Author: Michael Lopp Publisher: Apress ISBN: 1430202718 Category : Computers Languages : en Pages : 198
Book Description
Managing Humans is a selection of the best essays from Michael Lopp's popular website Rands in Repose(www.randsinrepose.com). Lopp is one of the most sought-after IT managers in Silicon Valley, and draws on his experiences at Apple, Netscape, Symantec, and Borland. This book reveals a variety of different approaches for creating innovative, happy development teams. It covers handling conflict, managing wildly differing personality types, infusing innovation into insane product schedules, and figuring out how to build lasting and useful engineering culture. The essays are biting, hilarious, and always informative.
Author: Brett Harned Publisher: Rosenfeld Media ISBN: 1933820357 Category : Business & Economics Languages : en Pages : 225
Book Description
Project management—it’s not just about following a template or using a tool, but rather developing personal skills and intuition to find a method that works for everyone. Whether you’re a designer or a manager, Project Management for Humans will help you estimate and plan tasks, scout and address issues before they become problems, and communicate with and hold people accountable.
Author: Mickey W. Mantle Publisher: Addison-Wesley ISBN: 0132981254 Category : Computers Languages : en Pages : 457
Book Description
“Mantle and Lichty have assembled a guide that will help you hire, motivate, and mentor a software development team that functions at the highest level. Their rules of thumb and coaching advice are great blueprints for new and experienced software engineering managers alike.” —Tom Conrad, CTO, Pandora “I wish I’d had this material available years ago. I see lots and lots of ‘meat’ in here that I’ll use over and over again as I try to become a better manager. The writing style is right on, and I love the personal anecdotes.” —Steve Johnson, VP, Custom Solutions, DigitalFish All too often, software development is deemed unmanageable. The news is filled with stories of projects that have run catastrophically over schedule and budget. Although adding some formal discipline to the development process has improved the situation, it has by no means solved the problem. How can it be, with so much time and money spent to get software development under control, that it remains so unmanageable? In Managing the Unmanageable: Rules, Tools, and Insights for Managing Software People and Teams , Mickey W. Mantle and Ron Lichty answer that persistent question with a simple observation: You first must make programmers and software teams manageable. That is, you need to begin by understanding your people—how to hire them, motivate them, and lead them to develop and deliver great products. Drawing on their combined seventy years of software development and management experience, and highlighting the insights and wisdom of other successful managers, Mantle and Lichty provide the guidance you need to manage people and teams in order to deliver software successfully. Whether you are new to software management, or have already been working in that role, you will appreciate the real-world knowledge and practical tools packed into this guide.
Author: Michael Lopp Publisher: "O'Reilly Media, Inc." ISBN: 1098116631 Category : Computers Languages : en Pages : 235
Book Description
At some point in your career, you'll realize there's more to being a software engineer than dealing with code. Is it time to become a manager? Or join a startup? In this insightful and entertaining book, Michael Lopp recalls his own make-or-break moments with Silicon Valley giants such as Apple, Slack, Pinterest, Palantir, Netscape, and Symantec to help you make better, more mindful career decisions. With more than 40 stand-alone stories, Lopp walks through a complete job lifecycle, starting with the interview and ending with the realization that it might be time to move on. You'll learn how to handle baffling circumstances in your job, understand what you want from your career, and discover how to thrive in your workplace. Learn how to navigate areas of your job that don't involve writing code Identify how the aspects you enjoy will affect your next career steps Build and maintain key relationships and interactions within your community Make choices that will help you have a "deliberate career" Recognize what's important to your manager and work on things that matter
Author: Michael Lopp Publisher: "O'Reilly Media, Inc." ISBN: 1492045640 Category : Business & Economics Languages : en Pages : 136
Book Description
Many people think leadership is a higher calling that resides exclusively with a select few who practice and preach big, complex leadership philosophies. But as this practical book reveals, what’s most important for leadership is principled consistency. Time and again, small things done well build trust and respect within a team. Using stories from his time at Netscape, Apple, and Slack, Michael Lopp presents a series of small but compelling practices to help you build leadership skills. You’ll learn how to create teams that are highly productive, highly respected, and highly trusted. Lopp has been speaking and writing about this topic for over a decade and now maintains a Slack leadership channel with over 13,000 members. The essays in this book examine the practical skills Lopp learned from exceptional leaders—as a manager at Netscape, a senior manager and director at Apple, and an executive at Slack. You’ll learn how to apply these lessons to your own experience.
Author: Jim Asplund Publisher: Simon and Schuster ISBN: 1595620451 Category : Business & Economics Languages : en Pages : 320
Book Description
Six Sigma changed the face of manufacturing quality. Now, HumanSigma is poised to do the same for sales and service organizations. Human Sigma offers an innovative, research-based approach to one of the toughest challenges businesses face today: how to effectively manage the employee-customer encounter to drive business success. Based on research spanning 10 million employees and 10 million customers around the world, the Human Sigma approach combines a proven method for assessing the health of the employee-customer encounter with a disciplined process for improving it. Human Sigma is based on five rules to bring excellence to how employees engage and interact with customers: RULE #1: E Pluribus Unum. Employee and customer experiences must be managed together — not as separate entities. RULE #2: Feelings Are Facts. Emotions drive and shape the employee-customer encounter. RULE #3: Think Globally, Measure and Act Locally. The employee-customer encounter must be measured and managed at the local level. RULE #4: There Is One Number You Need to Know. Employee and customer engagement interact to drive enhanced financial performance. And this interaction can be quantified and summarized with a single performance metric. RULE #5: If You Pray for Potatoes, You Better Grab a Hoe. Good intentions alone do not constitute a plan of action. Sustainable improvement in the employee-customer encounter requires disciplined local action coupled with a companywide commitment to changing how employees are recruited, positioned in roles, rewarded and recognized, and importantly, how they are managed. Essential reading for global business leaders, Human Sigma shows how sales and service companies can flourish in the new global economy. It reveals a profoundly different method for managing human systems for growth. Blending strategic analysis with hands-on, practical steps and advice, Human Sigma will change how you view your work, your employees and your customers forever.
Author: Matthew Davies Publisher: Balboa Press ISBN: 1982281480 Category : Business & Economics Languages : en Pages : 176
Book Description
Trust is the foundation of all meaningful relationships, yet 70 per cent of professionals don’t trust their managers. It’s a number that actually surprises few but profoundly concerns most of the awesome thought leaders alive today. From Simon Sinek to Patrick Lencioni, Paul Zak to Brené Brown, all agree that a lack of trust is the root of faltering relationships and mediocrity at work. What galvanised Matthew Davies to write this book was the lack of tools to address this appalling problem. There wasn’t a clear—or, more importantly—practical roadmap for building trust that centred on one of the most important relationships at work—you and your manager. By implementing The Trust Triangle, you can now offer teams an environment where you (the manager) and they (your team) can genuinely flourish at work, unburdened by the baggage of a people manager without people management skills. Here’s the business case in a nutshell. According to a massive study by Gallup, managers account for at least 70 per cent of the variance in employee engagement scores. So, if you want to build trust and increase performance at work, this book is for you. Trust is the highest form of human motivation - Stephen Covey
Author: Michael Lopp Publisher: Apress ISBN: 1430243155 Category : Business & Economics Languages : en Pages : 258
Book Description
The humor and insights in the 2nd Edition of Managing Humans are drawn from Michael Lopp's management experiences at Apple, Netscape, Symantec, and Borland, among others. This book is full of stories based on companies in the Silicon Valley where people have been known to yell at each other and occasionally throw chairs. It is a place full of dysfunctional bright people who are in an incredible hurry to find the next big thing so they can strike it rich and then do it all over again. Among these people are managers, a strange breed of people who, through a mystical organizational ritual, have been given power over the future and bank accounts of many others. Whether you're an aspiring manager, a current manager, or just wondering what the heck a manager does all day, there is a story in this book that will speak to you—and help you survive and prosper amongst the general craziness. Lopp's straight-from-the-hip style is unlike any other writer on management. He pulls no punches and tells stories he probably shouldn't. But they are massively instructive and cut to the heart of the matter whether it's dealing with your boss, handling a slacker, hiring top guns, or seeing a knotty project through to completion. This second editions expands on the management essentials. It will explain why we hate meetings, but must have them, it carefully documents the right way to have a 1-on-1, and it documents the perils of not listening to your team. Writing code is easy. Managing humans is not. You need a book to help you do it, and this is it.
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Author: Michael Lopp
Author: Michael Lopp
Author: Brett Harned
Author: Mickey W. Mantle
Author: Mike Brent
Author: Michael Lopp
Author: Michael Lopp
Author: Jim Asplund
Author: Matthew Davies
Author: Michael Lopp