Turning Down The Noise

Author: Christine Jackman
Publisher: Allen & Unwin
ISBN: 176106021X
Category : Biography & Autobiography
Languages : en
Pages : 340

Book Description
'A great Australian journalist on a deeply personal assignment: treading bravely, beautifully into the wonder of silence.' - TRENT DALTON 'I would never think of myself as a silent retreat person but I kind of felt like Jackman went in my place! She writes so thoughtfully and clearly about feelings that are hard to describe - it's very impressive. Writing a book about something essentially ungraspable is a very bold decision, but thanks to her journalistic method and assured style, Jackman has pulled it off. A counterintuitive modern odyssey in which the heroine sets out from a land of deafening overplenty in search of ... less. Beautifully researched.' - ANNABEL CRABB Author Christine Jackman knew her life looked successful - an executive position in Sydney, a house in a harbourside suburb, meetings with CEOs and phone calls with government ministers - but it didn't feel that way. Inside, she felt constantly off balance, her thoughts and internal compass - as well as her ability to care for the people she loved most - drowned out by the noise in her life. So Jackman embarked on a quest for a better way of being. Turning Down the Noise follows her journey as she explores what is happening to our brains, our lives and our communities as we navigate a never-ending assault on our senses and attention, whether from actual noise, exposure to media or the pings and alerts on our phones. More importantly, she reveals how we can reverse the damage through simple daily acts designed to strip out the stimuli and reclaim the silence. Seeking ways to channel and capture the clarity and peace of mind so often lacking in our lives, Jackman writes with a lightness of touch, sharing her own experiences and digging into her subject with the zeal of an investigative journalist and an enquiring mind.

Noise

Author: Daniel Kahneman
Publisher: Little, Brown
ISBN: 031645138X
Category : Business & Economics
Languages : en
Pages : 429

Book Description
From the Nobel Prize-winning author of Thinking, Fast and Slow and the coauthor of Nudge, a revolutionary exploration of why people make bad judgments and how to make better ones—"a tour de force” (New York Times). Imagine that two doctors in the same city give different diagnoses to identical patients—or that two judges in the same courthouse give markedly different sentences to people who have committed the same crime. Suppose that different interviewers at the same firm make different decisions about indistinguishable job applicants—or that when a company is handling customer complaints, the resolution depends on who happens to answer the phone. Now imagine that the same doctor, the same judge, the same interviewer, or the same customer service agent makes different decisions depending on whether it is morning or afternoon, or Monday rather than Wednesday. These are examples of noise: variability in judgments that should be identical. In Noise, Daniel Kahneman, Olivier Sibony, and Cass R. Sunstein show the detrimental effects of noise in many fields, including medicine, law, economic forecasting, forensic science, bail, child protection, strategy, performance reviews, and personnel selection. Wherever there is judgment, there is noise. Yet, most of the time, individuals and organizations alike are unaware of it. They neglect noise. With a few simple remedies, people can reduce both noise and bias, and so make far better decisions. Packed with original ideas, and offering the same kinds of research-based insights that made Thinking, Fast and Slow and Nudge groundbreaking New York Times bestsellers, Noise explains how and why humans are so susceptible to noise in judgment—and what we can do about it.

Listen Up!

Author: Karen Mangia
Publisher: John Wiley & Sons
ISBN: 111972385X
Category : Business & Economics
Languages : en
Pages : 192

Book Description
There’s one voice that matters more than any other: the voice of the customer. Learn how to fully understand the number one source of your organization’s prosperity, profits, and productivity. These actionable insights will help you to better connect with your customers and gain an undeniable lead over your competition. Listen Up!: How to Tune In to Customers and Turn Down the Noise teaches readers how to create a customer experience that’s built on listening and designed for engagement. Author and Salesforce executive Karen Mangia has created a practical and comprehensive examination of how best-of-breed companies listen and respond to customer demands—creating a foundation of customer success, loyalty, and brand evolution. Listen Up! features discussions about: How to go beyond the survey: best practices associated with customer understanding, customer experience, and customer service How to move from deep listening to data-based insights into customer behavior The statistics and stories behind companies, organizations, and even city governments that have created a customer-centric culture How powerful new questions can offer a fresh perspective into any customer, anywhere: empowering your customer-facing teams, including sales teams, in the current market Winning greater mindshare, and market share, with a fresh look at the future of customer service, customer success, and customer satisfaction Perfect for anyone in a leadership or management role in a customer-facing organization, including sales teams, business development leaders and marketing professionals, Listen Up! belongs on the bookshelves of executives, customer service and success employees, and leaders who want to better engage with the one voice that matters most: the voice of the customer.

Fall Down 7 Times Get Up 8

Author: Naoki Higashida
Publisher: Random House
ISBN: 0812997409
Category : Family & Relationships
Languages : en
Pages : 189

Book Description
From the author of the bestselling The Reason I Jump, an extraordinary self-portrait of a young adult with autism “Essential reading for parents and teachers of those with autism who remain nonverbal.”—Temple Grandin Naoki Higashida was only thirteen when he wrote The Reason I Jump, a revelatory account of autism from the inside by a nonverbal Japanese child, which became an international success. Now, in Fall Down 7 Times Get Up 8, he shares his thoughts and experiences as a young man living each day with severe autism. In short, powerful chapters, Higashida explores school memories, family relationships, the exhilaration of travel, and the difficulties of speech. He also allows readers to experience profound moments we take for granted, like the thought-steps necessary for him to register that it’s raining outside. Acutely aware of how strange his behavior can appear to others, he aims throughout to foster a better understanding of autism and to encourage society to see people with disabilities as people, not as problems. With an introduction by the bestselling novelist David Mitchell, Fall Down 7 Times Get Up 8 also includes a dreamlike short story Higashida wrote especially for the U.S. edition. Both moving and of practical use, this book opens a window into the mind of an inspiring young man who meets every challenge with tenacity and good humor. However often he falls down, he always gets back up. Praise for Fall Down 7 Times Get Up 8 “[Naoki Higashida’s] success as a writer now transcends his diagnosis. . . . His relative isolation—with words as his primary connection to the outside world—has allowed him to fully develop the powers of observation that are necessary for good writing, and he has developed rich, deep perspectives on ideas that many take for granted. . . . The diversity of Higashida’s writing, in both subject and style, fits together like a jigsaw puzzle of life put in place with humor and thoughtfulness.”—The Japan Times “Profound insights about what the struggle of living with autism is really like . . . Once again, the invitation to step inside Higashida’s mind is irresistible.”—London Evening Standard “Naoki Higashida’s lyrical and heartfelt account of his condition is a gift to anyone involved with the same challenges. . . . Higashida shows a delicate regard for the difficulties his condition creates . . . and is adept at explaining his experiences in language that makes sense to neurotypicals.”—The Guardian

White Noise

Author: Don DeLillo
Publisher: Penguin
ISBN: 1440674477
Category : Fiction
Languages : en
Pages : 324

Book Description
A brilliant satire of mass culture and the numbing effects of technology, White Noise tells the story of Jack Gladney, a teacher of Hitler studies at a liberal arts college in Middle America. Jack and his fourth wife, Babette, bound by their love, fear of death, and four ultramodern offspring, navigate the rocky passages of family life to the background babble of brand-name consumerism. Then a lethal black chemical cloud, unleashed by an industrial accident, floats over there lives, an "airborne toxic event" that is a more urgent and visible version of the white noise engulfing the Gladneys—the radio transmissions, sirens, microwaves, and TV murmurings that constitute the music of American magic and dread.

Kill the Noise

Author: Ryan Ries
Publisher: FaithWords
ISBN: 1546017437
Category : Religion
Languages : en
Pages : 224

Book Description
It doesn't matter who you are or what you've done—God wants a relationship with you. Social media, television, video games, drugs, pornography – there is so much noise distracting us from what is important in life that it is nearly impossible to hear God’s truth that He will take you as you are. When we finally kill the noise of the world, we’ll discover in the silence a loving Savior who is waiting to forgive us and offer us a purpose for our lives. Ryan Ries is living proof of this truth. Growing up in Los Angeles as the son of a mega-church pastor but surrounded by the music, skate, and snowboard industries, Ryan felt a tug-of-war between the church and the world. It was in the skate and music culture that he found his passion and his identity. As a result, he walked away from God and dove head first into the world, losing his way in alcohol, drugs, and sex, which led to anxiety, brokenness, and emptiness. Kill the Noise tells Ryan’s story about finding God in the messiness of life, and lets you know how you too can find peace, joy, and purpose in Jesus Christ. This book will be a tool to help you kill the noise of the world so you can hear God’s voice telling you that He loves you and that you belong to Him.

The Power of Tranquility in a Very Noisy World

Author: Bernie Krause
Publisher: Hachette UK
ISBN: 0316421049
Category : Health & Fitness
Languages : en
Pages : 102

Book Description
You’ve decluttered your personal space, now it’s time to tidy up your soundscape. At a time when noise and chaos compete for every moment of our attention, noted author, musician, and naturalist, Dr. Bernie Krause, introduces us to methods for turning down the clatter in our lives, restoring a sense of contentment, and reclaiming the calm. Just as some influencers inspire us to tidy up household clutter, The Power of Tranquility in a Very Noisy World takes personal organization a step further – into the sonic realm. Bioacoustician, Bernie Krause, shares healthful tips that identify and reduce the damaging aural assaults that besiege us – incoherent dissonance that impacts our health more than we may realize. With his reassuring guidance, you will be able to fine-tune your surroundings, improve your sense of wellness, reduce anxiety, and restore a sense of inner peace and productivity to your own acoustic space. The Power of Tranquility in a Very Noisy World is a revelatory and powerful book. Thoroughly researched and accessibly crafted, it’s today’s best quiet guide – directing you from a debris field of noise into a more tranquil, connected, and resonant life.

Shouting Won't Help

Author: Katherine Bouton
Publisher: Sarah Crichton Books
ISBN: 1429953373
Category : Health & Fitness
Languages : en
Pages : 290

Book Description
For twenty-two years, Katherine Bouton had a secret that grew harder to keep every day. An editor at The New York Times, at daily editorial meetings she couldn't hear what her colleagues were saying. She had gone profoundly deaf in her left ear; her right was getting worse. As she once put it, she was "the kind of person who might have used an ear trumpet in the nineteenth century." Audiologists agree that we're experiencing a national epidemic of hearing impairment. At present, 50 million Americans suffer some degree of hearing loss—17 percent of the population. And hearing loss is not exclusively a product of growing old. The usual onset is between the ages of nineteen and forty-four, and in many cases the cause is unknown. Shouting Won't Help is a deftly written, deeply felt look at a widespread and misunderstood phenomenon. In the style of Jerome Groopman and Atul Gawande, and using her experience as a guide, Bouton examines the problem personally, psychologically, and physiologically. She speaks with doctors, audiologists, and neurobiologists, and with a variety of people afflicted with midlife hearing loss, braiding their stories with her own to illuminate the startling effects of the condition. The result is a surprisingly engaging account of what it's like to live with an invisible disability—and a robust prescription for our nation's increasing problem with deafness. A Kirkus Reviews Best Nonfiction Book of 2013

A Noise Downstairs

Author: Linwood Barclay
Publisher: Doubleday Canada
ISBN: 0385687192
Category : Fiction
Languages : en
Pages : 383

Book Description
The internationally bestselling author of No Time for Goodbye returns with a haunting psychological thriller that blends the twists and chills of Stephen King and Edgar Allan Poe with the driving suspense of Dennis Lehane and Harlan Coben, in which a man hears sounds that quite possibly emanate from the dead. Paul Davis is hearing some very strange noises in the night. He hears the clickety-click of a manual typewriter--as if someone is vigorously tapping the keys. The eerie sounds began soon after his wife, Charlotte, bought him a classic antique Underwood. But only Paul can hear the noise coming from downstairs; Charlotte doesn't hear anything unusual. Is Paul losing his mind? Maybe. Or is something really there? Eight months ago, he stumbled upon Connecticut's infamous "Apology Killer"--a psychopath who forced his victims to typewrite personal apologies to him before he cut their throats--disposing of two mutilated bodies on Milford's Post Road. Most shocking of all, the killer was his colleague, someone he thought he knew. Paul's been seeing a therapist for months to recover from the nearly fatal encounter, but his nerves and short-term memory have suffered since the traumatic event. There's only one way to learn if the noises are real or a figment of his hyper-imagination. One night, Paul rolls a sheet of paper into the machine. The next morning, when he checks the page, there is a chilling message: "We typed our apologies like he asked but he killed us anyway." As he desperately searches to find a rational explanation for the note and the noises, Paul slowly begins to consider the unthinkable: The message is authentic, and the women butchered by his colleague are reaching out to him from beyond the grave.

Make Noise

Author: Eric Nuzum
Publisher: Workman Publishing Company
ISBN: 1523504552
Category : Business & Economics
Languages : en
Pages : 273

Book Description
“An interestingly idiosyncratic and personal vision of how to make podcasts.”—Ira Glass Veteran podcast creator and strategist Eric Nuzum distills a career’s worth of wisdom, advice, practical information, and big-picture thinking to help podcasters “make noise”—to stand out in this fastest of fastest-growing media universes. Nuzum identifies core principles, including what he considers the key to successful audio storytelling: learning to think the way your audience listens. He delivers essential how-tos, from conducting an effective interview to marketing your podcast, developing your audience, and managing a creative team. He also taps into his deep network to offer advice from audio stars like Ira Glass, Terry Gross, and Anna Sale. The book’s insights and guidance will help readers successfully express themselves as effective audio storytellers, whether for business or pleasure, or a mixture of both.