Power Listening

Author: Bernard T. Ferrari
Publisher: Penguin
ISBN: 1101560541
Category : Business & Economics
Languages : en
Pages : 211

Book Description
Listening is harder than it looks- but it's the difference between business success and failure. Nothing causes bad decisions in organizations as often as poor listening. But Bernard Ferrari, adviser to some of the nation's most influential executives, believes that such missteps can be avoided and that the skills and habits of good listening can be developed and mastered. He offers a step-by-step process that will help readers become active listeners, able to shape and focus any conversation. Ferrari reveals how to turn a tin ear into a platinum ear. His practical insights include: Good listening is hard work, not a passive activity Good listening means asking questions, challenging all assumptions, and understanding the context of every interaction Good listening results in a new clarity of focus, greater efficiency, and an increased likelihood of making better decisions Good listening can be the difference between a long career and a short one

Writing, Speaking, Listening

Author: Helen Wilkie
Publisher: How To Books Ltd
ISBN: 9781857036930
Category : Business & Economics
Languages : en
Pages : 100

Book Description
This handbook provides guidance on the three major communication skills at work - writing, presenting, and listening. It is suitable for managers, professionals, training departments and anyone in a people related job. CONTENTS: Writing - write for your audience - choose the right words and the right structure Presenting - you need a strategy - make your visual aid Listening - listening is an active pursuit - ask the right questions

The Business of Listening

Author: Diana Bonet Romero
Publisher:
ISBN: 9781426018480
Category : Business & Economics
Languages : en
Pages : 0

Book Description
Most people listen at less than a quarter of their capacity. We're overwhelmed with information, pulled in different directions, and have usually not been taught the most essential listening skills. The truth is: the simple key to effective listening is wanting to be good at it. and anyone can do it.

Mindful Listening (HBR Emotional Intelligence Series)

Author: Harvard Business Review
Publisher: Harvard Business Press
ISBN: 1633696685
Category : Business & Economics
Languages : en
Pages : 87

Book Description
Become a mindful listener at work. Listening is a critical skill that leaders and managers often take for granted. By learning to listen mindfully, you can keep your employees more engaged, foster the discovery of new ideas, and hear what you need to hear in a discussion rather than what you expect to hear. The book will teach you what great listeners do, how to stay fully present in challenging conversations, and how empathic listening can help others learn and grow. This volume includes the work of: Peter Bregman Jack Zenger and Joseph Folkman Rasmus Hougaard and Jacqueline Carter Amy Jen Su and Muriel Maignan Wilkins How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Social Media Listening and Monitoring for Business Applications

Author: Rao, N. Raghavendra
Publisher: IGI Global
ISBN: 1522508473
Category : Computers
Languages : en
Pages : 506

Book Description
Social Media has transformed the ways in which individuals keep in touch with family and friends. Likewise, businesses have identified the profound opportunities present for customer engagement and understanding through the massive data available on social media channels, in addition to the customer reach of such sites. Social Media Listening and Monitoring for Business Applications explores research-based solutions for businesses of all types interested in an understanding of emerging concepts and technologies for engaging customers online. Providing insight into the currently available social media tools and practices for various business applications, this publication is an essential resource for business professionals, graduate-level students, technology developers, and researchers.

Listening to People

Author: Ralph G. Nichols
Publisher:
ISBN:
Category : Attention
Languages : en
Pages : 8

Book Description

Rhetorical Listening

Author: Krista Ratcliffe
Publisher: SIU Press
ISBN: 9780809326686
Category : Education
Languages : en
Pages : 256

Book Description
Long ignored within rhetoric and composition studies, listening has returned to the disciplinary radar. Rhetorical Listening: Identification, Gender, Whiteness argues that rhetorical listening facilitates conscious identifications needed for cross-cultural communication.

Are You Listening Or Just Waiting to Speak?

Author: Jane Adshead-Grant
Publisher: CreateSpace
ISBN: 9781512210767
Category :
Languages : en
Pages : 78

Book Description
Are you listening or just waiting to speak? is a clear and pragmatic guide and toolkit for leaders and managers at work and, well, just about anyone who wants to communicate and influence more effectively! It is full of intelligent perspectives on listening and its principles, challenges and benefits, highlighting the importance and impact of good quality listening, recognising the challenges and pitfalls into which we can all too easily fall - and what to focus on to make a difference for others, and yourself. Jane brings great warmth and huge experience to the subject, bringing it alive with examples and connections to everyday life. Read this and you may enter a whole new world of rich information and understanding that you never knew existed while you were just waiting for the opportunity to say what you already knew

Social Marketing to the Business Customer

Author: Paul Gillin
Publisher: John Wiley & Sons
ISBN: 0470939737
Category : Business & Economics
Languages : en
Pages : 253

Book Description
The first book devoted entirely to B2B social marketing B2B markets are fundamentally different from consumer markets. Decisions are made on value, not impulse. Buying cycles are complex, often with many stakeholders involved. Relationships and support are critical. Bet-the-business decisions demand discipline, knowledge, and lots of information. This hands-on guide covers topics unique to this segment, including cost justification, prospecting and lead generation, matching tools to the sales funnel, building, B2B search engine optimization, social media monitoring, social media policy development, long-term client relationships, gaining stakeholder support, building a more transparent organization, and what's coming next. Features plentiful examples, case studies, and best practices Focuses on the channels that are most effective for B2B marketers Builds on the authors' more than 30 years of combined experience in the new media/social media space, as well as two previous successful books Leverage the vast business-to-business potential of Facebook, LinkedIn, Twitter, and many other social media platforms today with Social Marketing to the Business Customer!

The Art of Talking So That People Will Listen

Author: Paul W. Swets
Publisher: Simon and Schuster
ISBN: 1439137196
Category : Psychology
Languages : en
Pages : 246

Book Description
Talking comes naturally…but getting people to listen is an art. This guide provides you with practical, proven strategies for mastering the art of effective, persuasive communication—the skill most essential to your enjoyment of other people and the achievement of personal success.