of researchers to find the secrets, the shortcuts, and the bargains that are sure to make your vacation exceptional! Find out what’s available in every category, ranked from best to worst, and get detailed plans to make the most of your time at Universal. Stay at a top-rated hotel, eat at the best restaurants, and experience all the most popular attractions at Universal Studios Florida, Islands of Adventure, and Volcano Bay. Keep in the know on the latest updates and changes at Universal Orlando. Here’s what’s NEW in the 2024 book: Learn when to visit Universal to get lower crowds and bigger hotel discounts Find updated advice on taking advantage of Early Park Admission, Universal Express, and other time-saving tricks Get an up-close look at each Universal resort hotel, plus expanded coverage of nearby off-site hotels Read ratings and reviews of new dining options in the parks and resorts, including more plant-based menu items Take in tips for experiencing Hagrid’s Magical Creatures Motorbike Adventure and the Jurassic World VelociCoaster at Islands of Adventure Uncover details on Universal Studios Florida’s new Minion Land on Illumination Avenue, including the Villain-Con Minion Blast attraction and Minion Cafe See a sneak peek at the new DreamWorks Animation experiences coming to Universal’s reimagined KidZone in 2024 Discover an in-depth preview of Universal’s upcoming Epic Universe theme park and new hotels Make the right choices to give your family a vacation they’ll never forget. The Unofficial Guide to Universal Orlando 2024 is your key to planning a perfect stay. Whether you’re putting together your annual trip or preparing for your first visit, this book gives you the insider scoop on hotels, restaurants, attractions, and more.

The Unofficial Guide to Walt Disney World 2018

Author: Bob Sehlinger
Publisher: The Unofficial Guides
ISBN: 1628090685
Category : Travel
Languages : en
Pages : 937

Book Description
THE trusted source of information for a successful Walt Disney World vacation Compiled and written by a team of experienced researchers whose work has been cited by such diverse sources as USA Today and Operations Research Forum, The Unofficial Guide to Walt Disney World digs deeper and offers more than any other guide. The Unofficial Guide to Walt Disney World 2018 explains how Walt Disney World works and how to use that knowledge to make every minute and every dollar of your vacation count. With advice that is direct, prescriptive, and detailed, it takes the guesswork out of travel by unambiguously rating and ranking everything from hotels, restaurants, and attractions to rental car companies. With an Unofficial Guide in hand, and authors Bob Sehlinger and Len Testa as guides, find out what’s available in every category, from best to worst, and use step-by-step detailed plans to help make the most of your time at Walt Disney World.

The Woman Road Warrior

Author: Kathleen Ameche
Publisher: Agate Publishing
ISBN: 1572846313
Category : Travel
Languages : en
Pages : 258

Book Description
Tailored specifically to the needs of modern businesswomen, this completely revised resource breaks down travel and accommodation options and offers expert help with problems faced on the road. Author Kathleen Ameche covers every aspect of the business-travel process, from using a travel agent vs. self-planning to navigating airport hassles to finding alternative transportation options in the destination city. Ameche pays particular attention to maintaining comfort and safety during solo travel, eating right and staying fit while on the road, and managing family life and household operations while away.

The Unofficial Guide to Maui

Author: Marcie Carroll
Publisher: John Wiley & Sons
ISBN: 0470379987
Category : Travel
Languages : en
Pages : 386

Book Description
The Top 10 Ways The Unofficial Guide® to Maui Can Help You Have the Perfect Trip: Candid, critical, and objective information covering Maui, Molokai, and Lanai All major hotels and resorts rated and ranked for quality and value—plus, proven strategies for getting the best rates and tips for B & B and condo stays Detailed reviews and ratings for 30 diverse restaurants, with a culinary guide to Hawaii's regional dishes The inside story on the top attractions, including Haleakala National Park and other natural wonders, ancient temples and historic homes, museums and art galleries, even a winery A complete guide to exploring the awe-inspiring islands of Maui County, from winding cliffside drives to strolls along the beach Advice for families on how to have a Maui vacation that keeps everyone thrilled The best places to shop for haute couture and kitsch alike, especially local art, aloha shirts, and Hawaiian music Where to get wet: the best beaches for tanning, surfing, snorkeling, and scuba diving All the details on Maui's world-famous golf courses The complete rundown on Maui nightlife, from bonfire luaus to bars and clubs Get the unbiased truth on hundreds of hotels, restaurants, attractions, and more in The Unofficial Guide® to Maui—the resource that helps you save money, save time, and make your trip the best it can be.