The Secrets of Facilitation

The Secrets of Facilitation PDF Author: Michael Wilkinson
Publisher: John Wiley & Sons
ISBN: 1118233301
Category : Business & Economics
Languages : en
Pages : 496

Book Description
The revised edition of this facilitation classic offers a wealthof targeted techniques for facilitators who seek effective,consistent, and repeatable results. Based on Michael Wilkinson'sproven SMART (Structured Meeting And Relating Techniques) approach,The Secrets of Facilitation can help to achieve stellarresults when managing, presenting, teaching, planning, and selling,as well as other professional and personal situations. This expanded edition includes new chapters on facilitatingvirtual meetings, cross-cultural teams, and large groups andconferences. It also provides a series of strategies for engagingteams, additional information about making meetings moreproductive, and further guidance on preventing dysfunctionalbehavior. In addition, the book contains a wealth of fresh casestudies and an ancillary website with must-have tools andtechniques for both the beginner and the seasoned facilitator. Praise for the First Edition of The Secrets ofFacilitation "One of the single most powerful processes is the ability tosuccessfully lead a group to an impactful, actionable outcome. InThe Secrets of Facilitation, beginning and experiencedfacilitators alike will find tools to take their results to thenext level." —Jim Canfield, chief learning officer, TECInternational "This book shares 'The Secrets' that have been the basis of myfacilitation practice for over a decade." —Kerri McBride, past chair, InternationalAssociation of Facilitators "In my career, I've seen many, many facilitators. MichaelWilkinson is the best. 'The Secrets' explain why." —Len Roberts, CEO, RadioShack "We have trained over 100 leaders and business analysts in 'TheSecrets.' Great facilitation works." —Peter Scott, executive general manager,MLC–National Australia Bank "At last there is a practical, hands-on guide for anyone whoworks with groups or teams. This book delivers!" —Ann Herrmann-Nehdi, CEO, Herrmann International,Herrmann Brain Dominance Indicator

The Secrets of Facilitation

The Secrets of Facilitation PDF Author: Michael Wilkinson
Publisher: John Wiley & Sons
ISBN: 1118429524
Category : Business & Economics
Languages : en
Pages : 242

Book Description
The Secrets of Facilitation delivers a clear vision of facilitation excellence and reveals the specific techniques effective facilitators use to produce consistent, repeatable results with groups. Author Michael Wilkinson has trained thousands of managers, mediators, analysts, and consultants around the world to apply the power of SMART (Structured Meeting And Relating Techniques) facilitation to achieve amazing results with teams and task forces. He shows how anyone can use these proven group techniques in conflict resolution, consulting, managing, presenting, teaching, planning, selling, and other professional as well as personal situations.

Developing Academics

Developing Academics PDF Author: Shelda Debowski
Publisher: Taylor & Francis
ISBN: 1317436938
Category : Education
Languages : en
Pages : 330

Book Description
Academics work in a highly complex world where they must build integrative capabilities and outcomes as teachers, researchers and leaders. As they progress from novice to expert their evolving identities, methodologies and strategies need to be well-attuned to their own strengths and the sectoral expectations: a process that is greatly facilitated by the guidance of leaders and specialist developers. Developing Academics offers guidance to developers, senior leaders and academics on the principles and practices that support high-performing and adaptive academic communities. As the first work to explore the complex nature of academic capacity building, it offers comprehensive development principles, learning theories and specific strategies to support academic growth and development. Developing Academics explores academic capacity from a range of perspectives, including: What makes a high-performing, well-rounded academic? How can our academics be equipped to meet the demands of their current and future roles? What are the essential characteristics of an outstanding developer and development service? How can leaders support and guide high-performing academics who wish to excel? This book is divided into five parts. The first explores academic capacity building and the role developers, leaders and academics play. The second part offers comprehensive guidance to higher education developers, providing the theoretical grounding, methodologies and advanced professional techniques that support their service delivery. The third explores the academic development context, mapping the key capabilities that academics need to acquire as they progress from early career to senior roles across their various portfolios. The fourth explores strategies to evaluate and research the impact of higher education development on learners and their performance. In the final part, the design of higher education services and their interaction with university leaders is explored, illustrating the critical importance of building influence and impact across the university community. The positioning of higher education development as a discipline is also mapped. Developers, leaders and academics will find this handbook to be an essential resource for regular reference: full of useful insights, tips and strategies to help them increase their outcomes and impact. Readers are challenged to reflect on their own leadership and effectiveness throughout this work, as individuals and contributors to academic capacity building.

Money Mastery

Money Mastery PDF Author: Billy Epperhart
Publisher: Destiny Image Publishers
ISBN: 168031145X
Category : Religion
Languages : en
Pages : 224

Book Description
You cannot serve both God and money (Matthew 6:24), but unfortunately, many people serve money without ever consciously choosing to do so. By not learning how to manage your money, you become a servant to your finances. Even though you desire to boldly serve God, you end up serving money by default simply because of your financial situation in life. Money Mastery is here to help! Its loaded with spiritual principles and practical tools that will empower you to master your money. M.B.A. Billy Epperhart shares: Why God wants you wealthy The Triple X Factor of $$$ mastery with practical steps, charts, and checklists Seven steps to financial freedom Using wealth to partner with God to help others and impact nations

From Discord to Harmony

From Discord to Harmony PDF Author: LaVena Wilkin
Publisher: IAP
ISBN: 1641139862
Category : Business & Economics
Languages : en
Pages : 493

Book Description
Conflicts happen, and the workplace can be a cacophony for competing interests. Consider that organizational culture is an ensemble of shared values, beliefs, assumptions, perceptions, and norms. Organizations are not solos. They are an accompaniment of individuals, departments, and divisions, and each is competing for scarce resources. Measure in a little power imbalance and organizational political posturing. Then, scale in the fact that today’s managers are faced with diversity and cultural issues ranging from race and gender to individual ethnicity, principles, and philosophies, about which employees are more vocal. All this discord can strike a sharp note of dissonance. However, effective resolutions can change this discord to harmony. Consider that music is not a single note. Rather, it is the silence between the notes that makes beautiful music, and conflict is that silence. Unfortunately, conflict has a bad reputation, and it is often labeled as disagreement, fighting, or arguing that leads to stress, retaliation, and resentment. Some managers spend a disproportionate amount of their workdays dealing with conflicts. They have not learned what causes conflicts or how to productively manage them. As a result, they often avoid or force outcomes causing discord, fractured relationships, loss of productivity, and even lawsuits. Learning to fine tune inevitable conflicts will help managers orchestrate a more harmonious workplace. From Discord to Harmony: Making the Workplace Hum is largely evidence-based, and many of the chapters contain cutting-edge research by experts in their respective fields.

Adviser Secrets How to Become a Top Performer

Adviser Secrets How to Become a Top Performer PDF Author: Dennis Sommer
Publisher: iUniverse
ISBN: 0595523447
Category : Business & Economics
Languages : en
Pages : 234

Book Description
In today's fast paced changing business world, professionals must work smarter than ever to improve their performance. What worked in the past doesn't work today. Clients are more knowledgeable and demanding. Competitors are more aggressive and cutthroat. Technical mastery of your vocation will only take you as far as an "average" performer. Within the pages of this book, the author reveals a revolutionary approach called the "Adviser Success Model" and walks the reader step-by-step through 13 of the most important communication skills used by top performers. As a top performer you will: earn more money; get that new job or promotion; increase your client base; close more deals; increase your gross sales revenue; improve your profit margin; retain clients for life; and much more. This book is intended for business owners, consultants, sales and service professionals who serve clients on a daily basis. Traditionally these are outside clients (sometimes they may be referred to as customers in your organization). Recently I've also found tremendous success implementing the art of client communication with professionals working with internal clients, that is those professionals who provide services for others within the same organization. It doesn't matter where you fit in the above description. The tips and techniques I provide will help you become a master communicator and top performer in your profession. I will focus on the most critical communication skill areas and provide you with successfully proven techniques. This book will cover: Questioning - How to ask powerful, smart and insightful questions Listening - How to become an effective listener Objection Handling - How to eliminate client objections and resistance Preparing A Presentation - How to inspire and motivate an audience Delivering A Presentation - How to persuade your client to your recommendations Planning A Meeting - How to plan the most effective meeting Facilitating A Meeting - How to run the most effective meeting Words and Stories - How to use words and stories to get your point across The Written Word - How to utilize the most overlooked written communication Memos And Reports - How to develop powerful reports and memos Gatekeeper Barriers - How to get client gatekeepers to help you win Self Promotion - How to promote yourself to the top of your profession Household Name - How you can become a household name in your industry Although there have been books published on many of these topics in the past, this book contains new approaches that focus on the critical client and business challenges you are facing today. The primary goal and objective of this program is to help you build your foundation for becoming a top performer in your profession.

The Enterprise Business Analyst

The Enterprise Business Analyst PDF Author: Kathleen B. Hass
Publisher: Berrett-Koehler Publishers
ISBN: 1523096985
Category : Business & Economics
Languages : en
Pages : 305

Book Description
Business Analysts: Chart Your Path to Success with Creative Solutions to Complex Business Problems! Business in the 21st century is rife with complexity. To leverage that complexity and guide an organization through these turbulent times, today's business analyst must transition from a tactical, project-focused role to a creative, innovative role. The path to this transition—and the tools to accomplish it—are presented in this new book by acclaimed author Kathleen “Kitty“ Hass. Winner of PMI's David I. Cleland Project Management Literature Award for her book Managing Complex Projects: A New Model, Hass has again written a book that will refocus a discipline. Hass believes that only by confronting and capitalizing on change and complexity—the new “constants” in today's world—can organizations forge ahead. The enterprise business analyst is perfectly positioned to understand the needs of an organization, help it remain competitive, identify creative solutions to complex business problems, bring about innovation, and constantly add value for the customer and revenue to the bottom line. The Enterprise Business Analyst: Developing Creative Solutions to Complex Business Problems offers: • An overview of the current and emerging role of the business analyst • New leadership models for the 21st century • Methods for fostering team creativity • Practices to spark innovation • Strategies for communicating in a complex environment

Handbook of Research on Computer Mediated Communication

Handbook of Research on Computer Mediated Communication PDF Author: Kelsey, Sigrid
Publisher: IGI Global
ISBN: 1599048647
Category : Education
Languages : en
Pages : 1130

Book Description
Technology has changed communication drastically in recent years, facilitating the speed and ease of communicating, and also redefining and shaping linguistics, etiquette, and social communication norms. The Handbook of Research on Computer Mediated Communication provides academics and practitioners with an authoritative collection of research on the implications and social effects computers have had on communication. With 69 chapters of innovative research contributed by over 90 of the world's leading experts in computer mediated communication, the Handbook of Research on Computer Mediated Communication is a must-have addition to every library collection.
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