SIAM: Principles and Practices for Service Integration and Management

SIAM: Principles and Practices for Service Integration and Management PDF Author: Dave Armes
Publisher: Van Haren
ISBN: 9401805784
Category : Architecture
Languages : en
Pages : 225

Book Description
For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material. The increasing complexity of the IT value chain and the rise of multi-vendor supplier ecosystems has led to the rise of Service Integration and Management (SIAM) as a new approach. Service Integration is the set of principles and practices, which facilitate the collaborative working relationships between service providers required to maximize the benefit of multi-sourcing. Service integration facilitates the linkage of services, the technology of which they are comprised and the delivery organizations and processes used to operate them, into a single operating model. SIAM is a relatively new and fast evolving concept. SIAM teams are being established in many organizations and in many different sectors, as part of a strategy for (out)sourcing IT services and other types of service. This is the first book that describes the concepts of SIAM. It is intended for: ITSM professionals working in integrated multi-sourced environments; Service customer managers, with a responsibility to secure the business supply of IT services in a multi-sourced environment; Service provider delivery managers with a responsibility to integrate multiple services to meet the demands of the customers business and users; Service provider managers with responsibilities to manage integrated services, participating in a multi-sourced environment.

Siam

Siam PDF Author: Van Haren,
Publisher:
ISBN: 9789401800259
Category :
Languages : en
Pages : 212

Book Description
The increasing complexity of the IT value chain and the rise of multi-vendor supplier ecosystems has led to the rise of Service Integration and Management (SIAM) as a new approach. Service Integration is the set of principles and practices, which facilitate that collaborative working relationships between service providers required to maximize the benefit of multi-sourcing. Service integration facilitates the linkage of services, the technology of which they are comprised and the delivery organizations and processes used to operate them, into a single operating model. SIAM is a relatively new and fast evolving concept. SIAM teams are being established in many organizations and in many different sectors, as part of a strategy for (out)sourcing IT services and other types of service. This is the first book that describes the concepts of SIAM. It is intended for: ITSM professionals working in integrated multi-sourced environments.

Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition

Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition PDF Author: Claire Agutter
Publisher: IT Governance Ltd
ISBN: 1787783111
Category : Computers
Languages : en
Pages : 214

Book Description
Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition has been updated to reflect changes to the market and is the official guide for the EXIN SIAM™ Foundation certification. Prepare for your SIAM™ Foundation exam and understand how SIAM can benefit your organization!

Service Integration and Management (SIAM™) Professional Body of Knowledge (BoK), Second edition

Service Integration and Management (SIAM™) Professional Body of Knowledge (BoK), Second edition PDF Author: Claire Agutter
Publisher: IT Governance Publishing Ltd
ISBN: 1787783154
Category : Computers
Languages : en
Pages : 344

Book Description
Service Integration and Management (SIAM™) Professional Body of Knowledge (BoK), Second edition has been updated to reflect changes to the market and is the official guide for the EXIN SIAM™ Professional certification. Prepare for your SIAM™ Professional exam and understand how SIAM can benefit your organization.

Service Integration and Management Foundation Body of Knowledge

Service Integration and Management Foundation Body of Knowledge PDF Author: Van Haren Publishing
Publisher:
ISBN: 9789401801027
Category : Management
Languages : en
Pages : 0

Book Description
This book introduces service integration and management (SIAM). It describes topics including the origins of SIAM, the different SIAM structures, roles, challenges, risks and more.

SIAM/MSI

SIAM/MSI PDF Author: David Clifford
Publisher:
ISBN: 9781849288545
Category : Information technology
Languages : en
Pages : 62

Book Description
In today's competitive marketplace, many organizations rely on the support of outsourced IT services that were historically performed by internal IT personnel. This guide explores the various characteristics of this IT operating model. --

Service Integration

Service Integration PDF Author: Prafull Verma
Publisher:
ISBN: 9780692481578
Category :
Languages : en
Pages : 170

Book Description
This the second edition of the book. Service Integration and Management (SIAM) is taking the center stage as the Enterprise IT backbone -the chief support system of the enterprise IT organization; that integrates the services from different service providers and assures the warranty and utility of the services to the service consumers. Cloud service brokerage is one example of SIAM in cloud domain, but holistic SIAM spans across all technologies and all operations. This book is intended to present simplified guide for IT generalists who are new to the service integration subject. The purpose of this book is to educate all IT professionals with the basic concepts of the service integration. Additionally the purpose is to provide the core guidance and foundation guidance to Service Management professionals, upon which they can build and implement the service integration in their environment.

Encyclopedia of Information Science and Technology, Fourth Edition

Encyclopedia of Information Science and Technology, Fourth Edition PDF Author: Khosrow-Pour, D.B.A., Mehdi
Publisher: IGI Global
ISBN: 1522522565
Category : Computers
Languages : en
Pages : 8356

Book Description
In recent years, our world has experienced a profound shift and progression in available computing and knowledge sharing innovations. These emerging advancements have developed at a rapid pace, disseminating into and affecting numerous aspects of contemporary society. This has created a pivotal need for an innovative compendium encompassing the latest trends, concepts, and issues surrounding this relevant discipline area. During the past 15 years, the Encyclopedia of Information Science and Technology has become recognized as one of the landmark sources of the latest knowledge and discoveries in this discipline. The Encyclopedia of Information Science and Technology, Fourth Edition is a 10-volume set which includes 705 original and previously unpublished research articles covering a full range of perspectives, applications, and techniques contributed by thousands of experts and researchers from around the globe. This authoritative encyclopedia is an all-encompassing, well-established reference source that is ideally designed to disseminate the most forward-thinking and diverse research findings. With critical perspectives on the impact of information science management and new technologies in modern settings, including but not limited to computer science, education, healthcare, government, engineering, business, and natural and physical sciences, it is a pivotal and relevant source of knowledge that will benefit every professional within the field of information science and technology and is an invaluable addition to every academic and corporate library.
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