Passing Your ITIL Foundation Exam

Author: The Stationery Office
Publisher: Stationery Office Books (TSO)
ISBN: 9780113313556
Category : Computer industry
Languages : en
Pages : 0

Book Description
Endorsed by the Official ITIL Accreditor and updated in line with the 2011 syllabus, the bestselling study aid Passing your ITIL Foundation Exam - 2011 Edition is the ideal companion for students preparing for their ITIL Foundation Exam. The publication presents the Foundation content in an easy-to-follow structure, which is ideal for learning, and developing an understanding of the basic concepts, principles and terminology associated with IT service management. The publication provides an overview of the ITIL Foundation learning requirements. It contains chapters on service management, each of the five lifecycle stages, and service management technology - plus information on the qualification scheme and the exam itself. Key features: Topics are presented in a logical easy-to-absorb structure. A fictional case study helps to bring service management to life. Mind maps summarize content at the end of chapters

Passing the ITIL® Foundation Exam

Author: Vince Pultorak
Publisher: Van Haren
ISBN: 908753664X
Category : Education
Languages : en
Pages : 289

Book Description
This book helps people prepare for the ITIL® 2011 Edition Foundation qualification exam. It contains direct links to the full syllabus and specifies the terms and definitions required. In addition it gives sample questions for practice both within the text and also a number of the official exams questions in the back. The content of this book is based on the ITIL® 2011 Edition core guidance and APMG’s ITIL Foundation Certificate syllabus edition 2011. Written by globally experienced trainers and reviewed by other professionals this unique work provides clear and concise guidance for all those seeking to achieve success at the ITIL Foundation Level. Covering: A clear and concise explanation of the exam structure; Key text for the exams; Sample exam questions and sample answers and Hints and Tips and practical examples this book will highlight for readers the key items they need for the ITIL Foundation Exam that will increase chances of success. By this book is a separate file (free, via internet) available: • All images in the book, in Powerpoint format. Click on the button Training Material by the book on our website.

ITIL Foundation Exam Study Guide

Author: Liz Gallacher
Publisher: John Wiley & Sons
ISBN: 1119943647
Category : Computers
Languages : en
Pages : 420

Book Description
Everything you need to prepare for the ITIL exam – Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation (2011) syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thoroughly explains how the Service Lifecycle provides effective and efficient IT services. Offers an introduction to IT service management and ITIL V3 service strategy Highlights the topics of service design and development and the service management processes Reviews the building, testing, authorizing, documenting, and implementation of new and changed services into operation Addresses creating and maintaining value for customers through monitoring and improving services, processes, and technology Download valuable study tools including practice exams, flashcards, a glossary of key terms and more. If you prefer self-study over the more expensive training course, but you don't want to skimp on information or preparation, then this study guide is for you.

Passing the ITIL Foundation Exam, 2011 Edition

Author: Dave Pultorak
Publisher:
ISBN:
Category : ITIL (Programme)
Languages : en
Pages : 271

Book Description

ITIL Exam Prep Questions, Answers and Explanations

Author: Christopher Scordo
Publisher: Ssi Logic
ISBN: 9780989470315
Category : COMPUTERS
Languages : en
Pages : 326

Book Description
Annotation Countless time and money is spent preparing for the ITIL Foundation exam. So why aren't students laser-focused on taking practice exams before attempting the real thing? If you plan on passing the ITIL Foundation exam, it's time to test your knowledge. It's time for ITIL Exam Prep - Questions, Answers, and Explanations.

ITIL Foundation Essentials

Author: Claire Agutter
Publisher: IT Governance Publishing
ISBN: 1849284008
Category : Business & Economics
Languages : en
Pages : 140

Book Description
ITIL® Foundation Essentials is a distillation of the critical information you need to understand the key facts for a successful exam.

ITIL For Dummies

Author: Peter Farenden
Publisher: John Wiley & Sons
ISBN: 1119950139
Category : Business & Economics
Languages : en
Pages : 393

Book Description
ITIL For Dummies provides an easy-to-understand introduction to using best practice guidance within IT service management. It breaks down the 5 stages of the service lifecycle into digestible chunks, helping you to ensure that customers receive the best possible IT experience. Whether readers need to identify their customers' needs, design and implement a new IT service, or monitor and improve an existing service, this official guide provides a support framework for IT-related activities and the interactions of IT technical personnel with business customers and users. Understanding how ITIL can help you Getting to grips with ITIL processes and the service lifecycle Implementing ITIL into your day to day work Learn key skills in planning and carrying out design and implementation projects

ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide, second edition

Author: Claire Agutter
Publisher: IT Governance Publishing Ltd
ISBN: 1787782158
Category : Computers
Languages : en
Pages : 79

Book Description
ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.

Foundations of IT Service Management

Author: Brady Orand
Publisher: Createspace Independent Publishing Platform
ISBN: 9781466231320
Category : Computer industry
Languages : en
Pages : 0

Book Description
Presented in an easy-to-understand format, the concepts of ITIL and the processes are laid out in a logical sequence. Each lesson is followed by list of key concepts and sample questions to help study for the ITIL® Foundation certification exam. Chapter review questions, modeled after the real exam questions, reinforce learning for each unit. While the focus is on providing the information required to pass the ITIL® Foundations exam, this book also goes beyond those basics to provide a real understanding of ITIL® to further your knowledge and abilities as a valuable part of IT/business alignment. Using a case-study approach, real issues are discussed that represents challenges experienced by almost every IT organization. --

100 ITIL Foundation Exam Questions

Author: Brady Orand
Publisher: CreateSpace
ISBN: 9781484167748
Category :
Languages : en
Pages : 110

Book Description
Ensure your success on the ITIL Foundation exam with these 100 exam questions with detailed rationale and BONUS sample exam. Each and every question closely resemble the types and format of questions you will experience on your exam. This representative sample of questions covers definitions and terms, process activities and relationships, key concepts and questions from other topics that you will see on your exam.