Fix Your Team

Author: Rose Bryant-Smith
Publisher: John Wiley & Sons
ISBN: 0730354490
Category : Business & Economics
Languages : en
Pages : 296

Book Description
Transform team dynamics with practical, real-world tools for sustainable change Fix Your Team is the manager’s essential and practical guide to diagnosis and intervention. Packed with expert insight acquired over decades of experience in workplace relations and conflict resolution, this book systematically addresses problems with team dynamics and provides a blueprint for moving forward. Authors Rose Bryant-Smith and Grevis Beard bring a unique combination of legal nous, conflict management expertise, emotional intelligence and business experience to provide a wealth of valuable insights, with robust tools designed for easy implementation. This book offers diagnostic guidance to help you analyse existing issues with confidence, and a clear framework for removing the dysfunction. It includes practical scenarios we can all relate to, and actionable guidance on building buy-in, executing the strategy and looking after yourself through tough transformations. By tackling problems early and providing employees with the opportunity to improve their working relationships, managers, human resources and other internal advisors demonstrate their commitment to productivity, genuine care for employees and dedication to a healthy and ethical working environment. People working in dysfunctional teams will understand better what is going on, and understand what options exist for improvement. Diagnose team problems and learn what tools are available to help Determine the best use of resources and choose an implementable fix Develop a business case for intervention, and get support from the top Build morale, productivity and collaboration within the team Upskill employees to ensure sustainable improvements Build accountability in everyone for a positive workplace culture In today’s competitive environment, managers need to bring out the best in everyone. Team dysfunction affects productivity at all levels, and it’s contagious — managers must stop the problem before it spreads, to prevent larger and more pervasive issues down the road. Remediating team issues reduces legal and safety risks, but it goes deeper than that. Solving problems before they become public or impact other areas of the business improves the team’s respect for managers and leadership, reducing unnecessary turnover and resignations of good staff. Fix Your Team is a groundbreaking handbook for management looking to improve team dynamics, with practical solutions for productivity-killing, unethical and distracting issues. It gives all managers and internal advisors the confidence, strategies and solutions they need to repair tricky, toxic and troubled teams to create a great workplace.

Dealing With Conflict

Author: Angie Walters
Publisher: Independently Published
ISBN:
Category : Family & Relationships
Languages : en
Pages : 0

Book Description
"Dealing With Conflict: Strategies for Resolving Relationship Issues" provides an insightful guide for navigating the complexities of interpersonal conflicts. Whether you're facing challenges in your personal or professional relationships, this book offers practical strategies to foster understanding, build trust, and create lasting resolutions. Understanding the Root Causes: Uncover the hidden factors that contribute to conflicts, allowing you to address issues at their core for lasting solutions. Active Listening and Empathetic Communication: Learn the art of active listening and empathetic communication, essential tools for fostering meaningful connections and resolving disagreements. Managing Emotions Effectively: Discover techniques to manage emotions during conflicts, ensuring a constructive and productive approach to problem-solving. Finding Common Ground: Explore methods for finding common ground, creating a foundation for mutual understanding and collaboration. Setting Clear Boundaries and Expectations: Establishing clear boundaries and expectations helps prevent conflicts and promotes healthier interactions. Seeking Professional Help When Needed: Recognize when professional intervention is necessary and explore the benefits of seeking guidance from counselors or therapists. Practicing Forgiveness and Letting Go: Unlock the power of forgiveness, a transformative practice that facilitates healing and paves the way for resolution. Building Trust and Rebuilding Relationships: Explore effective strategies for rebuilding trust and repairing relationships after conflicts have occurred. Fostering Open and Honest Dialogue: Develop open and honest communication skills to foster a transparent and trusting environment. Identifying and Addressing Patterns of Behavior: Examine recurring patterns of behavior that contribute to conflicts and learn how to address them effectively. Developing Problem-Solving Skills: Cultivate problem-solving skills to approach conflicts as opportunities for growth and understanding. Cultivating Empathy and Understanding: Learn how to cultivate empathy, fostering a deeper understanding of others' perspectives and feelings. Finding Compromises and Win-Win Solutions: Discover the art of compromise and win-win solutions, ensuring resolutions that satisfy the needs of all parties involved. Taking Responsibility for One's Actions: Explore the importance of taking responsibility for one's actions and the impact it has on conflict resolution. Maintaining Self-Care and Self-Awareness: Prioritize self-care and self-awareness to navigate conflicts with a clear mind and positive outlook. "Dealing With Conflict" is a comprehensive guide that empowers readers to transform conflicts into opportunities for growth and understanding. Packed with practical advice and real-life examples, this book is an invaluable resource for anyone seeking to build healthier, more harmonious relationships. Whether you're a professional, a parent, or a partner, the strategies within these pages will equip you with the tools needed to navigate conflicts successfully. Embrace the journey of resolution and foster connections that stand the test of time.

Building Better Teams

Author: Robert Barner
Publisher: John Wiley & Sons
ISBN: 1118127269
Category : Business & Economics
Languages : en
Pages : 496

Book Description
Over the past 10 years in the field of human and organizational development, the approach to team building has moved from problem solving and conflict management to helping work groups and organizations build a foundation of trust, cooperation, and mutual support. Focusing on collaboration rather than resolving conflict, Building Better Teams: 70 Tools and Techniques for Strengthening Performance Within and Across Teams offers a fresh approach to team building. It provides proven tools for the most common needs of teams, including establishing trust, building consensus, managing change, working virtually and across boundaries, and dealing with setbacks.

Don't Fix Me, Fix the Workplace

Author: Peter Mills
Publisher: Made For Success Publishing
ISBN: 1613398883
Category : Business & Economics
Languages : en
Pages : 122

Book Description
There are many books on improving working relationships however they are based in interpersonal skills. While acknowledging that interpersonal skills provide the ‘social glue’ for working relationships, this book identifies the working environment as the cause of most conflict at work. The book identifies the causes of workplace conflict and how to create the right working environment that enables constructive working relationships. Interpersonal skills have limited value in a workplace and/or a working relationship which is otherwise flawed in its design or subject to ineffective leadership. To have constructive working relationships requires an environment that both enables it and sustains it. This environment is created by: Setting the expectations on how all employees are to work togetherProviding effective organizational designClearly defining roles and role relationshipsProviding effective systems of workDeveloping interpersonal skillsBuilding strong manager-employee relationships

Resolving Conflicts at Work

Author: Kenneth Cloke
Publisher: Jossey-Bass
ISBN: 9780787950590
Category : Business & Economics
Languages : en
Pages : 0

Book Description
Create a new sense of yourself in your organization, a new direction in your life, and a new understanding of your adversaries with this highly practical guide for resolving conflicts, miscommunications, and misunderstandings at work. Two veteran professionals show you how conflicts-and the process of resolving them-can offer extraordinary opportunities for personal growth, deeper and more satisfying relationships, and enhanced morale.

Getting Along

Author: Amy Gallo
Publisher:
ISBN: 9781647821067
Category :
Languages : en
Pages : 256

Book Description
From Harvard Business Review contributing editor and co-host of the popular Women at Work podcast comes a research-based, practical guide for how to handle difficult people at work. When we're dealing with difficult people, our creativity, productivity, and engagement suffer. Conflict and stress compromise our ability to think clearly and make sound decisions. We get caught up in our heads, lie awake at night worrying, withdraw from work, or react in ways we later regret--rolling our eyes in a meeting, snapping at colleagues, or staying silent when we should speak up. Our negative relationships are contagious, infecting our teams and organizations as well. Too often we grin and bear it as if we have no choice. Or throw up our hands because one-size-fits-all solutions haven't worked. But you can only endure so much thoughtless, irrational, or malicious behavior--there's your sanity to consider, and your career. In Getting Along: How to Work with Anyone (Even Difficult People), workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers--the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others--and provides strategies tailored to dealing constructively with each one. Facing a special case who defies categorization? She shares principles that will help you turn things around no matter who you're at odds with. Taking the high road isn't easy, but Gallo offers the compassion, encouragement, and tools you need to prevail--on your terms. She answers questions, such as: How much do work relationships matter? Why can't I stop thinking about that nasty email?! What's behind my problem colleague's behavior? How can I fix things if they won't cooperate? I've tried everything--what now? Full of relatable, cringe-worthy examples, the latest behavioral science research, and practical advice you can use right now, Getting Along is an indispensable guide to navigating your toughest relationships at work--and building interpersonal resilience in the process.

Getting to Zero

Author: Jayson Gaddis
Publisher: Hachette Go
ISBN: 030692482X
Category : Family & Relationships
Languages : en
Pages : 304

Book Description
The relationship teacher, coach, and founder of The Relationship School reveals the origins of conflict styles, how to stop avoiding difficult conversations, and how to resolve conflict in our most important relationships. Conflicts in our closest relationships are scary because so much is at stake. If the conflict doesn't go well, we could lose our marriage, our family or our job, all connected to our security and survival. So we do just about anything not to lose those relationships, including avoid conflict, betraying ourselves or becoming dishonest. Unresolved conflict affects every single aspect of our lives, from self-confidence to physical and mental health. Jayson Gaddis is a personal trainer for relationships and one of the world’s leading authorities on interpersonal conflict. For almost two decades, Gaddis has helped individuals, couples, and teams get to the bottom of their deepest conflicts. He helps people see the wisdom in conflict and how to get to zero—which means we have successfully worked through our conflict and have nothing in the way of a good connection. In Getting to Zero, Gaddis shows the reader how to stop running away from uncomfortable conversations and instead learn how to work through them. Through funny personal stories, uncomfortable examples, and effective tools and skills, he shows the reader how to move from disconnection to connection, acceptance, and understanding. This method upgrades the old tired and static conflict resolution approaches and offers a fresh, street-level, user-friendly road map on exactly how to work through conflict with the people you care most about.

Engagement

Author: Lee G. Bolman
Publisher: John Wiley & Sons
ISBN: 1119150892
Category : Business & Economics
Languages : en
Pages : 124

Book Description
Master the interpersonal side of management to enhance productivity and boost success Engagement is the manager's essential primer for dealing with difficult people and managing your team. Bestselling authors Lee G. Bolman and Joan V. Gallos are back with an engaging business novella that relates real, practical techniques captured in the 4-step SURE model for handling people problems. The story centers around a manager in a new job, and her experiences applying the four steps in leading her new team. Brief interludes punctuate the story throughout to provide room for reflection, and to explain the complex interpersonal dynamics at play in commonly encountered situations. Key lessons are underscored as the foundation for a sound people strategy, and the features and details of each rule are laid out in a clear, concise manner. You'll learn alongside the story's manager as she uses the model to find artful solutions to problems that could have easily derailed her chances of success. People are the hardest part of a manger's job. No matter how well-matched their skill sets, there is always the potential for interpersonal conflicts and strains to throw the team off-course. This book shows you deft strategies for addressing those challenges with a well thought-out framework for getting your team fully invested in the group's success. Find creative solutions to persistent issues Dig into the interpersonal dynamics at work Learn how to handle—and manage—difficult people Apply key strategies for engaging the team This compact, easy-to-apply set of guidelines draws on your leadership skills while providing a strong foundation for a new managerial approach. Effective management is frequently a tightrope between results and morale, and Engagement shows you how to find your balance and steady your team.

Rebuilding Trust in the Workplace

Author: Dennis S. Reina
Publisher: Berrett-Koehler Publishers
ISBN: 1605099449
Category : Business & Economics
Languages : en
Pages : 232

Book Description
An expert guide to resolving coworker conflicts and healing hurt feelings and resentments, to create a more productive—and pleasant—environment. Are you feeling less engaged, less committed, and more skeptical at work? Do you find yourself isolated? Or are you caught in the middle of co-workers’ interpersonal conflicts? If so, you may be experiencing the symptoms of broken trust in workplace relationships. Small but hurtful situations accumulate over time into the confidence-busting, commitment-breaking, energy-draining patterns consistent with broken trust. Everyone has experienced gossiping, missed deadlines, someone taking credit for other people’s work, or “little white lies.” You may have been hurt. You may have realized that you inadvertently let others down. Or you may be wondering how to help others reeling from broken trust. No matter your vantage point, this new book from two award-winning authors and consultants to top-tier organizations offers a proven seven-step process to heal pain and rebuild trust. This compassionate, practical approach helps you reframe the experience, take responsibility, forgive, let go, and move on. You can feel motivated to go to work again—and safe to be more fully who you are, giving your organization your best thinking, highest intention, risk-taking, and creativity. And in a place of self-discovery, self-trust, and authenticity, you can connect more fully with others in your personal life as well. While there have been many books on recovering from betrayal in personal relationships, this is the first to focus specifically on the workplace—and the first to give equal weight to what to do when you have hurt others. “Rebuilding trust is a job you cannot ignore if you want a thriving workplace. Don’t miss this book.” —John Kador, author of Effective Apology

Making Things Right at Work

Author: Gary Chapman
Publisher: Moody Publishers
ISBN: 0802499449
Category : Business & Economics
Languages : en
Pages : 141

Book Description
Workplace conflict is inevitable. When it happens, how can you get back on track? Like all relationships, the ones we have at work are subject to stresses—maybe even fractures that can really take a toll on the workplace. Productivity is lost. Time is wasted. Tension mounts. Cooperation is reduced. And the workplace becomes toxic. What’s the solution? In Making Things Right at Work, Dr. Gary Chapman, #1 New York Times bestselling author of The 5 Love Languages®, is joined by business consultants Dr. Jennifer Thomas and Dr. Paul White to offer the strategies you need to restore harmony at work. You’ll learn: How to discern the causes of workplace conflict How to avoid unnecessary disputes How to repair relationships when you’ve messed up How to let go of past hurts and rebuild trust Don’t let broken relationships taint your work environment. Take the needed steps to make things right . . . not tomorrow, but today. The success of your career depends on it!