Waiter & Waitress Training

Waiter & Waitress Training PDF Author: Lora Arduser
Publisher: Atlantic Publishing Company
ISBN: 0910627207
Category : Business & Economics
Languages : en
Pages : 72

Book Description
"These step-by-step guides on a specific management subject range from finding a great site for your new restaurant to how to train your wait staff and literally everything in between. They are easy and fast -to-read, easy to understand and will take the mystery out of the subject. The information is "boiled down" to the essence. They are filled to the brim with up to date and pertinent information."

Restaurant Server Manual

Restaurant Server Manual PDF Author: Jeffery D. Schim
Publisher: Createspace Independent Publishing Platform
ISBN: 9781548092061
Category :
Languages : en
Pages : 64

Book Description
The restaurant Server Manual covers waitstaff training a greeter training. This is a valuable resource for your restaurant or bar. Waitstaff will learn how to create exceptional service for your guest. This restaurant server manual covers the following: -Orientation -Training your Team -Effective Training Techniques -Certified Trainers -Positive Plus / Correction Feedback -Teamwork -How to Prevent Guest Complaints -Guest Recovery -Food Safety & Allergens -Food Delivery Procedures -Restaurant Safety -Clean as you go -Server Job Description -Six Steps of Service -How to Roll Silverware -Silverware and Plate Placement -Point of Sale Training -Restaurant Greeter Training -Restaurant Greeter Job Description Return of Investment (ROI) Training your staff is an investment. Your customers will benefit and your bottom line will show an increase in restaurant revenue. The most important part of the restaurant server training manual is the six steps of service. Basically, your managers, servers and greeters will learn and memorize the six steps of service. Your employees will live the steps of service from shift to shift. The server steps of service begin when the customer arrives and walks through your restaurant front door and ends when they depart the restaurant. Your goal is to provide exceptional wow customer service by applying the steps of service all throughout the customer's visit.

EATiQuette's the Main Course on Table Service

EATiQuette's the Main Course on Table Service PDF Author: David Rothschild
Publisher: Booklocker.com
ISBN: 9781591130420
Category : Table service
Languages : en
Pages : 0

Book Description
Learn waiter/waitress skills, become more polished and professional and get a taste of the "restaurant lifestyle" with this comprehensive, easy-to-read waitstaff training manual written by a veteran waiter/trainer. As valuable a tool as your favorite order-taking pen or five-turn corkscrew!

Remarkable Service

Remarkable Service PDF Author: The Culinary Institute of America
Publisher: John Wiley & Sons
ISBN: 0470197404
Category : Cooking
Languages : en
Pages : 304

Book Description
As competition for customers is constantly increasing, contemporary restaurants must distinguish themselves by offering consistent, high-quality service. Service and hospitality can mean different things to different foodservice operations, and this book addresses the service needs of a wide range of dining establishments, from casual and outdoor dining to upscale restaurants and catering operations. Chapters cover everything from training and hiring staff, preparation for service, front-door hospitality to money handling, styles of modern table service, front-of-the-house safety and sanitation, serving diners with special needs, and service challenges—what to do when things go wrong. Remarkable Service is the most comprehensive guide to service and hospitality on the market, and this new edition includes the most up-to-date information available on serving customers in the contemporary restaurant world.

Professional Table Service

Professional Table Service PDF Author: Sylvia Meyer
Publisher: Wiley
ISBN: 9780471289265
Category : Cooking
Languages : en
Pages : 0

Book Description
Professional Table Service spells out the rules and techniques of table service: pre-opening preparation, proper use of equipment, and the correct ways of serving and communicating with customers.

The Art of Hosting

The Art of Hosting PDF Author: Gerard A. Pollion
Publisher: Universal-Publishers
ISBN: 9781581126136
Category : Business & Economics
Languages : en
Pages : 200

Book Description
Whether you're new to the business or you've been a server for years, The Art of Hosting will give you the tools you need to walk, talk and act like a seasoned pro. Filled with insider tips and info, this book will show you in clear, concise and easy-to-understand terms how to be an outstanding server in even the finest restaurants-and get the biggest tips! Includes sections on Table Set-up, Taking Guest Orders, Serving Drinks and Wine, Increasing Your Tips and more.

Food, Labor, and Beverage Cost Control

Food, Labor, and Beverage Cost Control PDF Author: Edward E. Sanders
Publisher: Waveland Press
ISBN: 1478645679
Category : Business & Economics
Languages : en
Pages : 349

Book Description
Thorough coverage of food and beverage cost control strategies that can be taken from the classroom to the workplace! The material presented in this book represents a thorough coverage of the most essential cost-control categories. There are 14 chapters within the six cost-analysis sections of the Operating Cycle of Control. The sections flow in a logical sequence that presents a path for understanding cost control from menu concept to financial reporting. The six cost-analysis sections are self-contained, so that the reader (student) can go to any section for specific cost-control procedures. Therefore, the book can be taken from the classroom to the workplace. New to this edition: • Clearly defined chapter learning objectives with end-of-chapter discussion questions that can assess readers (students) level of comprehension. • Project exercises following each chapter that are designed to test applied knowledge. • Restaurant Reality Stories that reflect upon what often occurs in restaurant businesses are appropriately placed within each of the 6 sections of the Operating Cycle of Control. • Mobile foodservice (food trucks and trailers) is presented in the Appendix—Restaurant Case and concludes with a project exercise to create a food-truck menu, as well as operational and marketing plans for a mobile foodservice as an additional business revenue source for the existing three-tiered restaurant operation case. • Key Cost and Analysis Formulas (Quick Reference)

The Professional Server

The Professional Server PDF Author: Edward E. Sanders
Publisher: Pearson Higher Ed
ISBN: 0133073416
Category : Business & Economics
Languages : en
Pages : 233

Book Description
This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Filled with real-life examples, The Professional Server: A Training Manual covers all aspects of dining room service. This edition contains in-depth coverage of everything a good server needs to know to be successful in this competitive profession–from professional appearance, to server readiness, to guest communication. Self-contained chapters flow in a logical sequence and offer an explanation of table settings, wine and beverage service and current technologies. Restaurant Reality stories, charts and photos give students an insider’s look into the realities of the profession.
Proudly powered by WordPress | Theme: Rits Blog by Crimson Themes.