Author: Jurgen Appelo
Publisher: Pearson Education
ISBN: 0321712471
Category : Business & Economics
Languages : en
Pages : 456
Book Description
Introduces a realistic approach to leading, managing, and growing your Agile team or organization. Written for current managers and developers moving into management, Appelo shares insights that are grounded in modern complex systems theory, reflecting the intense complexity of modern software development. Recognizes that today's organizations are living, networked systems; that you can't simply let them run themselves; and that management is primarily about people and relationships. Deepens your understanding of how organizations and Agile teams work, and gives you tools to solve your own problems. Identifies the most valuable elements of Agile management, and helps you improve each of them.
Managing for Happiness
Author: Jurgen Appelo
Publisher: John Wiley & Sons
ISBN: 1119269008
Category : Business & Economics
Languages : en
Pages : 305
Book Description
A practical handbook for making management great again Managing for Happiness offers a complete set of practices for more effective management that makes work fun. Work and fun are not polar opposites; they're two sides of the same coin, and making the workplace a pleasant place to be keeps employees motivated and keeps customers coming back for more. It's not about gimmicks or 'perks' that disrupt productivity; it's about finding the passion that drives your business, and making it contagious. This book provides tools, games, and practices that put joy into work, with practical, real-world guidance for empowering workers and delighting customers. These aren't break time exploits or downtime amusements—they're real solutions for common management problems. Define roles and responsibilities, create meaningful team metrics, and replace performance appraisals with something more useful. An organization's culture rests on the back of management, and this book shows you how to create change for the better. Somewhere along the line, people collectively started thinking that work is work and fun is something you do on the weekends. This book shows you how to transform your organization into a place with enthusiastic Monday mornings. Redefine job titles and career paths Motivate workers and measure team performance Change your organization's culture Make management—and work—fun again Modern organizations expect everyone to be servant leaders and systems thinkers, but nobody explains how. To survive in the 21st century, companies need to dig past the obvious and find what works. What keeps top talent? What inspires customer loyalty? The answer is great management, which inspires great employees, who then provide a great customer experience. Managing for Happiness is a practical handbook for achieving organizational greatness.
Publisher: John Wiley & Sons
ISBN: 1119269008
Category : Business & Economics
Languages : en
Pages : 305
Book Description
A practical handbook for making management great again Managing for Happiness offers a complete set of practices for more effective management that makes work fun. Work and fun are not polar opposites; they're two sides of the same coin, and making the workplace a pleasant place to be keeps employees motivated and keeps customers coming back for more. It's not about gimmicks or 'perks' that disrupt productivity; it's about finding the passion that drives your business, and making it contagious. This book provides tools, games, and practices that put joy into work, with practical, real-world guidance for empowering workers and delighting customers. These aren't break time exploits or downtime amusements—they're real solutions for common management problems. Define roles and responsibilities, create meaningful team metrics, and replace performance appraisals with something more useful. An organization's culture rests on the back of management, and this book shows you how to create change for the better. Somewhere along the line, people collectively started thinking that work is work and fun is something you do on the weekends. This book shows you how to transform your organization into a place with enthusiastic Monday mornings. Redefine job titles and career paths Motivate workers and measure team performance Change your organization's culture Make management—and work—fun again Modern organizations expect everyone to be servant leaders and systems thinkers, but nobody explains how. To survive in the 21st century, companies need to dig past the obvious and find what works. What keeps top talent? What inspires customer loyalty? The answer is great management, which inspires great employees, who then provide a great customer experience. Managing for Happiness is a practical handbook for achieving organizational greatness.
Corps Business
Author: David H. Freedman
Publisher: Harper Collins
ISBN: 0061857459
Category : Business & Economics
Languages : en
Pages : 333
Book Description
Fast. Motivated. Hard-hitting. That's what every business wants to be. And that's why the U.S. Marines excel in every mission American throws at them, no matter how tough the odds. In Corps Business, journalist David H. Freeman identifies the Marine's simple but devastatingly effective principles for managing people and resources -- and ultimately winning. Freedman discusses such techniques as "the rule of three," "managing by end state," and the "70% solution," to show how they can be applied to business solutions.
Publisher: Harper Collins
ISBN: 0061857459
Category : Business & Economics
Languages : en
Pages : 333
Book Description
Fast. Motivated. Hard-hitting. That's what every business wants to be. And that's why the U.S. Marines excel in every mission American throws at them, no matter how tough the odds. In Corps Business, journalist David H. Freeman identifies the Marine's simple but devastatingly effective principles for managing people and resources -- and ultimately winning. Freedman discusses such techniques as "the rule of three," "managing by end state," and the "70% solution," to show how they can be applied to business solutions.
Software in 30 Days
Author: Ken Schwaber
Publisher: John Wiley & Sons
ISBN: 1118228545
Category : Business & Economics
Languages : en
Pages : 216
Book Description
A radical approach to getting IT projects done faster andcheaper than anyone thinks possible Software in 30 Days summarizes the Agile and Scrumsoftware development method, which allows creation of game-changingsoftware, in just 30 days. Projects that use it are three timesmore successful than those that don't. Software in 30 Daysis for the business manager, the entrepreneur, the productdevelopment manager, or IT manager who wants to develop softwarebetter and faster than they now believe possible. Learn how thisunorthodox process works, how to get started, and how to succeed.Control risk, manage projects, and have your people succeed withsimple but profound shifts in the thinking. The authors explain powerful concepts such as the art of thepossible, bottom-up intelligence, and why it's good to failearly—all with no risk greater than thirty days. The productivity gain vs traditional "waterfall" methods hasbeen over 100% on many projects Author Ken Schwaber is a co-founder of the Agile softwaremovement, and co-creator, with Jeff Sutherland, of the "Scrum"technique for building software in 30 days Coauthor Jeff Sutherland was cosigner of the Agile Manifesto,which marked the start of the Agile movement Software in 30 Days is a must-read for all managers andbusiness owners who use software in their organizations or in theirproducts and want to stop the cycle of slow, expensive softwaredevelopment. Programmers will want to buy copies for their managersand their customers so they will know how to collaborate to get thebest work possible.
Publisher: John Wiley & Sons
ISBN: 1118228545
Category : Business & Economics
Languages : en
Pages : 216
Book Description
A radical approach to getting IT projects done faster andcheaper than anyone thinks possible Software in 30 Days summarizes the Agile and Scrumsoftware development method, which allows creation of game-changingsoftware, in just 30 days. Projects that use it are three timesmore successful than those that don't. Software in 30 Daysis for the business manager, the entrepreneur, the productdevelopment manager, or IT manager who wants to develop softwarebetter and faster than they now believe possible. Learn how thisunorthodox process works, how to get started, and how to succeed.Control risk, manage projects, and have your people succeed withsimple but profound shifts in the thinking. The authors explain powerful concepts such as the art of thepossible, bottom-up intelligence, and why it's good to failearly—all with no risk greater than thirty days. The productivity gain vs traditional "waterfall" methods hasbeen over 100% on many projects Author Ken Schwaber is a co-founder of the Agile softwaremovement, and co-creator, with Jeff Sutherland, of the "Scrum"technique for building software in 30 days Coauthor Jeff Sutherland was cosigner of the Agile Manifesto,which marked the start of the Agile movement Software in 30 Days is a must-read for all managers andbusiness owners who use software in their organizations or in theirproducts and want to stop the cycle of slow, expensive softwaredevelopment. Programmers will want to buy copies for their managersand their customers so they will know how to collaborate to get thebest work possible.
Ask a Manager
Author: Alison Green
Publisher: Ballantine Books
ISBN: 0399181822
Category : Business & Economics
Languages : en
Pages : 306
Book Description
From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Publisher: Ballantine Books
ISBN: 0399181822
Category : Business & Economics
Languages : en
Pages : 306
Book Description
From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Modern Portfolio Management
Author: Martin L. Leibowitz
Publisher: John Wiley & Sons
ISBN: 0470484942
Category : Business & Economics
Languages : en
Pages : 504
Book Description
Active 130/30 Extensions is the newest wave of disciplined investment strategies that involves asymmetric decision-making on long/short portfolio decisions, concentrated investment risk-taking in contrast to diversification, systematic portfolio risk management, and flexibility in portfolio design. This strategy is the building block for a number of 130/30 and 120/20 investment strategies offered to institutional and sophisticated high net worth individual investors who want to manage their portfolios actively and aggressively to outperform the market.
Publisher: John Wiley & Sons
ISBN: 0470484942
Category : Business & Economics
Languages : en
Pages : 504
Book Description
Active 130/30 Extensions is the newest wave of disciplined investment strategies that involves asymmetric decision-making on long/short portfolio decisions, concentrated investment risk-taking in contrast to diversification, systematic portfolio risk management, and flexibility in portfolio design. This strategy is the building block for a number of 130/30 and 120/20 investment strategies offered to institutional and sophisticated high net worth individual investors who want to manage their portfolios actively and aggressively to outperform the market.
The Customer Management Scorecard
Author: Neil Woodcock
Publisher: Kogan Page Publishers
ISBN: 9780749438951
Category : Business & Economics
Languages : en
Pages : 460
Book Description
This volume documents the results of global research on customer management (CM) funded by QCi, IBM and OgilvyOne. It is based on the diagnostic tool developed by QCi, the Customer Management Assessment Tool (CMAT), which is recognized as the global CRM scorecard and benchmark "best practice" standard for assessing how well organizations manage their customers. Drawing on the results of research using CMAT in over 300 leading companies around the world and across a wide variety of sectors, the authors present their findings. The detailed cases illustrate the gains to be made from managing customers well and include: BP; Barclaycard; BskyB; Hyundai; Mobil; Prudential; Smithkline Beecham; John Lewis; NatWest Bank; and Rolls Royce. The accompanying free CD-ROM contains a mini version of CMAT.
Publisher: Kogan Page Publishers
ISBN: 9780749438951
Category : Business & Economics
Languages : en
Pages : 460
Book Description
This volume documents the results of global research on customer management (CM) funded by QCi, IBM and OgilvyOne. It is based on the diagnostic tool developed by QCi, the Customer Management Assessment Tool (CMAT), which is recognized as the global CRM scorecard and benchmark "best practice" standard for assessing how well organizations manage their customers. Drawing on the results of research using CMAT in over 300 leading companies around the world and across a wide variety of sectors, the authors present their findings. The detailed cases illustrate the gains to be made from managing customers well and include: BP; Barclaycard; BskyB; Hyundai; Mobil; Prudential; Smithkline Beecham; John Lewis; NatWest Bank; and Rolls Royce. The accompanying free CD-ROM contains a mini version of CMAT.
Leadership and Nursing
Author: John Daly
Publisher: Elsevier Health Sciences
ISBN: 0729581535
Category : Medical
Languages : en
Pages : 293
Book Description
Leadership is fundamental to the nature of nursing to ensure the development of safe practice, interdisciplinary relationships, education, research and ultimately, the delivery of quality healthcare. Leadership and Nursing: Contemporary Perspectives 2e presents a global perspective of leadership issues within the Australian context. It builds on the premise that nursing leadership is for all nurses — not just those who are authorised to hold a position within an organisation. In addition, this book explores how leadership is not possible until one has an understanding of self and what motivates others. The text is aimed at senior undergraduate and postgraduate nursing students making the transition to practice as well as professional nurses seeking to strengthen their clinical practice and governance. Nine entirely new chapters exploring the most up-to-date leadership issues and themes including: • Leadership and its influence on patient outcomes • Leadership: Developing and sustaining self • Indigenous leadership in nursing: speaking life into each other’s spirits • Leadership and empowerment in nursing • Leadership in the era of Inter-professional education in healthcare • Leading development of health policy • Leadership and the role of Professional Organisations • Leading nursing in the Academy • Avoiding derailment: Leadership strategies for identity, reputation and legacy management
Publisher: Elsevier Health Sciences
ISBN: 0729581535
Category : Medical
Languages : en
Pages : 293
Book Description
Leadership is fundamental to the nature of nursing to ensure the development of safe practice, interdisciplinary relationships, education, research and ultimately, the delivery of quality healthcare. Leadership and Nursing: Contemporary Perspectives 2e presents a global perspective of leadership issues within the Australian context. It builds on the premise that nursing leadership is for all nurses — not just those who are authorised to hold a position within an organisation. In addition, this book explores how leadership is not possible until one has an understanding of self and what motivates others. The text is aimed at senior undergraduate and postgraduate nursing students making the transition to practice as well as professional nurses seeking to strengthen their clinical practice and governance. Nine entirely new chapters exploring the most up-to-date leadership issues and themes including: • Leadership and its influence on patient outcomes • Leadership: Developing and sustaining self • Indigenous leadership in nursing: speaking life into each other’s spirits • Leadership and empowerment in nursing • Leadership in the era of Inter-professional education in healthcare • Leading development of health policy • Leadership and the role of Professional Organisations • Leading nursing in the Academy • Avoiding derailment: Leadership strategies for identity, reputation and legacy management