Responding to Rapid Change in Libraries

Author: Callan Bignoli
Publisher: American Library Association
ISBN: 0838949789
Category : Language Arts & Disciplines
Languages : en
Pages : 20

Book Description
In the face of rapid change and an ever-widening constellation of challenges, it’s crucial for library leaders to pull back to the question of “why?” Plotting a sustainable way forward depends upon recommitting ourselves to our underlying values, such as customer service and community-building, while fostering the improvements that change makes possible. With passion, patience, and fortitude, libraries can stride confidently into the future. In this book, noted speakers and consultants Bignoli and Stara speak directly to library directors, managers, administrators, and technology staff, offering concrete guidance on setting or resetting strategic priorities. Taking an interconnected and specific approach to planning for and strengthening the library environment as a whole, their book discusses why libraries should embrace change as a fundamental part of library life; explores how to harness rapid change to provide more responsive, user-centered library service; addresses the ways in which libraries straddle the physical and the digital, in areas such as service provision and collections, illuminating how they overlap and can be improved using similar philosophies; presents both a comprehensive overview of library technologies as well as related team and change management advice, all grounded in user experience principles; shows how the concepts of sustainability and flexibility apply to physical space planning and design, from furniture selection and arrangement to infrastructure; and provides sound guidance on project management, problem solving, preparing for future challenges, personal reflection and self-care, and other leadership topics.

User Experience in Libraries

Author: Andy Priestner
Publisher: Routledge
ISBN: 1317003136
Category : Language Arts & Disciplines
Languages : en
Pages : 220

Book Description
Modern library services can be incredibly complex. Much more so than their forebears, modern librarians must grapple daily with questions of how best to implement innovative new services, while also maintaining and updating the old. The efforts undertaken are immense, but how best to evaluate their success? In this groundbreaking new book from Routledge, library practitioners, anthropologists, and design experts combine to advocate a new focus on User Experience (or ‘UX’) research methods. Through a combination of theoretical discussion and applied case studies, they argue that this ethnographic and human-centred design approach enables library professionals to gather rich evidence-based insights into what is really going on in their libraries, allowing them to look beyond what library users say they do to what they actually do. Edited by the team behind the international UX in Libraries conference, User Experience in Libraries will ignite new interest in a rapidly emerging and game-changing area of research. Clearly written and passionately argued, it is essential reading for all library professionals and students of Library and Information Science. It will also be welcomed by anthropologists and design professionals working in related fields.

A Handbook of User Experience Research & Design in Libraries

Author: Andy Priestner
Publisher:
ISBN:
Category : Academic libraries
Languages : en
Pages : 574

Book Description
"A comprehensive and practical handbook exploring the value and applicability of UX Research & Design to libraries. As well as detailed methodology, there are numerous case studies from around the world and insights from practitioner librarians. This volume takes you through all the stages of the UX Process, from research, to data mapping and analysis, to idea generation and finally prototyping and iteration. Written by former librarian and experienced UX trainer and consultant Andy Priestner, it is intended for use by all library staff regardless of previous experience and seeks to place the user at the heart of library service development and delivery."--

User Experience (UX) Design for Libraries

Author: Aaron Schmidt
Publisher: American Library Association
ISBN: 1555708420
Category : Language Arts & Disciplines
Languages : en
Pages : 130

Book Description
This book shows you how to get there by providing hands-on steps and best practices for UX design principles, practices, and tools to engage with patrons online and build the best web presence for your library.

Useful, Usable, Desirable

Author: Aaron Schmidt
Publisher: ALA Editions
ISBN: 9780838912263
Category : Language Arts & Disciplines
Languages : en
Pages : 0

Book Description
Useful, useable, desirable: like three legs of a stool, if your library is missing the mark on any one of these it's bound to wobble.

Usability Testing

Author: Rebecca Blakiston
Publisher: Rowman & Littlefield
ISBN: 1442229004
Category : Language Arts & Disciplines
Languages : en
Pages : 149

Book Description
Do you want to improve the usability of your library website, but feel that it is too difficult, time-consuming, or expensive? In this book, you will learn that in-house usability testing on a budget is not only feasible, but it is practical, sustainable, and has the potential to lead to remarkable improvements of the content, design, and layout of your website. Usability Testing: A Practical Guide for Librarians will teach you how to: Make the case for usability testing Define your audience and their goals Select a usability testing method appropriate for your particular context Plan for an in-house usability test Conduct an effective in-house usability test Analyze usability test results and make decisions based on those results Create and implement a plan for ongoing, systematic usability testing Step-by-step instructions, along with a myriad of examples, allow you to use this book as a practical guide, and adapt the techniques for your own context. Techniques are appropriate for libraries of all types, including academic, public, and special libraries.

Library Signage and Wayfinding Design

Author: Mark Aaron Polger
Publisher: ALA Editions
ISBN: 9780838937853
Category : Library signs
Languages : en
Pages : 128

Book Description
"This book provides tips and best practices for developing better library signage and provides guidance for creating a signage strategy"--

User Experience in Libraries

Author: Andy Priestner
Publisher: Routledge
ISBN: 1317003128
Category : Language Arts & Disciplines
Languages : en
Pages : 242

User Experience (UX) Design for Libraries

Author: Aaron Schmidt
Publisher: American Library Association
ISBN: 1555707815
Category : Computers
Languages : en
Pages : 130

Book Description
User experience (UX) characterizes how a person feels about using a product, system or service. UX design incorporates the practical aspects of utility, ease of use and efficiency to make your web design and functionality decisions with patrons in mind. This results in a better design, a more intuitive interface, and a more enjoyable experience. This book shows you how to get there by providing hands-on steps and best practices for UX design principles, practices, and tools to engage with patrons online and build the best web presence for your library. You ll find out how to conduct a usability test, perform a card sort, make decisions on how to build the architecture of your site, create personas as a cornerstone of your website planning process, create a content strategy, and perform an experience-based evaluation of your site.

Meeting the Needs of Student Users in Academic Libraries

Author: Michele Crump
Publisher: Elsevier
ISBN: 1780633238
Category : Business & Economics
Languages : en
Pages : 223

Book Description
Meeting the Needs of Student Users in Academic Libraries surveys and evaluates the current practice of learning commons and research services within the academic library community in order to determine if these learning spaces are functioning as intended. To evaluate their findings, the authors examine the measurement tools that libraries have used to evaluate usage and satisfaction, including contemporary anthropological studies that provide a more detailed view of the student's approach to research. The book takes a candid look at these redesigns and asks if improvements have lived up to expectations of increased service and user satisfaction. Are librarians using these findings to inform the evolution and implementation of new service models, or have they simply put a new shade of lipstick on the pig? - Takes an honest look at learning commons in academic libraries and discusses what is working and what is not - Explores behind the statistics as to why users come to the library; does the librarians' concept of 'the library as place' match user perception? - Looks at the anthropology of the user to gauge satisfaction with the services and space provided by the library via recent survey findings