Perfect Phrases for ESL Everyday Situations

Author: Natalie Gast
Publisher: McGraw Hill Professional
ISBN: 0071773053
Category : Foreign Language Study
Languages : en
Pages : 193

Book Description
USE JUST THE RIGHT PHRASES AND NAVIGATE DAILY LIFE IN THE UNITED STATES LIKE A NATIVE SPEAKER OF ENGLISH How do you ask for directions? What questions should you ask a potential babysitter? How do you explain your allergies to a healthcare professional? This handy reference is your guide to surviving and thriving in the United States, whether as a visitor or as a long-term resident. Hundreds of ready-to-use English phrases will help you converse with people you meet, speak with business owners and their employees, and become engaged in U.S. society. Inside find examples of Perfect Phrases for . . . . . . the doctor: Are there any side effects with this medication? . . . the library: Do you have audiobooks? . . . the service station: My insurance company wants the estimate in writing. . . . the bank: I'd like to talk to someone about a home equity loan. . . . the dentist: This is where it hurts.

Perfect Phrases for ESL Conversation Skills

Author: Diane Engelhardt
Publisher: McGraw Hill Professional
ISBN: 0071774076
Category : Foreign Language Study
Languages : en
Pages : 257

Book Description
Use just the right phrases and master the art of conversation like a native speaker of English How do you share an experience from your home country? What should you say to start a conversation? How do you offer someone your advice? This handy reference will help you navigate social and business situations, with hundreds of ready-to-use English phrases that will help you converse with friends, collaborate with co-workers, and engage those around you. Inside find examples of Perfect Phrases for . . . Introductions - Let me introduce myself. Invitations - How about going to dinner on Friday? Decisions - What are our options? Disbelief - You're pulling my leg! Gifts - That's very thoughtful of you.

Perfect Phrases ESL Everyday Business

Author: Natalie Gast
Publisher: McGraw Hill Professional
ISBN: 0071608397
Category : Business & Economics
Languages : en
Pages : 175

Book Description
Now you'll know what to say atthe right time in any situation ESL specialist Natalie Gast knows from her experiencethat the workplace presents some unique situations. Inthis book she presents scenarios, business slang, andother linguistic issues that typical language texts don’tgo into--for example, how to break the ice with smalltalk or ask for clarification. These hundreds of phrases will help younot only survive but thrive in your chosen field.

McGraw-Hill's Conversational American English

Author: Richard A. Spears
Publisher: McGraw Hill Professional
ISBN: 0071741321
Category : Foreign Language Study
Languages : en
Pages : 222

Book Description
Learnmore than 3,000 English expressions and speak and understand the language easily As a new speaker of English, you may hear some expressions in your daily conversations that you do not understand--yet. McGraw-Hill's Conversational American English will help you learn these expressions, so not only do you know what a person is saying to you, but that you can use the expression yourself! More than 3,000 expressions are organized by theme, so you can find what you are looking for quickly. And each topic is illustrated to further help you understand context. The book features: Common expressions are batched into 350 themes, ranging from general greetings and asking how someone is, to the more specific needs, like showing disbelief, asking someone’s intentions, and expressions for a forgotten word or name A comprehensive thematic glossary provides an additional means for the learner to locate expressions by key words and concepts Topics include: Basic Social Encounters, Greetings, Small Talk, Introductions, Ending a Conversation, Good-Byes, Agreeing, Disagreeing Conversational Encounters, Focusing Attention, Launching the Conversation, Making Friends, Complex Matters, Disputes, Discussion and Resolution, Polite Encounters, Prefaces, Communication Barriers

Powerful Phrases for Effective Customer Service

Author: Renee Evenson
Publisher: AMACOM Div American Mgmt Assn
ISBN: 081442032X
Category : Business & Economics
Languages : en
Pages : 306

Book Description
Let's face it, dealing with customers isn't easy. They aren't always right--or even pleasant. But experienced business author Renée Evenson ensures you always have the right words to defuse tense interactions. In Powerful Phrases for Effective Customer Service, she covers thirty challenging customer behaviors and twenty common employee-caused negative encounters to teach readers how to assess circumstances, choose one of many appropriate responses, and confidently and consistently deliver customer satisfaction. Helpful sample scenarios and tangible instructions bring the phrases to life, while detailed explanations bolster your confidence so that you'll have the right words as tools at your disposal and the skills to take action and deliver those words effectively. Practical and insightful, Powerful Phrases for Effective Customer Service ensures you'll never again be at a loss for what to say to customers. By incorporating language that communicates welcome, courtesy, rapport, enthusiasm, assurance, regret, empathy, and appreciation, you'll not only be capable of overcoming obstacles--you'll strengthen all facets of your customer service.

Practice Makes Perfect: English Vocabulary For Beginning ESL Learners

Author: Jean Yates
Publisher: McGraw Hill Professional
ISBN: 0071491317
Category : Education
Languages : en
Pages : 209

Book Description
The only ESL workbook focusing on basic vocabulary for self-learners

Perfect Phrases for the TOEFL Speaking and Writing Sections

Author: Roberta Steinberg
Publisher: McGraw Hill Professional
ISBN: 0071592474
Category : Study Aids
Languages : en
Pages : 178

Book Description
Perfect Phrases to stand out on the TOEFL-for the more than 800,000 people who take the test To be accepted into most North American undergraduate and graduate programs, international students must take and pass the Test of English as a Foreign Language. Perfect Phrases for the TOEFL Speaking and Writing Sections gives you all the phrases and most commonly used words you need to excel on both the writing and speaking sections of the test. Presented in the easy-to-understand Perfect Phrases format, these phrases allow you to effectively communicate and express yourself in standard American English, and to score your very best on the test.

Perfect Phrases for ESL Advancing Your Career

Author: Natalie Gast
Publisher: McGraw Hill Professional
ISBN: 0071608362
Category : Business & Economics
Languages : en
Pages : 177

Book Description
This book is designed for intermediate and advanced level English-as-a-Second-Language (ESL) or English-as-a-Foreign-Language (EFL) learners already in, or planning to be in, the workforce in the United States, and it will help you reinforce the skills you have in order to be more valuable to your employer.

Practice Makes Perfect: English Conversation, Premium Third Edition

Author: Jean Yates
Publisher: McGraw Hill Professional
ISBN: 126046217X
Category : Foreign Language Study
Languages : en
Pages : 192

Book Description
Gain the skills needed to converse in English with confidence! Conversing comfortably in a new language can seem like a daunting task. This accessible guide will help you build the skills to communicate in English with confidence. The book is packed with crystal-clear explanations, numerous realistic examples, and dozens of engaging exercises to help you hone your conversation skills. You’ll learn how to introduce yourself, make appointments, strike up conversations, and much more. Practice Makes Perfect: English Conversation is organized around 12 units that present specific conversational situations and common, everyday scenarios. Each unit offers helpful instructions on correct pronunciation, grammar, syntax, and word usage. The exclusive McGraw-Hill Language app features streaming audio recordings of all dialogues in the book plus the answers to more than 100 exercises. Practice Makes Perfect: English Conversation will help you: • Engage in dialogues that illustrate practical conversations • Expand your English vocabulary • Get clarification of new concepts with numerous realistic examples • Reinforce your new conversational skills through extensive exercises • Test your understanding of key themes in the book • Improve your pronunciation through audio dialogs and exercises, online and via the McGraw-Hill Language app

Perfect Phrases for Icebreakers: Hundreds of Ready-to-Use Phrases to Set the Stage for Productive Conversations, Meetings, and Events

Author: Meryl Runion
Publisher: McGraw Hill Professional
ISBN: 0071783830
Category : Business & Economics
Languages : en
Pages : 192

Book Description
The Right Phrase for Every Situation . . . Every Time You know that how you begin a business conversation or meeting sets the stage for success. But coming up with just the right words can be another matter. Perfect Phrases for Icebreakers has hundreds of ready-to-use phrases to get your interactions off on the right foot. From jump-starting meetings to motivating teams to turning any situation into a positive networking event, this streamlined guide provides you with the right words to: Highlight important topics in meetings or conversations Motivate people to share resources and support Add levity to personal or group interactions Inspire collaboration and creativity Pique curiosity about your message