Difficult Conversations

Author: Douglas Stone
Publisher: Penguin
ISBN: 1101496762
Category : Psychology
Languages : en
Pages : 351

Book Description
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

Hard Conversations Unpacked

Author: Jennifer Abrams
Publisher: Corwin Press
ISBN: 1506336124
Category : Education
Languages : en
Pages : 113

Book Description
Learn to speak up for what really matters In Having Hard Conversations, Jennifer Abrams showed educators how to confront colleagues about work-related issues through a planned, interactive, and personal approach. In this sequel, readers move deeper into preparing for those conversations while building expectations for meaningful outcomes. Emphasizing what needs to happen before, during, and after hard conversations, this resource explores What humane, growth-producing, and “other-centered” conversations sound like How to recognize and account for culture, gender, and generational filters How to spot and work with organizational dynamics that could influence discussions How to conduct hard conversations with supervisors

Hard Conversations Unpacked

Author: Jennifer Abrams
Publisher: Corwin Press
ISBN: 1506334814
Category : Education
Languages : en
Pages : 141

Book Description
Learn to speak up for what really matters Tough talks are never easy, but in her best-selling book, Having Hard Conversations, Jennifer Abrams showed educators how to speak intentionally with colleagues about work-related issues through a planned, interactive, and personal approach. In this sequel, she moves readers deeper into the nuances of how to prepare for those conversations while building expectations for positive and meaningful outcomes. Putting clarity before accountability, or by being clear about what should be understood before going in, can and will increase the favorable results of those tough talks. With an emphasis on what needs to happen before, during, and after hard conversations, this resource explores What humane, growth-producing, and "other-centered" conversations sound like How race, culture, gender, and generational filters influence perceptions and how to account for them How to spot and work with organizational dynamics that could influence discussions How to conduct hard conversations with supervisors Plan for positive outcomes from hard conversations. Let this resource empower you to expect and professionally navigate environmental influences, unexpected pushback, and uncomfortable silences toward real understanding and progress. "Abrams, who cites a broad and current body of literature, provides a valuable rationale for why certain ways of talking are more effective than others." Robert J. Garmston - Professor Emeritus & Co-Developer of COgnitive Coaching & Adaptive Schools California State University, Sacramento "In order to grow as learners, educators and leaders, we need to be provided with feedback that will enhance our growth. That feedback doesn′t come easily. We shy away from providing honest feedback because we′re afraid it will be "taken the wrong way." That is why I love Having Hard Conversations 2.0. Jennifer Abrams brings us through the process beautifully with a great deal of honesty, and we can learn a great deal from her insight. This is an important read for anyone in education." Peter De Witt - Former School Principal Finding Common Ground Blog, Corwin

Thanks for the Feedback

Author: Douglas Stone
Publisher: Penguin
ISBN: 0143127136
Category : Business & Economics
Languages : en
Pages : 370

Book Description
The coauthors of the New York Times–bestselling Difficult Conversations take on the toughest topic of all: how we see ourselves Douglas Stone and Sheila Heen have spent the past fifteen years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging, offering a simple framework and powerful tools to help us take on life’s blizzard of offhand comments, annual evaluations, and unsolicited input with curiosity and grace. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice. Thanks for the Feedback is destined to become a classic in the fields of leadership, organizational behavior, and education.

The Multigenerational Workplace

Author: Jennifer Abrams
Publisher: Corwin Press
ISBN: 145221882X
Category : Business & Economics
Languages : en
Pages : 161

Book Description
Collaboration between professionals of all generations is an essential factor in school success. What do Boomers need from younger generations? What do GenXers and Millennials have to offer Boomers? Each generation wants to contribute and to feel empowered. The youngest generation wants an equal voice; Boomers want to leave a legacy; GenXers want to make a difference. This book, based on a very popular workshop that Abrams has presented across the U.S. and Canada, will address how all educators can look through a generational filter to be more effective communicators, teachers and administrators; to help retain those who may be more easily frustrated at their lack of immediate success; and to plan for succession by future generations of leaders. Concrete tools are key elements of the book, helping readers to define the generations and their needs, to identify themselves on the continuum, and to plan ways to bridge generational differences.

The Art of Hard Conversations

Author: Lori Stanley Roeleveld
Publisher: Kregel Publications
ISBN: 0825445558
Category : Reference
Languages : en
Pages : 240

Book Description
Your next conversation could impact someone's life forever Hard conversations challenge everyone. Some people make every effort to avoid them altogether; others dive in enthusiastically, damaging relationships in the process. A solid middle ground is difficult to find--especially for those who want to make sure they're following a biblical model for these tough encounters. Lori Roeleveld firmly believes that the dialogues everyday Christians delay are often the very channels God wants to use to deepen relationships and transform lives. And she is eager to address the challenges they pose and to guide readers to meaningful conversations that rely on the wisdom of the Bible rather than the world. In The Art of Hard Conversations, Roeleveld provides motivation, inspiration, and practical, readily applied skills to make those tricky talks more effective. Through funny, vulnerable personal stories, sound biblical teaching, and sections of tips and assignments to practice, the principles here are guaranteed to increase the confidence and competence of Christians in discussing sensitive topics of every kind.

It's Time to Talk (and Listen)

Author: Anatasia S. Kim
Publisher: New Harbinger Publications
ISBN: 1684032695
Category : Self-Help
Languages : en
Pages : 177

Book Description
Conversations about controversial topics can be difficult, painful, and emotionally charged. This user-friendly guide will help you engage in effective, compassionate discussions with family, friends, colleagues, and even strangers about race, immigration, gender, marriage equality, sexism, marginalization, and more. We talk every day—and we often do it without thinking. But, as you well know, there are some things that are harder to talk about—especially issues pertaining to politics, culture, lifestyle, and diversity. If you’ve ever struggled in a conversation about a “controversial” topic with a loved one, work colleague, or even a stranger, you know exactly how uncomfortable and heated the discussion can become. And even if you are one of the lucky few that expresses themselves eloquently, how do you move beyond mere “lip service” and turn words into actionable change? This groundbreaking book will show you how to get to that important next level in difficult conversations, to talk in an authentic and straightforward way about culture and diversity, and to speak from the heart with tools from the head. Using a simple eight-step approach, you’ll learn communication strategies that are supported by research and have been practiced in classrooms, work meetings, therapy sessions, and more. We constantly hear about friends and colleagues whose family members are not speaking to each other because of different political opinions, who’ve exchanged words that have mutually offended one another. If silence is one end of the continuum and verbal conflict anchors the other, how do we reach a middle ground? How do we take part in the “in between” spaces where both parties can speak and listen? With this book as your guide, you’ll learn to navigate these difficult conversations, and take what you’ve learned beyond the conversation and out into the world—whether it’s through politics, social justice movements, or simply expanding the minds of those around you.

Teachers Under Pressure

Author: Maurice Galton
Publisher: SAGE
ISBN: 1446245349
Category : Education
Languages : en
Pages : 138

Book Description
`This is a well written and thoroughly researched book on an issue of vital importance. It places the experiences of individual teachers under pressure into the larger UK and worldwide context. Policy makers need to wake up to its messages′ - Sara Bubb, Institute of Education, University of London What is it really like to be a teacher in today′s demanding classrooms? Maurice Galton and John MacBeath spoke to teachers, parents and students in England, and compared their responses to similar inquiries in Asia, America, Australia and New Zealand. Their findings were disturbing. Teacher stress and workload were persistent themes in the four studies, with teachers frequently stretched to breaking point as they endeavour to ′make a difference′ to their pupils′ learning and welfare. Issues examined in the book include: - frustrations facing those trying to make inclusive education work in practice - effects of constantly changing policies on the staff required to implement them - loss of status within the teaching profession - reasons for teachers choosing to leave the profession - the consequences of staying on and fighting for what one believes in This fascinating read will be of interest to anyone involved in teaching, school leadership and educational policy.

Stretching Your Learning Edge

Author: Jennifer Abrams
Publisher:
ISBN: 9780998177038
Category :
Languages : en
Pages :

Book Description
This is the book for anyone who embraces growth and learning as an individual and as a workplace colleague. You'll find an introspective view of personal development and an insightful foray into the potential for influencing groups. This book offers research-based tools and templates to guide the journey towards becoming one's best self

Uncomfortable Conversations with a Black Man

Author: Emmanuel Acho
Publisher: Flatiron Books: An Oprah Book
ISBN: 125080048X
Category : Social Science
Languages : en
Pages : 288

Book Description
INSTANT NEW YORK TIMES BESTSELLER An urgent primer on race and racism, from the host of the viral hit video series “Uncomfortable Conversations with a Black Man” “You cannot fix a problem you do not know you have.” So begins Emmanuel Acho in his essential guide to the truths Americans need to know to address the systemic racism that has recently electrified protests in all fifty states. “There is a fix,” Acho says. “But in order to access it, we’re going to have to have some uncomfortable conversations.” In Uncomfortable Conversations With a Black Man, Acho takes on all the questions, large and small, insensitive and taboo, many white Americans are afraid to ask—yet which all Americans need the answers to, now more than ever. With the same open-hearted generosity that has made his video series a phenomenon, Acho explains the vital core of such fraught concepts as white privilege, cultural appropriation, and “reverse racism.” In his own words, he provides a space of compassion and understanding in a discussion that can lack both. He asks only for the reader’s curiosity—but along the way, he will galvanize all of us to join the antiracist fight.